ChatGPT to get parental controls after teen's death

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00:00For months, 16-year-old teenager Adam Raine confided in ChatGPT.

00:05Then, he took his own life.

00:08Now, facing a lawsuit from the boy's parents,

00:11the chatbot's parent company OpenAI is under pressure to act.

00:16It has announced the implementation of parental controls.

00:20Within the next month, parents will be able to

00:22link their account with their teen's account, minimum age of 13,

00:26through a simple email invitation,

00:28control how ChatGPT responds to their teen with age-appropriate model behaviour rules,

00:33which are on by default,

00:35receive notifications when the system detects their teen is in a moment of acute distress.

00:41It's a move the family's lawyer has labelled as crisis management

00:44and an attempt to change the subject.

00:47In a statement released on Tuesday, he reiterated that

00:50despite flagging Adam's chats nearly 400 times for containing references to self-harm,

00:56they allege the system continued to provide suicide methods and encouragement through the end of Adam's life.

01:03The lawyer has called on OpenAI CEO Sam Altman to say unequivocally that he believes ChatGPT is safe

01:10or immediately pull it from the market.

01:13Other industry experts agree that parental controls will not solve all of the problems.

01:18The underlying problem is what will AI tell teenagers.

01:24There are underlying factors that lead many people to use conversational AI for mental health discussions.

01:30We can't escape this.

01:32So what we really need to do is make these exchanges secure.

01:36Parental control can only be one piece of the puzzle, but that isn't enough.

01:43ChatGPT continues to get more human-like with every update.

01:46And experts say it is designed to engage users above all else.

01:51In many cases, that means providing constant encouragement,

01:55even for anxious or negative thoughts.

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