00:00Soon, the NHS app will use AI to guide patients straight to the right care.
00:05Will they be guided to you?
00:07If your pharmacy isn't digitally visible,
00:09if your services aren't easy to book online, you could be invisible in this new system.
00:14Patients will follow the path of least resistance,
00:17and AI will point them to the pharmacies that are easiest to work with online and in person.
00:22Visibility isn't just about marketing anymore,
00:25it's about being part of the patient's digital journey or being left out of it.
00:30We'll see you next time.
