00:00Hello, I'm Greg Wright of the Yorkshire Post. Royal Mail has been fined £21 million for missing its annual first and second class mail delivery targets, leading to millions of letters arriving late across the UK, according to Ofcom.
00:16It's the third largest fine ever imposed by the communications watchdog. Royal Mail delivered 77% of first class mail and 92.5% of second class mail on time over the last financial year. This was short of its respective 93% and 98.5% targets, according to Ofcom.
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