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  • 5 months ago
Wanting to see how efficient non-US-friendly Qbet Casino is with processing Bitcoin deposits and withdrawals, we delegated a tester to register, deposit, play some games, and attempt to cash out. Even though his request to withdraw CAD 602.37 in BTC was processed and credited on the same day, he experienced multiple issues with ID verification. What was it that went wrong? Keep watching our informative video review on Qbet Casino and discover!
Transcript
00:00Welcome to Q-Bet Casino, your all-in-one destination for non-stop action and real rewards.
00:06Enjoy top-tier slots, numerous live betting options, fast withdrawals, and 24-7 expert support.
00:12But wait three days to finally have the basic ID verification process completed.
00:17Say again.
00:19Before the fun begins, there's one important step, KYC.
00:23That's Know Your Customer, and it's how online casinos keep things safe, legal, and smooth.
00:28With clear instructions and the right info, you get verified faster and start playing sooner.
00:34No stress, no delays.
00:36But what happens when you don't have clear instructions and the right info?
00:40Our Q-Bet Casino video review provides the answer, so stay tuned.
00:47After filling in a non-complicated three-step registration form,
00:51the tester officially registered at non-U.S.-friendly Q-Bet Casino.
00:54Two confirmation emails from the casino arrived, confirming that he successfully signed up.
01:02Eager to eliminate the potential obstacles at a later stage,
01:05the tester contacted the live chat support to inquire about ID verification.
01:10Initially connected to a chatbot and, shortly after, to a real human agent,
01:14the tester was offered the option to complete KYC via a mobile app.
01:18Seeking an alternative option, he asked for the email address.
01:21The tester was asked to answer a security question by providing his phone number.
01:25He was told that no verification was required at this stage,
01:28but if he wishes to, the tester can send documents via the provided mail.
01:33When uploading an image of his passport,
01:35the tester noticed that that document expired on the very same day.
01:38He did send it anyway, but also noted that renewal could take a while
01:42due to the Canada Post strike.
01:43After a couple of minutes, the casino responded,
01:46letting the tester know that additional checking was needed
01:49and asking him to wait for an update in the next 24 to 48 hours.
01:53Based on the automatic response,
01:55the tester was supposed to send the documents via the profile section,
01:59but he couldn't find such an option.
02:01After letting the support department know about his obstacle,
02:04he was instructed to complete KYC via mail.
02:06In response to this mail,
02:08the tester sent the front and back pages of his health insurance card on May 28, 2025.
02:13A response arrived a day later,
02:15informing the tester that the documents were rejected.
02:18He was once again advised to complete the KYC via the verification option.
02:22The tester accessed the health center
02:24and wrote a detailed explanation of the entire situation,
02:27submitting the request through the send request option.
02:30Shortly after, a response arrived,
02:32letting the tester know that documents were forwarded to the relevant team
02:35and asking him to provide proof of address as well.
02:39He submitted a jury duty letter and a bank statement no older than three months.
02:43The identity was verified on that same day, May 29, 2025.
02:48An important thing the tester noted
02:50was that the casino's instructions on how to complete KYC were misleading.
02:54The right way to complete ID verification
02:56is through the send request option featured in the help center section.
03:01According to the terms, ID verification may be requested
03:04even when the deposit amount in 180 days reaches $2,000.
03:11A deposit of $300 Canadian dollars in Bitcoin was made on May 28, 2025.
03:17To be more precise, the tester deposited $303.96
03:21and after a network fee of $0.49 was applied,
03:24he received a total of 0.0020128 Bitcoin or $303.47.
03:32Deposit options are numerous, encompassing Giza, MasterCard, Google Pay, Astro Pay,
03:38Myfinity, NetTeller, Skrill, Cryptocurrencies, and many other banking methods.
03:43The minimum deposit sum starts from 10 euros,
03:46but can be higher depending on the method selected.
03:49With $300.34 as a starting balance,
03:56the tester started his gaming session with Gates of Olympus Super Scatter,
04:00triggering a solid win of $123.
04:05Following this was Big Bass Bonanza 1000,
04:08after which he played Pirate Bonanza
04:11and Dog Mason's Mega Woof.
04:17The next in line was Bandit Mega Ways,
04:19during which he scored $65.48 during the Free Spins feature.
04:25Later on, he played Midas Golden Touch 3,
04:31Cash Collect Roulette Live,
04:32and Resurrecting Riches,
04:34returning afterward to check out Cash Collect Roulette Live once again.
04:40Gates of Olympus Super Scatter was his next choice,
04:43and a great one,
04:43as it was marked with a $122.40 win.
04:51A cash-out request to withdraw $602.37 in Bitcoin
04:56was submitted on May 29, 2025.
04:58Shortly after, the tester was notified that the request was submitted successfully.
05:03The money was credited on the same day.
05:06The tester received $597.55,
05:09or 0.004047 Bitcoin.
05:14Some of the methods players can use to cash out include
05:16Bank Transfer,
05:18Interac E-Transfer,
05:19Papara,
05:20AstroPay,
05:21Myfinity,
05:22NetTeller,
05:23Skrill,
05:23and Cryptocurrencies.
05:25The minimum cash-out amount is $20,
05:27while as the maximum ranges from $3,000 to $10,000.
05:32Processing time for all types of transactions
05:34ranges from instant to between one to three working days,
05:37depending on the method selected.
05:40Daily, weekly,
05:41and monthly withdrawal limits are above the industry's average.
05:44Cash-outs are processed using the same method
05:46as the one a player has deposited with.
05:49When it comes to fees,
05:50there are situations when they may be charged.
05:52Despite everything, this was undoubtedly a happy ending.
05:55Let's go through the highlights of the test once again,
05:56before sharing some closing comments with you.
05:57As you could see, the tester did cash out the money on the same day,
05:59but all the hassle regarding KYC could have been avoided if the process,
06:06that is an adequate channel for it to be completed,
06:09was properly communicated.
06:10We hope our tester's valuable insights will help you decide
06:12whether Q-BEC Casino is the right place to be charged with a $10,000.
06:14And the latest review of the test has been charged with a $10,000.
06:15As you can see, the tester did cash out the money on the same day,
06:17but all the hassle regarding KYC could have been avoided if the process,
06:20that is an adequate channel for it to be completed,
06:23was properly communicated.
06:24We hope our tester's valuable insights will help you decide whether Q-BEC Casino is the right place for you.
06:30More informative video reviews to be added soon,
06:33so keep a close eye on our channel and gamble responsibly.
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