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THE APPRENTICE
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00:00This is not a job. I'm not looking for bloody sales, babe. I'm looking for someone who's got
00:08a brain that's going to start a business with me. Heading to London, 16 of Britain's entrepreneurial
00:14elite keen to start a company. I'm going to inject £250,000 into a business, your business,
00:25and you're going to run it. On offer, a 50-50 partnership with the nation's toughest investor.
00:33If you go sitting in the office for three hours and do nothing, or three weeks or three months,
00:37I'm going to be a very happy bunny. Passionate about new money-spinning ventures,
00:42Lord Sugar's on the hunt for a winning business partner. This is all about courage,
00:47whether you've got the balls to actually smell what is going on in business. This is what I'm
00:51looking for amongst you lot. We can do it. We can do it. Come on. It's a deal worth fighting for.
00:59Everybody stop. We're not making any money here. 16 candidates.
01:03Can you please just let me finish? Susie, let's not argue about this.
01:06Okay, fine. I won't explain why this. 12 tough weeks.
01:10The purpose of this task, I'm now focusing. One life-changing opportunity.
01:14You're fired. You're fired. I don't think I could go into business with you. You're fired.
01:21Previously on The Apprentice.
01:31I want you to develop a new mobile phone application, and your one has got to be world-class.
01:38Led by Leon.
01:39You mug.
01:40You shleg.
01:42The boys chose local vocals.
01:45Slang.
01:46Hey.
01:46Tang.
01:47And made a poor impression.
01:49I was just passing through the valley. I do love being on the farm.
01:53There's just a basic issue of taste here, surely.
01:55On the other team.
01:56Ampy apps is bold, and ampy apps is noisy.
02:02Edna's girls made a big noise.
02:05Whatever.
02:07But little sense.
02:08Is that a picture of an elephant and the sound of a dog?
02:10Which explains the randomness and the quirkiness of it.
02:14Do you have a sound of an elephant?
02:15Nope.
02:16The apps went global.
02:17The first 50 downloads, you will get a free donut.
02:20I think we were all thinking we might have just got thrashed.
02:24And in the boardroom...
02:26Well, the world woke up.
02:28A second win for the girls.
02:30I'd like to bring back Alex and Jim.
02:33I'm not the person you should be bringing in.
02:35Leon dithered...
02:36I mean, do you want me to change, is that...
02:38I'm actually...
02:38You're the man.
02:39You're bringing in two people.
02:41It's obvious.
02:42Allowing Jim to slip off the hook.
02:44I'll tell you what I'm guilty of.
02:45He's not showing and demonstrating truly what I'm doing.
02:47That is absolutely right.
02:49And it was Alex who crashed out.
02:51This is not a job, you see.
02:52This is going into partnership.
02:54And if you think I'm going to do all the work, you can forget it.
02:57Alex, you're fired.
02:59In the fight for Lord Sugar's quarter-million-pound investment,
03:0314 candidates remain.
03:05Come on, Alex.
03:07Easy.
03:08Easy.
03:196am.
03:28Hello.
03:30Good morning.
03:30This is Lord Sugar's office.
03:31He'll meet you at 100 The Strand, London.
03:36The cars will leave in 30 minutes.
03:38Okay, thank you very much.
03:40Guys, we're leaving in 30 minutes to go to The Strand.
03:45What is that, The Strand?
03:46I reckon theatre or tourists.
03:48Yeah, I do.
03:49Yeah, definitely.
03:50Do you know what, guys?
03:51I can't find my underwear.
03:54I'm just trying to work out if it will be any benefit to us to walk together.
03:57Two weeks gone, both times the boys have lost.
04:08We've won because everyone has pulled their weight.
04:11I don't think it's a trend that's going to continue because a weaker of the boys' team
04:15have gone, and I think there are individuals in the girls' team that aren't as strong as
04:20some of the others, and it's their time to go.
04:24It's business, isn't it?
04:25There's no way I'm going to lose this task.
04:30There is no option but to win.
04:40The Savoy.
04:42Built in the 1880s, it was Britain's first luxury hotel.
04:47Today, it boasts 268 rooms, three restaurants, and a couple of bars, but no guests.
05:17Good morning.
05:18Good morning, Mr. Chairman.
05:20Here we are in the famous Savoy Hotel.
05:25It's been closed for three years, and during that time, they spent over 200 million pounds
05:30on refurbishment, and they need a few last-minute bits and pieces.
05:36So I've got a list of 10 items that you've got to go out and buy for them.
05:41Now, the grand opening is in just a few days' time, so I don't have to tell you how important
05:46this is not to mess this up.
05:48Now, if you're going to go into business with me, inevitably, you're going to have to go
05:54out and buy something.
05:55So the importance of negotiation and getting the right price, that's what this task is all
06:02about.
06:03The boys have not been very successful, as we know, in the last two weeks.
06:08Leon, Jim, and Glenn move over to venture.
06:12Natasha, Ellie, Melody, and Zoe move over to logic.
06:25I want you back here at five this afternoon.
06:29And it's as simple as this.
06:31The team that comes back and spends the least amount of money on the ten items wins, and
06:35the other team that loses, or one of you, will be fired.
06:45Buyers for hotels need to think big.
06:49On the Savoy's stock list, 52,000 pieces of cutlery, 350 chandeliers, and 2,000 staff uniforms.
06:59But much more is needed.
07:01Our guests expect nothing but the best.
07:05We work hard to source the finest products and ingredients.
07:09But even in the luxury market, we look to do so at finding the very best prices.
07:14Thank you and good luck.
07:16Nine hours to find ten items.
07:20We've got to negotiate, but it's got to be classy, it's got to be quality as well.
07:23I think this is a task for an organiser, a delegator, a time manager.
07:27But first, the new teams need leaders.
07:30I do a lot of buying in my line of business.
07:33So I buy a lot of products and I do a lot of negotiation.
07:36Great.
07:36Stepping forward for venture, market trader Susan.
07:39I started a business when I was 18 in organic skincare.
07:42I made £70,000 profit.
07:45I helped my mum pay off her mortgage.
07:46And this was all alongside juggling my A-levels and a degree from one of the best universities in the world.
07:50I personally would like to go with Susie.
07:54Thank you, Felicity. I would back Susie.
07:56Great.
07:56I'll back you on what you've said, yeah.
07:58Are you happy?
07:59I'm very, very happy.
08:00OK, good.
08:01Literally, I want to put my name forward straight away for project manager.
08:04For Logic, first to volunteer, Gavin.
08:06He runs two opticians turning over £10,000 a week.
08:11I'm a business owner.
08:12I understand buying products.
08:14I understand negotiating.
08:15I'm a worthy business partner for Lord Sugar.
08:18Simply because I've started my own business.
08:20I've been there and I've done it.
08:22I've done it on a smaller scale.
08:23And I believe I can do it on the biggest possible scale.
08:26Does anybody object to Gavin being project manager?
08:28Well, I also put my hand in.
08:30I do a lot of negotiation.
08:31I think I'm quite strong anyway.
08:32But, you know, I think you do own your own business.
08:34I think Gavin will make a really good job of this as well.
08:36It's a place on Gavin.
08:38Yeah, yeah.
08:39I think we need to go down the list and actually get familiar with the items.
08:42Because there's a few in there that I haven't got a clue.
08:44Obviously, fillet steak, ice.
08:46You know, they're not going to be the problems.
08:47The problems we're going to have are the likes of a clochier or whatever.
08:53Does anybody know what that is?
08:54I don't have a clue.
08:54Both teams get £2,000 plus business directories and a map of London.
09:04Try and find the three locations we can get those things from closest to where we are now, heading east.
09:09Because I think the further east you go in London, the cheaper things get.
09:12So the key thing is location and cost.
09:14Location and cost, yeah.
09:15Lovely.
09:15Let's get the calls rolling.
09:17We are on the hunt for a top hat.
09:19I'm actually looking for some chandelier bulbs.
09:22Would you know what a cloche is?
09:24A little bit.
09:25Yes.
09:26To cover a dish.
09:28I've got a chandelier sorted.
09:29I'm looking for 50 clear candle bulbs.
09:33Yes, we have both in the start.
09:35Bye.
09:36Fillet steak, Aberdeen Angus.
09:38Yes, please.
09:39We will be in at some stage today.
09:41Now buy the steak, shake your hand and leave.
09:43Is that OK?
09:44Yeah, that's fine.
09:45Look forward to seeing you later on.
09:46Take care.
09:46Bye-bye.
09:46Bye-bye.
09:47Project manager Susan is managing some fairly egotistical people.
09:55I think she started very well and I think she's quite a little force to be reckoned with.
09:59OK, fillet steak is done.
10:01Yep.
10:02Organza is done.
10:03Yeah.
10:03Top hat is done.
10:04Yeah.
10:04Ice is done.
10:05Eight of the ten items pinpointed, Susan splits her team.
10:09Felicity, you come with us.
10:11We're going to do the hat shop.
10:12And Jim, I want you to be in charge of the van team.
10:13OK, we'll take Helen, you take Leon.
10:15How's that?
10:16Done.
10:16Fine trade.
10:17Like it.
10:17OK, so you guys go right now.
10:19Make sure you've got all the information.
10:20Go now.
10:21Go now.
10:23Yeah, hi there.
10:24Is that the special meat and fish place?
10:26Down the corridor, struggling to find leads, Gavin's team.
10:32I'm looking for some fillet steak.
10:34No, not fish.
10:35I don't want any fish.
10:36I want meat.
10:37No, no.
10:38Can you tell me anywhere in London who sells fillet steak?
10:42OK, bye.
10:43I genuinely think we need to get a couple of procurement lists
10:46from hotels.
10:47They've already done what we're doing.
10:50Recruitment manager Natasha's idea...
10:53Get a list of suppliers from the Savoy's main competitor.
10:58We want to purchase some products, OK,
11:02that fit in with a high-end hotel, such as the Ritz.
11:07And what we'd like to do is be able to have access
11:10to your current procurement list.
11:12Give your suppliers a call and actually look at purchasing from them.
11:16So it's a win-win situation.
11:20Natasha thinks she's found this clever shortcut,
11:23but does she honestly think that a rival hotel
11:25is going to hand over a list of suppliers
11:27that they have spent years building up?
11:30Well, frankly, it's naive.
11:31The only thing I actually need to do,
11:33just get a copy of your procurement list fax-free.
11:36Um, no.
11:37I just need a yes or no on the procurement list.
11:39Sorry, please end the call now.
11:40OK, lovely.
11:41All right, thank you very much.
11:42Thanks, then.
11:42Bye.
11:43Can I make a very quick suggestion?
11:45We're wasting far too much time
11:46all trying to do our own little thing.
11:48The logistics aren't working here.
11:51All right, OK.
11:51All right, all right.
11:52I'm going to just calm down a little bit.
11:54Chill out a little bit.
11:58St James's.
11:59Quality client in mind,
12:01it's straight to the top
12:02for Susan and her bunch of bargain hunters.
12:05Listen, whatever price they say for the top out,
12:07I want you to just literally shoot...
12:09Straight down the line.
12:09...really, really low
12:10and just say, like,
12:11no, just say, like, a fiver.
12:14Their target...
12:15hat-makers to the aristocracy
12:18since 1676.
12:21Can I try it on, girls?
12:22I think I ought to.
12:25Wow.
12:26Very good.
12:27Very good.
12:27Ladies.
12:28Looking good.
12:29So how much would one of these set you back?
12:31That is priced at $365.
12:34This one's priced at $365?
12:35$365.
12:35Wow.
12:37Oh, that is...
12:38That's blowing the budget.
12:39That's blowing our budget.
12:40So much higher than we expected.
12:42Yeah.
12:42Okay.
12:43Um...
12:44Is there any kind of price
12:45that you could hopefully go down to?
12:48We were trying to basically get it
12:49for as cheap, as cheap, as cheap
12:51as you can possibly do for us.
12:54What I could do is...
12:56is have a quick word with my colleague.
12:59Should we wait here for you?
13:00Yeah.
13:00Super.
13:00Okay, lovely.
13:01Thank you so much.
13:01Thank you very much.
13:02Thank you very much.
13:02Thank you very much.
13:03Welcome, guys.
13:06Very nice.
13:07Do you think that we should have...
13:10We can't afford it.
13:11Oh, my God.
13:13Do you not think it might be cheaper
13:14to go to a fancy dress shop?
13:16The last time I was in this world-famous shop
13:20who came in?
13:22None other than the King of Tonga.
13:24And I can tell you,
13:24the King of Tonga does not go looking for bargains.
13:28Do you think you should go somewhere else?
13:30I think you're trying to negotiate down to $80.
13:32$80.
13:36So, what's the verdict?
13:38Gold price.
13:39Couldn't even negotiate?
13:40Just a few pounds off that at all?
13:42No.
13:43Unfortunately, no.
13:45This is on Jameson Street.
13:47I had no idea how much Top House for us to say.
13:48Neither did I.
13:49Okay.
13:50We're really sorry to waste your time.
13:52Pleasure.
13:56And he wouldn't even take a penny off.
13:58A penny?
13:59I mean, how greedy does one have to be?
14:05Nearby Mayfair.
14:07On the way to buy seven kilos of fillet steak,
14:11salesman Jim.
14:13I want you guys to negotiate everything
14:15to as low as possible.
14:16So, try and halve the price of everything
14:18that you guys get.
14:19Okay, I'll do that for you, Susan.
14:21In this part of London,
14:23that much fillet fetches over 200 pounds.
14:26We've got 110 pounds.
14:27You wouldn't be able to get anywhere.
14:29We can meet in the middle.
14:30Would that be okay?
14:31In the middle.
14:32200.
14:33160.
14:34No, no, no.
14:36160 is closer to the middle than 200.
14:37It is.
14:39No.
14:39If you could do it for 185.
14:41No, no, what I suggested was
14:42that you were at 200,
14:43I was at 160.
14:44You offered 190
14:45and we're very grateful for that.
14:46But we're going to give you the 180.
14:48We're going to give you the 180.
14:49Okay?
14:55180.
14:55Thanks, Mike.
14:56I appreciate that.
14:56Thank you very much.
14:57I'm an Irish bulldozer of charm,
14:59but it's all about purchasing.
15:02It's all about negotiating.
15:03I thought you were going to come back
15:04and say like £3.50.
15:07I don't know what rapport is.
15:08If I knew what it was,
15:09I'd bottle it and sell it.
15:10I just think people buy from people
15:12and if the guy doesn't have rapport with you,
15:14buying or selling,
15:15he's not going to do you a deal.
15:16Well, we agreed on 180,
15:18but I was thinking
15:19if you took 170,
15:20give me a tenner back.
15:22He said 180.
15:23I'm not trying to...
15:24Michael!
15:25Michael, just so you know
15:26what I'm doing here, right?
15:27You agreed 180
15:28and I know that I agreed it.
15:30But Bob's the accountant.
15:31What did he say?
15:32He said 170.
15:33He says if Michael's okay with it,
15:35he's okay with it.
15:35Yeah.
15:36I didn't think so.
15:38So we'll just do it for 170.
15:40Yeah.
15:40It's an extra tenner.
15:41Good man.
15:41Thanks, Michael.
15:42God, it's unbelievable.
15:44I need a receipt as well.
15:45Please, Bob.
15:4610.45 a.m.
15:50We're racking our brains here
15:51trying to find out
15:52what a cloche is.
15:54Still working the phones
15:55and with all ten items
15:57yet to find,
15:58Gavin's team.
15:59So you actually do brass?
16:01We don't do brass.
16:02You don't do brass.
16:02Okay, thank you.
16:03Let's go.
16:04Let's get moving.
16:05On the way to where, though?
16:07Where's the first point
16:08to put in the call for two?
16:09Well, this is the thing.
16:10We can make phone calls on the way.
16:12Right, guys.
16:13Obviously, I'm going to make
16:14the overall decision here,
16:15but collectively,
16:17is this the right decision
16:17to go out?
16:21Two hours in
16:22and Team Logic
16:23haven't identified all the items,
16:25they don't know
16:25where to buy them from
16:26and they haven't got a clue
16:27what some of them are.
16:28What on earth are they doing?
16:30Guys, I'm going to make
16:31a decision now.
16:31I'm looking around the room.
16:32We've got one, two, three, four,
16:34five people.
16:34You're not doing anything.
16:35So, all right, chill out.
16:41Can Vince, can you coordinate
16:43the sub-team for me, please?
16:44No problem.
16:45And can you give me a call
16:46at 12 o'clock
16:47and then on the hour
16:48every single hour?
16:49Zoe, I want you to keep
16:50everything organised for us.
16:51Where are we going?
16:52How are we going?
16:52Guys, can we just walk
16:53in that direction?
16:54Yeah.
16:54I'm going.
16:54After three hours of research,
16:59Gavin's team goes shopping.
17:02First on their list,
17:0450 chandelier bulbs
17:05found by Melody
17:0713 miles away.
17:10The light bulb is waiting for us
17:1220 to 40 minutes away.
17:14It's quite a way away.
17:15I do have other phone numbers
17:17but I'm not sure
17:18whether they're any closer.
17:19Guys, can we just have some...
17:20Just make an executive decision.
17:21We either go there and get it
17:22or I make other calls
17:23and we find it closer.
17:25Right, we're going to make
17:25the decision to go there
17:26and get it.
17:27Can we go to Teddington?
17:32Teddington's not actually...
17:33Teddington's not on this map.
17:36Right, girls,
17:37this is what we've got to do
17:39and I'm going to just
17:39give it to you in one go
17:40and then we know
17:41where we're at.
17:42Given the job by Gavin
17:43of keeping the girls in check,
17:45sales manager Vincent.
17:47And the name of the game
17:48is to buy all these products
17:50at the best price.
17:51Yeah.
17:51Yeah?
17:52So, Vasilius,
17:53Ellie, call them, please,
17:55and just say,
17:55what is that bloody
17:56phacilisis?
17:58Okay.
17:58Whatever that is.
17:59I think I've been given
18:00the role because
18:00Gavin realises
18:01that I'm direct,
18:02I'm efficient,
18:03I know how to negotiate
18:04and I can be in charge
18:06of three strong ladies.
18:09So, there you go.
18:11First to face
18:12Vincent's command,
18:13Natasha,
18:15told to haggle for a sign
18:16in brass
18:17for the hotel wine cellar.
18:19Hi there.
18:20Morning.
18:21The absolute uber amount
18:22I've got
18:23to negotiate with today
18:25is £20.
18:27That's my highest end price.
18:28Absolutely no chance.
18:30As I say...
18:31I couldn't do it.
18:31Okay, fine.
18:32I should not do it
18:32for that sort of price.
18:33So, based on the fact
18:34there'd be some volume,
18:35repeat business...
18:36If future business comes off...
18:39£40.
18:40I wouldn't do it
18:41for that sort of price.
18:42I cannot do it
18:44for £40.
18:44So, if we could close
18:46on £50,
18:47we wouldn't need to visit
18:49anywhere else
18:49and we could come back to you.
18:50If we can do it on £60
18:52just as a set price...
18:54I wouldn't do it.
18:55I was hoping that we could do
18:5680 all in, Dom.
18:57Do the deal
18:58and we'll walk away.
18:59£80 including VAT.
19:01Yeah.
19:01Okay, do you want to think about this?
19:03We'll give you the 40 now.
19:05We'll be back at 3.30
19:06and we'll give you the other 40 then.
19:08Take care.
19:08Cheers.
19:09Goodbye.
19:09I think Vincent
19:11didn't let me get on
19:12with the job that I was given.
19:14I think I could have
19:14driven the price down further.
19:18Continuing their slog
19:19around St James's,
19:20Susan, Leon and Felicity.
19:23£350.
19:24This is £350, this one.
19:25That's £350.
19:26Okay.
19:27Still trying to drive down
19:29the price of a top-class topper.
19:31And, I mean,
19:32we're basically working
19:33on a pretty tight budget
19:34and we're wondering
19:35if there was any room...
19:36Price is price.
19:37We don't negotiate.
19:38Right, I see.
19:42Even just get it,
19:43you know,
19:43a small percentage off.
19:44None whatsoever.
19:45How about if we...
19:46If you can get it cheaper,
19:48may I suggest you try somewhere else.
19:49Don't discount any sage.
19:51None whatsoever.
19:52Even just go down
19:53by one penny.
19:58We're not joking at all.
19:59No, I'll give you the penny.
20:00Okay, well...
20:01Yeah?
20:01Yeah.
20:01Great, oh, perfect.
20:02Thank you so much.
20:03Actually, I'll give you the penny.
20:05£349.99p.
20:07Perfect.
20:08A penny saved,
20:10topper boxed,
20:11one purchase in the bag.
20:1512.45pm.
20:19I'm trying to find
20:21a 10-inch cloche.
20:24Still hunting their first item,
20:26Gavin, Melody and Tom.
20:28Well, a cloche is just French for bell.
20:30Maybe it's a bell.
20:31Where might we find a 10-inch bell
20:33in central London?
20:38For keeping food hot,
20:40a catering cloche.
20:41That's 10-inch.
20:43Found for Susan's team
20:44by design engineer, Glenn.
20:46And how much does one pay?
20:48£8.94 with a VOT.
20:50Would you do it for £5?
20:52Nah, not £5.
20:54So just to convert,
20:55a cloche is definitely
20:56like a little greenhouse.
20:57Is that right?
20:58It can't be a garden.
21:00That's not right.
21:02If it was a greenhouse,
21:03wouldn't they give you the size
21:04like buy this way,
21:06buy that way?
21:07£8.40 just for 10 pence.
21:08It changed my life.
21:09It would change my life.
21:10Come on, 10 pence.
21:11£8.40.
21:12£8.50 is the last thing.
21:13£8.40.
21:14Nah, you can sit there
21:14for the rest of the day,
21:15but £8.50 is that's it.
21:17Eight minutes haggling,
21:1844 pence off.
21:22Hello, is that Jim?
21:23It is.
21:24Hey, Susan.
21:24Hi, how are you doing?
21:25We have got the meat,
21:28we've got the cloche,
21:29we're about to do the deal
21:31on the bombs.
21:32What have they bought?
21:33What have you bought?
21:33What have you bought?
21:34We bought the top hat
21:35and the best we could have done
21:36was £349.99.
21:39And that was the best we did.
21:40Those were the two places
21:41that Felicity gave us to go to.
21:43Yeah.
21:43You've got to introduce them.
21:45Thank you very much.
21:45Okay, bye.
21:47They are doing good, aren't they?
21:48They're doing brilliantly.
21:49I'm really happy
21:50that they're doing good.
21:50Yeah, they've got loads.
21:51Yeah, sounds like
21:52they're having better luck
21:53with negotiating
21:54than we are
21:54with, like, the top hat.
21:58Highbury, North London.
22:00Item two for Vincent
22:02and his girls.
22:03Seven kilos of steak.
22:05Wow, fantastic.
22:08I mean, what are we talking about
22:10in terms of your headline price?
22:12Well, they are
22:13Aberdeen Angers fillets,
22:14so they are worth £45 a kilo.
22:16We're on a budget here.
22:17What sort of budget are you looking for?
22:19I've got £240 on me.
22:20That's literally...
22:21And it's in cash.
22:24You're on £240.
22:26Good man.
22:26Yes.
22:27Cheers.
22:2825% off.
22:30Thank you very much.
22:31But £70 more than gym pay.
22:34It's usually £45 a kilo.
22:36Yes, that's what we do.
22:37We've just paid £35.
22:38We've done really well.
22:39We've paid less than £35.
22:40That's a hardware shop.
22:43You all right, Gavin?
22:44Yeah, I'm just having a little look.
22:46Adrift in London's suburbs,
22:49project manager Gavin.
22:51Hi, pal.
22:52Are you OK?
22:52Yeah.
22:53I'm just looking...
22:54Because of the name of your business,
22:57is it somewhere where we would get a top hat from?
22:59Not around here, no.
23:00No?
23:01Especially not from top hat dry cleaners.
23:03Of course, yeah.
23:03No, no, of course.
23:04I'm guessing that you dry clean these type of items?
23:07Right, OK.
23:08Yeah, that's the most of the hats.
23:09So, they're the people you need.
23:11All right, thank you.
23:12Cheers, mate.
23:12OK, thank you.
23:13It's already late in the day.
23:21They haven't got the items that they need.
23:22They haven't got any appointments.
23:24They haven't got any idea of who's doing what and when.
23:27And, you know, on this task,
23:28it's not only Lord Sugar that they have to face,
23:31it's also the hotel.
23:33Closh, what is it?
23:35What would it be new to do?
23:37Melody, let's not get into it,
23:39but you honestly have not said to me
23:41that is not from a garden centre.
23:42I've just said now.
23:43You've said now what?
23:44I've just said,
23:45if it was like a garden house that you have,
23:48it would be multidimensional.
23:49Of course, you've just said it.
23:50And it's only one dimensional.
23:51You've just said it now at 20 past two.
23:52No, I haven't.
23:53I've said it in the car, Gavin.
23:55Sometimes you don't listen.
23:56Let's not digress,
23:57but all I'm saying is you've not said that.
23:58That's not from the garden centre.
23:58I'm 100% sure I have.
24:00100% have.
24:00Would you like me to phone Big Bang Clothing?
24:02Yes, please.
24:03I honestly don't know what the hell is going on.
24:07I've been saying we're running out of time.
24:09I've been saying let's get moving.
24:10Let's get to locations.
24:11Let's make calls on the way.
24:12Gavin's not really listening.
24:14He's stressing out.
24:15It's just not good enough.
24:16Vincent, we're having a bit of difficulty.
24:20We're having difficulty getting the...
24:23What are you having problems with, mate?
24:24Share, share it.
24:25We're literally having problems with everything.
24:27OK, well, let's get the gang here
24:29to also make some calls.
24:30If you can get hold of something, great.
24:32If not, we've all got to keep trying.
24:34I mean, trying.
24:35OK?
24:40At Market Mayfair.
24:42Fantastic.
24:43Next on Susan's list, organza silk.
24:49$119.50.
24:51It's actually for a very, very important client.
24:54How would that make a difference to me?
24:56It'll be cash and hard.
24:57It'll be really, really quick.
24:58That part doesn't make much difference to me.
25:00What I pay for it in the first place
25:02is what makes a difference to me.
25:03I'll let you have it for the £100, including that.
25:07I did ask my team to try and look for places,
25:09you know, going further east or south.
25:13But these are the places they found.
25:16And these are the places, unfortunately,
25:17you can't really negotiate much on.
25:21Going west, Shepherds Bush.
25:25Famous for cut-price fabrics.
25:28What price would you be looking at
25:29for approximately 10 metres?
25:31$7.99, this is the price.
25:33Could you do any cheaper than $7.99?
25:35Possibly say $4.99?
25:37Not possible.
25:38Because day and day, everything is go up.
25:41Could we do anything at all?
25:42Obviously, we've come in here...
25:43I'm sure you look like a good man.
25:45We're looking to buy you today.
25:45You know good business.
25:46I'm sure you can do us a good deal.
25:48Could we do it for $7.99?
25:49$7.49?
25:50$7.49?
25:50$7.49?
25:51$7.49?
25:51$7.49?
25:52$7.49?
25:52$7.49?
25:53$7.49?
25:53$7.49?
25:54You're a tough one.
25:55You're a tough one, aren't you?
25:56For Gavin, first deal of the day.
25:59But at 25% less than Susan paid...
26:02Got your receipt there.
26:03...a snip.
26:04Come on, thank you.
26:06Just over two hours to go.
26:09We need to go now.
26:10What's going on?
26:12Found for Vincent, the crushed ice.
26:15Can you call the Phil guy and tell him we're going to be there probably at 3 o'clock?
26:19But proving harder to find...
26:23500 rolls of three-ply toilet paper that we're looking to purchase.
26:27Have you got that in stock?
26:29No, not today.
26:30Cheers, mate.
26:31By the sounds of it, you can't find it anywhere.
26:33Well, I've only rung one, so...
26:35Yeah, fine, but we know now.
26:37Right, OK.
26:38Oh, hi.
26:39I'm just wondering if you can help me.
26:40Do you supply three-ply toilet paper?
26:43Yes, we do.
26:44Brilliant.
26:45500 rolls.
26:46Have you got that in stock?
26:47Um, we can get it in stock.
26:50I need it today.
26:51It's essential that I get it today.
26:53That's the only problem.
26:54Hang on, hang on.
26:54If he can't get all 500, I want to know how many he can get.
26:56Yeah.
26:56Do you have other people that you could call on to help you out if you've only got 300?
27:00We want you to secure it.
27:00We want those 500.
27:01So you could get another 200 from another supplier, yeah?
27:04We're coming with cash, so we want a deal.
27:06And it'll be cash, and we'd have to sort of negotiate a deal.
27:09Can I speak to him?
27:12Right, all right, then, if you think you can do it better.
27:14Sorry, don't, sorry.
27:14Hang on.
27:15Go on, you.
27:16Go for it, then.
27:16No, I just want to get it done.
27:18I don't see what the problem with that is, but anyway, I'll let you take over.
27:21Hi, I'm Vincent.
27:22Vincent, obviously, enjoys the fact that he's sort of leading three women.
27:26I think he thinks he's a bit of a charmer.
27:27He certainly doesn't charm me much.
27:29He's a bit of what I call in my industry, a bit of a wide boy, billy bullshit, really,
27:33I suppose.
27:34Ellie's going to go and get the toilet roll.
27:37Oh, we're doing ice first.
27:39No, toilet roll first.
27:40I'm going to see your bag now.
27:42Imposing cash penalties for missing items, Lord Sugar specified delivery to the hotel no later than five.
27:50Amazing, amazing, happy.
27:51That is actually amazing.
27:53Perfect.
27:53I need 500 rolls of three-ply toilet roll.
28:00Have you got them there where you're at right now?
28:02We have a little point.
28:03Thank you, Helen.
28:06Is there any reduction that you could make on this item and we could buy that from you instead of going and buying from one of your competitors?
28:11How about we call it 360, which is a nice round number and we do a deal.
28:15See you all, sir.
28:16360.
28:17Many thanks.
28:18We need to get the business.
28:20We're going to get a fine as well if we're not back on time, sir.
28:23We're going to be back on time.
28:24What is the price on the shelf of these at the moment?
28:26$1,50 a bowl.
28:28We're really desperate.
28:30Desperate for your bowls or desperate for a good deal, which one?
28:33You're actually very friendly and I really appreciate you doing it for 60.
28:36Thank you so much.
28:37It's only your smile that's done it.
28:38Irish eyes, it's Irish eyes.
28:40Can I have a hug?
28:40Irish eyes, it's mine.
28:42Thank you so much.
28:43Do you not have any Thyssalis?
28:45No.
28:46Just over an hour to go.
28:50North London.
28:51We talked on the phone about purchasing 500 rolls of three-ply white toilet paper.
28:57You did.
28:57And you've got that in stock.
28:59We have.
28:59We're looking for £9 a case.
29:01£9 for £40?
29:03For £40.
29:04What about if we said £6.50 and then it's a done deal?
29:07That is below our cost price.
29:08We are paying cash.
29:09If we do this one at £7.50...
29:11You want to pay now?
29:12Well, £7.50, I mean, we're looking at...
29:14£7.50, all right.
29:14We'll do it.
29:15Darnie.
29:16Cheers, Harry.
29:17Good to see you.
29:17Nice.
29:17Cheers, Harry.
29:18Give me some toilet tissue, Harry.
29:20That's what I need.
29:21At Wembley, a result.
29:23Are we happy with that?
29:23We've got 30, all right?
29:24I've got no idea who's going to be wiping their bum with this.
29:27It's going to be good.
29:27But their next appointment is 12 miles away.
29:31I'm meant to be negotiating for the ice.
29:33I'm a bit worried about that because it's south-east London.
29:35I don't know whether we're going to get from north-west to south-east in time.
29:39I think it could be very tight.
29:42Gavin.
29:42We're very, very worried, Gavin.
29:44We haven't got the ice.
29:45The ice is an issue because we're too far away.
29:48So we're currently five items down.
29:50Wow.
29:51Can I suggest a very quick game plan?
29:52Is that we kick arse to find either the ice or the tea and just forget everything else.
29:59All right, bye.
30:024.30.
30:04Tea time.
30:05We were wondering whether you have 10 kilos of loose chamomile flowers tea.
30:12It's the second to last item on Susan's list.
30:15Yes, we do, yes.
30:16Wow, that's absolutely great news.
30:19Let's bowl out, guys.
30:20That's a relief.
30:20Done.
30:21Brilliant.
30:22Fantastic.
30:23Also on the tea trail, Gavin's team.
30:26I'm in the store, I think.
30:28Go upstairs.
30:29Go upstairs.
30:32This is how it looks.
30:34Okay, brilliant.
30:35What's your normal retail price for it?
30:37It's normally 2.95 to 75 grams, I think.
30:40Okay, you're in the 30% off that?
30:42Yeah, that's fantastic.
30:43I'm thinking per kilo is going to cost us about 10 quid.
30:47So you reckon it's going to be 100 pounds?
30:49I'd try and get that for 30.
30:51So try and get it for 30 quid?
30:52Yeah.
30:55Hi, I'm Felicity.
30:57Thank you so much.
30:59We'll be to meet you, Ben.
31:02So, how much will that set us back?
31:04990 pounds.
31:08That's 12 and a half kilos of the most beautiful crafted tea.
31:12It's not industrial tea.
31:13It's made by a lovely, lovely farmer in Turkey.
31:14He's an obsession of producing the finest.
31:17As you know, I'm the rare tea company.
31:19I only do really good tea.
31:20900 pounds?
31:22Yeah.
31:22We don't even know.
31:23Oh my God.
31:26It's going to be £223.02.
31:29I can't discount it further.
31:30I mean, I'm selling it to you pretty much at half price.
31:33Right, okay.
31:33Thank you for everything you've done.
31:36Your receipts.
31:38We've done well there.
31:39We've done very well.
31:41So if I was to give you a 35% discount, £700?
31:46Plus the 35% discount?
31:47We honestly don't have £700.
31:49I know they've got to get the good quality for the Savoy, but this is also about cost.
31:54And they're just not thinking.
31:55They keep flying into the most expensive places in town.
31:58The best you can get.
32:00And it may be that it's going to cost them.
32:04Guys, is this a good idea?
32:07Do you think we should leave it?
32:08We only have £400.
32:11We have £410.
32:13We've been buying all day.
32:14We literally need to make a move, literally, in the next minute.
32:21Done.
32:21Oh, thank you so much.
32:22Do you think we should definitely do this?
32:24Yeah.
32:24Tea purchased for £187 more than Gavin's team.
32:29That was a hell of a deal.
32:31Yeah, that was a big discount.
32:40Quick, quick.
32:41Take a close.
32:42Let's go, guys.
32:44And you're doing brilliantly in those heels.
32:47You're stuck.
32:51Wow, this is to the wire.
32:52Oh, my God.
32:53This is breaking time.
32:54Oh, my God.
33:04And timekeeping, impeccable.
33:06For wrong or missing items, a penalty.
33:16The manager's list price, plus £50.
33:20For the teams, back to the boardroom.
33:23If we don't have the fissilis, we don't have the...
33:30The bulbs, light bulbs.
33:31Yeah.
33:32We don't have the crochet.
33:34Cloche.
33:34Yeah.
33:34Cloche.
33:36Cloche.
33:37And we don't have the ice.
33:38And we don't have the ice.
33:38Don't have the ice.
33:40So we have six items.
33:42So it's a shame.
33:42With the kamamati, we had no choice.
33:47Yeah.
33:47But what if, what if, we could have had it for, like, 30 quid?
33:51We can't have made a mistake.
33:52You can go through to the boardroom now.
34:18Good evening.
34:46Good evening, Lord.
34:47Good evening, Lord.
34:48A busy day and important task in the sense that it exercises your ability for buying,
34:59negotiation, and also timekeeping.
35:02And if I'm going to start a business with any one of you, whatever that business is,
35:06we're going to be buying something or other, whether it's merchandise, products, services,
35:11negotiation of a landlord or rents or whatever.
35:14So that's why I set this task today.
35:19Now, Nick, you were with Venture.
35:21Is that right?
35:22Yeah.
35:22Yeah.
35:23And team leader?
35:24Me.
35:25Susan, and good team leader then?
35:27Yes.
35:28Yes.
35:28Sure.
35:28Yeah.
35:29Yes.
35:29And Jim was a good sub-team manager as well.
35:31He was good.
35:32Mm-hmm.
35:32So I assigned an item to everyone in the team.
35:38One or two items.
35:39How'd that work out then?
35:40Did they all do that?
35:41Brilliantly.
35:42I think when we left the building, there were only two items that we hadn't researched.
35:46I heard that the top hat you paid top price for, and you only got a penny off.
35:53No one in the group realised that we were going to the most expensive hat shop, which was definitely
35:57a mistake that we made.
35:59I think you might have got a hint when the guy belligerently turned around and said,
36:02we do not give a discount here.
36:04Yeah.
36:06The organza.
36:07I think you went to buy that in Mayfair.
36:09Couldn't have picked a more expensive place than that also.
36:12That was...
36:13Which of the teams went and bought it?
36:14That was the...
36:15My team?
36:16Our team?
36:16That was my team.
36:18Mayfair.
36:18You know that St. James Mayfair is not exactly, you know, the pound shop area, is it?
36:24I don't understand that.
36:24You know what I mean?
36:25No, yeah.
36:26Yeah.
36:26A clever business person will work out that, yes, my client wants the best quality.
36:32That don't mean I've got to go rushing off to one of these top-class poser shops and pay it.
36:38One of the key issues for me was to make sure that we got all the items in time.
36:43You also went to the Rare Tea Company, very bloody rare.
36:47£990 was our original starting price for tea.
36:51Is that right?
36:52That's right, yeah.
36:52That was, but we did manage...
36:53I mean, where is your brains, you lot?
36:56How can tea be worth £990?
36:59You should have run a mile as soon as you heard that figure.
37:01We were actually blown away when we heard that, and obviously we hadn't accounted for it in our budget.
37:05But it was the best quality tea in the whole of London.
37:09Didn't it tell you something here, people?
37:11How can somebody who genuinely is backing their product at £990 end up selling it to you for £410?
37:20It's got to give you a clue there somewhere, hasn't it?
37:22Okay.
37:22Now, logic, how much do you pay for your tea?
37:25£223.
37:28Your team leader was Gavin, was that right?
37:30Yes.
37:31Good team leader?
37:31Not bad.
37:34Not bad.
37:35We could have just done with a bit more time, that's all.
37:37I think it was a bit hectic at the start.
37:38Well, we knew what the time constraints were, weren't we?
37:40We did.
37:42But it sounded to me that this lot here claims they already had eight of their items nowed.
37:48All they had to do is go.
37:50Did you have that?
37:50No.
37:51We did try and set it up in the same manner, but I just don't think we were as successful as we would have hoped.
37:56We started a bit slowly.
37:58I think we didn't have enough structure.
38:00What time did you leave the hotel then?
38:02I think it was one team left about 11, quarter past 11.
38:0511?
38:06I left you at eight.
38:08Three hours?
38:09Yeah.
38:11Where did you find the top hat in the end?
38:14Having initially gone across to Shepherd's Bush for the organza, the silk, we then looked for a lot of places in that area because we're in the sort of slightly cheaper.
38:23Including the top hat cleaners?
38:24Including the top hat cleaners, yes, sir.
38:26That was quite embarrassing.
38:28Actually, the corner of my eye driving past, I noticed a sign that said top hat cleaners, so I kind of took it literally.
38:35You also had trouble identifying a couple of the items, didn't you?
38:38We did, we did.
38:38The cellars we did.
38:40And the cloche.
38:40And the cloche.
38:41Yeah.
38:42The cloche.
38:42We didn't even know what it was.
38:44No idea.
38:45We had a lot of, we found out that it was French for Belle.
38:49It's a hotel asking you to get something.
38:51That's a clue for a start.
38:53And being stainless steel, it would either catering or potentially something outdoors.
38:57So why did you want to go to a garden centre?
38:59Because it was possible.
39:00In hindsight, it was very stupid.
39:02It wasn't good enough that we didn't, we didn't get all the items.
39:06Yeah.
39:09Right, well, both teams didn't get all the products.
39:14So there's going to be some fines imposed.
39:17Nick, on Ventured, how many items did they get?
39:26Nine.
39:27Nine items?
39:28Yeah.
39:29The fines for not getting that one item?
39:32Well, that one important item was £202.75, meaning that they spent, in total, including fines, £1,381.69.
39:43And, Karen, same question, how many items did Logic get?
39:49Yeah, six.
39:50Six?
39:52The fines for the four items, the Logic were missing.
39:55Well, the fines were £312.68, meaning that our overall total was £1,389.20.
40:08What?
40:10Well, Susan, it's a win.
40:12It's a win, by eight quid.
40:20And the treat is that I'm going to send you off to a circus-style cabaret show in one of Covent Garden's trendiest bars.
40:29Okay?
40:30Yeah.
40:30Don't have any tea.
40:33While you're there.
40:34Okay, off you go.
40:35Thank you, Lyshaka.
40:36Thank you, Lyshaka.
40:37Eight pounds, you must be sick.
40:51That's it.
40:51Yeah.
40:53And I'm sick, sitting here, because it's a disgrace that you only got six items out of ten.
41:00So you deserve to lose on that basis.
41:04I'll see you back in this boardroom tomorrow, one of whom you believe in.
41:07All right, off you go.
41:09I'm going to eat a punch.
41:25Put it on, um, grocery as well.
41:27I'm going to eat a punch.
41:57I'm going to make a toast to all of you guys who are working so brilliantly together and winning this task.
42:02Team Venture, guys.
42:03Team Venture!
42:04Team Venture, guys.
42:04Woo!
42:05Woo!
42:05Team Venture!
42:07Woo!
42:07Team Venture!
42:08Woo!
42:08Team Venture!
42:09That was truly a joke.
42:13They got nine items.
42:22We got six.
42:24Whether there's individuals to blame for that, obviously there must be.
42:27We didn't have five minutes, two, three seconds to spare, we're on the phone every five minutes.
42:32So we know what we did.
42:33Gavin knows that I'm very strong.
42:36I think Gavin will try and sort of push some sort of blame onto me.
42:42I don't really know what.
42:43You know, I can't wait to have a one-to-one with Lord Sugar.
42:46We were wasting time, wasting time.
42:48We were never going to talk about that.
42:49To be fair, just come on, one at a time, let's all, you know, chill out.
42:55No one stepped up to the plate, but it kind of sounds as if people are willing to let you sink and drown,
43:02rather than help you out and try and win the task as a team.
43:05You can go through to the boardroom now.
43:28Good afternoon.
43:57I asked you to get ten items and you got six.
44:04That in itself means you deserve to lose.
44:08I left you at eight o'clock in the morning, right?
44:10It wasn't until 11.25 that you left.
44:12There's three hours of pontificating.
44:14The reason we were there till 11 o'clock is that the quality of the leads weren't sufficient enough for us to go out into London.
44:20I did give people individual items.
44:22I did ask them to find some relevant supplies.
44:25And after about five minutes, people were saying, we need to concentrate on the steak.
44:29And I was saying, please, just you carry on with what you're doing.
44:31You crack on with what I've asked you to do.
44:33You know, these are grown-ups.
44:35But Gavin, the feedback I got from Karen was, you set the ground rules out, OK?
44:40And no one took a blind bit of bloody notice of you.
44:42That is correct.
44:43Why not?
44:44I've no idea, Lord Sugar.
44:45People ignored them and just carried on.
44:48Lord Sugar, no one actually stood up to me and said, I think you're going down the wrong road.
44:52I don't think this is relevant, what we're doing.
44:54People almost allowed the whole thing to fail.
44:56That's actually wrong.
44:57Gavin, you split your team into two.
45:00Yes.
45:00We had Vincent in a kind of a sub-team role with Ellie, Zoe and Natasha.
45:05Yes.
45:05Now, Vincent, you'd located some of these items.
45:10You actually knew where they were.
45:12You'd got a price for them, right?
45:13Correct.
45:14And you didn't get them, yeah?
45:16Yes.
45:16So, possibly the failure's down to you.
45:18You located them.
45:19You didn't get them.
45:20It was your team.
45:21Why didn't you get them?
45:22We ran out of time.
45:23Why'd you run out of time?
45:24It was logistics, basically.
45:25We were in the north of London.
45:27We had to get down to the south of London for the ice.
45:29And we spent 60% of the time in the room
45:31trying to find the items rather than out on the road.
45:34Then Matt Stone had up.
45:3560% of the time was not spent in the hotel.
45:38I was given a call at about approximately half one
45:40and I was told that the sign had been ordered.
45:43The meat was in hand.
45:44Ellie had made a lead for the toilet roll
45:46and I was also told that the ice was sourced as well.
45:49And this was a half one and it didn't materialise.
45:52In the end, we got a call at 20 to 4
45:53and we were told we haven't picked the ice up
45:55and we haven't picked the sign up.
45:57I disagree with that, actually.
45:58Of course you would.
45:59The thing was, at quarter past one,
46:00you guys had one item.
46:02You had nothing.
46:03You had no leads.
46:04You had no light bulbs.
46:05You had no tea.
46:06It's only because Tom saved you at the end
46:08that he actually had some product to bring with you.
46:09Otherwise, you'd have been coming in with one product.
46:11The tea and the other items that you got
46:13and the hat were last minute.
46:14Can I respond to that?
46:15Very, very last minute.
46:16Can I respond to that, please?
46:16Do you agree, Tom?
46:17Can I respond to that, please?
46:18I literally...
46:19I bought a hat at 375 and you got a five or a half.
46:21Did you put yourself forward as the PM?
46:23I did, I did.
46:23Very half-heartedly lost you.
46:24I did and I regret not taking it now.
46:26Sounds like you did take it now, the way you're talking, really.
46:29I wish I had.
46:30Yeah.
46:30You couldn't run a bath, honestly.
46:32But I heard that you, Vincent, your ears were in about ten places.
46:36Someone's getting on the phone talking
46:38and then you're grabbing the phone out of their hand
46:39because you don't think they're doing it properly.
46:41That is what you did to me, to be honest, Vincent.
46:43I think Vincent knows my feelings.
46:45I was on the phone to somebody
46:46and he just literally took it out of my hand
46:48and didn't feel I was capable of what I was doing.
46:50So I was pretty insulted by that.
46:52To me, he wasn't a good manager of me
46:54because he just spoke down to me.
46:57I just wanted to win, Lord Sugar.
46:59You know, I've been in here twice
47:00and you've made it very clear that...
47:01Yeah, we've noticed that.
47:02You haven't been impressed so far with what's been going on
47:05so I was trying our utmost to win this.
47:07I just said to you, do you mind if I speak to that chair?
47:10No, did he?
47:10Did he speak to me like that
47:12or did he make out as if you guys were in the car,
47:14as if I didn't know what I was doing
47:15and that he had to take over?
47:16What did you think?
47:17I'd like to have finished my own negotiation for the sign
47:20because I felt that I could have got it for a lesser price.
47:25We were under time constraint.
47:26It was a bad deal.
47:27The other team got it for 40.
47:29Half as much as you paid.
47:30It was a little bit much.
47:31I paid more than the other team
47:33because I wasn't left to negotiate independently.
47:35Natasha, in this three-hour session,
47:38you were on the phone to another hotel.
47:42Yeah, I was because, first and foremost,
47:45there were two items that nobody knew what they were
47:48and thought if I got the opportunity to speak to a head chef
47:52or a food and beverage manager from a similar hotel.
47:56Natasha, you asked to speak to the procurement department,
47:58not the head chef.
47:59Because if one of my competitors rang me up and said to me,
48:02tell me where I can go and get all the stuff that you get,
48:05I'll tell them to get lost, right?
48:07Yeah.
48:07Yeah.
48:09Zoe, you were the only one that actually didn't end up getting into a negotiation.
48:12I was indeed, yeah.
48:14Why was that?
48:15Well, basically, I'd found a load of leads for the Aberdeen Angus
48:19and the signage.
48:21I sourced my own lead for signage.
48:23No, you didn't.
48:24At one point, I was meant to get ice,
48:26but then we were going to get the toilet roll that Elliot had found,
48:29and I said, guys, I'm not sure about London,
48:31but surely NW means north-west and SE means south-east,
48:36diagonal opposites to the compass.
48:38I don't know London,
48:39but I was pretty sure we weren't going to get across in that time.
48:41Look, I think at the beginning we lacked a certain level of structure,
48:44we didn't have enough in organisation,
48:46we weren't really forced to date.
48:47No, I don't care if you think we should get beef,
48:50you're concentrating on your one.
48:51I did say that on a number of occasions to the individual.
48:55There was a slight feeling of we'd sort of given up,
48:57and those last 45 minutes I was like,
48:59I know we can find a tea.
49:00I just kept calling, kept calling, kept calling.
49:02I slightly felt...
49:02Given up?
49:06I think he felt like...
49:08It seemed to me that he looked a bit of a beaten man
49:10at that particular period.
49:11He did pick it back up again at the end.
49:13I would have felt like a beaten man at 11 o'clock in the morning
49:15when I realised I didn't have a bloody clue
49:17what we've got, where we're going.
49:21Gavin, who are you bringing back into this boardroom?
49:24Right, into this boardroom,
49:26I'm going to be bringing Vincent.
49:28And I'm going to be bringing Zoe.
49:32Right, the other four of you go back to the house.
49:41Second time already for you, Gavin, that you've been in the final three.
49:49I need you to step outside there,
49:52and Nick and Karen and I are going to have a little chat about this,
49:55because eventually one of you will be going today.
49:57It just kind of amazes me, really.
50:06They just didn't get their game plan sorted out.
50:09Gavin didn't manage them well.
50:10He lacked the authority that young 21-year-old Susan so clearly displayed.
50:16But he had a much more difficult team to manage
50:18of very strong people that didn't want to listen,
50:20that wanted to do it all.
50:22The other geezer seems to have kind of taken over.
50:24Clearly, Vincent, he is one of these half in, half out.
50:28When he's not team leader, he's got plenty to say.
50:31Zoe, she didn't get to negotiate, really,
50:34so she hasn't shown us what she's capable of, really.
50:39Hello?
50:40Could you ask the three of them to come back in the boardroom, please?
50:43Yes, Lord Jukka.
50:46Lord Jukka, we'll see you now.
50:48So, Gavin, what's Zoe doing here?
51:02She didn't negotiate any deals, she didn't make any leads,
51:05and I did get feedback from Vince that she literally acted like his PA,
51:09giving him numbers while he made the course.
51:12So I was a bit concerned that Zoe wasn't trying to create leads herself.
51:15Did you hear you with Vincent's PA?
51:16In acting as the PA, I made two leads which secured two of the three products our sub-team got.
51:22This seems like an observing capacity, really, rather than getting on with it and do it yourself.
51:27How can it be an observing capacity if I came up with all the numbers that secured the products?
51:31All you did was write a number from a phone book onto another piece of paper.
51:34I went through several phone books.
51:36I'd got all three to batch.
51:36Well, the point I would make, Zoe, is that part of these tasks is for you to think on your own feet.
51:41I mean, I think you've got a voice, but I don't think you've found a way of getting it across to the rest of your teammates.
51:47I agree. I totally agree.
51:49And I find it very hard to get it across to my teammates when I've just got a load of hot air in the team.
51:56I did what I was told and didn't get a chance to shine.
51:59Well, that could be your own fault.
52:00But why should I be punished for being professional?
52:03Well, with the greatest respect, that's not professional.
52:06If I can see something going wrong with the ship sinking, I'll bloody jump in myself.
52:11Because I tell you what, if you're going to come into business with me, you know, passing me a little message saying,
52:15Oh, by the way, Lord Sugar, things are not going too well here because of that.
52:19No.
52:19Lord Sugar, I didn't pass him a message. I strongly encourage you.
52:22That is not on the radar.
52:24Gavin, you know I've got your resume here.
52:28One of your things that you're claiming is that you feel you're a good manager of people,
52:32good at delegating and overseeing the work of others.
52:35These are your words, they're not my words.
52:38Yeah, I understand that. I told people what they had to do.
52:42Basically, they understood what had to be done, but they decided not to do it.
52:47So, you had a bunch of dummies?
52:49I just think some of the telephone calls were unbelievable.
52:52Why did you allow them to happen then? Why did you allow Natasha to ring the Ritz?
52:56I'm sorry, but if someone rung my company and said,
52:59Where did you get your paper from? Where did you get your ingredients from?
53:02I probably can't repeat the response I'd give them.
53:05Right, okay. Accepted.
53:06I mean, why didn't you say?
53:08And Vincent, what's he doing here?
53:09I believe Vincent's the main cause for the failure of the task.
53:13We would have won if it wasn't for some of the decisions that Vincent made.
53:16I'm also, to be honest, getting the feedback from the girls as well.
53:19Dragging phones off people, you know, talking down to people.
53:22I'm not happy with that style of management.
53:24What are you going to say about this, rather than sitting there quietly?
53:27Sure.
53:28What happened was, is we had a bit of a shambles to start with for the first two hours.
53:33We made two, three phone calls and we had leads within two, three minutes and then...
53:37Listen, listen, listen.
53:38I'm already getting sick and tired of this one made fun, that one made fun.
53:43I know you're Belgian, that's where the waffles come from,
53:46but can you kind of categorise this to me as to why you shouldn't be here
53:50and who you think is responsible for the failure of this task?
53:54I was the one who secured the beef.
53:55I was the one who called the toilet guys actually to get the tissue.
53:58I was the one who got the ice, but we ran out of time.
54:00So in effect, Vincent makes all the calls, Vincent closes all the meetings
54:03and yesterday I can guarantee that the three people that we negotiated with
54:07I probably came out of there with a very, very good relationship.
54:10They'll remember me and I can go there tomorrow and negotiate again with them.
54:13You reckon you're remembered long after you're gone, yeah?
54:18I'd like to hope that I make a good impression, yes.
54:22I'll see if I remember you.
54:26OK, well, look, Zoe, you make a point.
54:30Well, give me a chance to see what I can do.
54:34You haven't had the opportunity.
54:37Maybe that's your fault that you haven't come shining through.
54:42Gavin, you've got your own business.
54:44You claimed that you can organise people
54:47and then you let them run riot, quite frankly.
54:50You didn't have them under control.
54:53Vincent, I don't like people that undermine the instructions
54:56that people give them and then go off and do it in their own direction.
54:59I've heard a lot of that about you today.
55:04You know, and I can't see how that can work for me.
55:07I've got to judge this on this task.
55:18That's what I've got to do.
55:19And on that basis, I've concluded
55:23that because the task was out of hand,
55:31Gavin, you're fired.
55:32Zoe, you say that I haven't seen anything of you.
55:51I'll be looking at you as the process moves on
55:54and then it will be up to you to show me something, OK?
55:57Great. Thank you.
55:58Back to the house.
56:10You just couldn't control them.
56:12And I think they're clear now.
56:13There's no hiding place.
56:15I don't want to hear from anyone else
56:16telling me they haven't had a chance to show me something
56:18because, you know, they've been told now
56:20it's time for all to step up.
56:33I'm absolutely grunted that I haven't gone further in this process.
56:37Lord Sugar's made a mistake in firing me.
56:39He's looking for the business partner.
56:40He's not looking for an employee.
56:42If he's looking for someone like Vincent,
56:44then good luck to him.
56:48Vince, as a sub-team manager,
56:55I had a little bit of a run-in with him.
56:57He just pulled the phone out of my hand virtually
56:59because he didn't think I could do a job that I do all the time
57:03and have made a lot of money to it.
57:05So that really annoyed me, to be honest.
57:09Was it Vincent pushing her out?
57:12Here we go.
57:14Oh, my God!
57:15God bless him!
57:16Oh, my God!
57:18I knew it!
57:19Chenzo!
57:21Well done!
57:21Was it her?
57:22Showtime!
57:24Mate, wow!
57:25Good to see you.
57:25Well done!
57:27Woo!
57:28Gav went in and he didn't even have an argument
57:31against me and Vincent.
57:32He kind of went in and then thought,
57:34oh, God, I shouldn't have brought these two in.
57:36Who do you think that should have took in?
57:38I'm not commenting.
57:40In the fight for Lord Sugar's quarter-million-pound investment,
57:4913 candidates remain.
57:52Next time...
57:54Beauty is a massive business.
57:57I can't promote this product.
57:58You know, I've got a girlfriend.
58:00LAUGHTER
58:00Make a pretty penny.
58:02Switch the machine on at first.
58:04What a wally.
58:05Can I come back to work?
58:07It's like a pet hamster, really, isn't it, a little bit?
58:09Or face ugly truths in the boardroom.
58:12It's so unfair, Zoe.
58:14No, it's not unfair, Susie.
58:15You've made your bed and you've got to lie in it, I'm afraid.
58:18This was a disastrous task.
58:21You're fired.
58:25So Gavin is taking that taxi all the way to BBC Two now
58:29for a grilling on The Apprentice.
58:30You're fired.
58:31While you can have your own say right now on Lord Sugar's decision,
58:34just go to the blog, bbc.co.uk slash apprentice.
58:38After the BBC News, make sure you stay put for not going out.
58:47You're fired.