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Transcript
00:00Around the world cruise ships are getting bigger, bolder and busier.
00:07These vast floating cities run 24 hours a day.
00:11We go back-to-back with cruises. We don't take a break at all.
00:15Carrying thousands of passengers and crew.
00:18That's a big job.
00:20And offering everything from fine dining.
00:22Taste explosion, I like that.
00:24To full-scale theatres.
00:27They're built for adventure and designed for luxury.
00:32You could get used to this. Cheers!
00:34This year, a world-leading cruise line is back sailing a full season from the UK for the first time in a decade.
00:42Meet the MS Neustadtendam.
00:45Weighing 100,000 tonnes with 12 passenger decks.
00:50Well ready for this.
00:5212 restaurants curated by world-renowned chefs.
00:55That's what I'm talking about.
00:56Ooh, it's a buzz.
00:57And a full program of entertainment.
00:59We are expected to do everything perfectly at all times.
01:02And excursions day and night.
01:05At the same time, her sister ship, the MS Rotterdam, is cruising through the Americas.
01:10Nearly 4,000 people on board.
01:13Cruise excited!
01:14A 760-seat theatre.
01:1610 minutes, mic check please. Mic checks, 10 minutes.
01:19And all the onboard amenities you'd expect for a perfect holiday at sea.
01:23Let's go.
01:24Oh, it's gorgeous.
01:25Lovely.
01:26Yes, let's go.
01:27Over the course of the cruising season, we'll be following both ships as they travel around the Americas,
01:33North Africa's, North Africa, and Europe.
01:39This time, the Rotterdam drops anchor in the Bahamas.
01:43Sand, sun, and sea.
01:45And the new Staten Dam docks in the idyllic island of Madeira.
01:50Just a lovely facial expression.
01:51Yeah!
01:52Dover, on the southeast coast of England, is famed for its dramatic chalk cliffs.
02:09But it's also home to one of the busiest cruise ports in the UK.
02:13And today's the first time in a decade that a ship from the Holland America Line will set sail for a full season from the UK.
02:22The ship is amongst the newest and plushest in the fleet.
02:27At 300 meters long, it has space to offer something for everyone, from seven entertainment venues to fitness and sport facilities.
02:35The swankiest in a range of suites comes with its own outdoor whirlpool.
02:40And culinary pleasures range from sweet treats to fine dining from around the world.
02:46In a typical fortnight, passengers get through 750 kilos of lobster.
02:59Working behind the scenes, a crew of almost a thousand.
03:02Oh, my gosh.
03:03Including the ship's British security officer, Rich Fontaine.
03:07I'm responsible on board for the security of the ship, guests, the crew.
03:20Any security-related duties that falls into my domain.
03:24It's a challenging role at times.
03:26Busy, long port days.
03:28Yeah, I've always got something on my plate, something to do.
03:31I don't get bored.
03:33During the course of one year, Rich is responsible for around 60,000 passengers, keeping a hawkish eye out for seemingly innocent luggage that could spell danger.
03:44This is all confiscated items, things that are prohibited.
03:49Mainly electrical items, steamers, kettles, this kind of stuff.
03:53We'd rather take it than have to go into their cabin and take it once the fire has started.
03:59Born in Jersey, Rich has worked at sea for 40 years, with no plans to jump ship until he retires.
04:06I joined my first ship when I was 17 years of age.
04:11Well, I started off as a deck boy, worked through a few different positions, and ended up here.
04:17Things were a lot different in the security world then.
04:20There was no supervisors, no guards.
04:23We didn't have x-ray machines or anything like that, so it was a one-man show.
04:28Now running a team of 13, Rich keeps a close eye on the progress of boarding the passengers.
04:34Nearly 3,000 are booked in for the two-week cruise.
04:38This is exciting, isn't it?
04:39Oh, absolutely.
04:41Among them are Claire and Graham from Nottingham.
04:44So we need to go to deck seven.
04:48They've been on 15 cruises, and this time they've pushed the boat out,
04:52booking one of the smartest suites that comes with a personal concierge service.
04:57There we go, off you go.
04:58Thank you very much.
05:00Their luxurious cabin boasts a spacious sitting area, private veranda, and a variety of other perks.
05:09Go to the beach with pool towels.
05:11Take me to the beach for free.
05:13I bet you can't take it home for free.
05:17I'm just going to have a sit down, Graham. I'm shattered.
05:19Right, go on then.
05:21We're here on this cruise because we will be celebrating 40 years of marriage.
05:26Since their first cruise in 1989, Graham and Claire have moved up in the world.
05:31We do like our luxuries now. We've worked hard all our lives.
05:35We started off our first cruise, we had bunk beds in a tiny little cabin without an outside window.
05:43I broke the top bunk, it collapsed.
05:45And to grab...
05:46No comment.
05:47And gradually over the years, fortunately, we've been able to work our way up and we absolutely love it.
05:54It just works for us.
05:57Luxury touches in Claire and Graham's suite also include fresh flowers.
06:01They're the handiwork of the ship's floral designer, Noven Cardano, from the Philippines.
06:07Working as a florist on board, it's a really big job because I am the only florist. It's only me.
06:15Sometimes I don't sleep. I'm just kidding.
06:19Noven takes delivery of two pallets of flowers with around 40 species for each two-week voyage.
06:24First day of the cruise, I will receive the fresh flowers.
06:28So right from the loading, I have to clean them, check them if it's on the good condition of flowers.
06:36Yeah, I think it's all done now. So it's good and ready for delivery.
06:41Guests can order flowers, or they may be complimentary with the suite.
06:45One of which, Noven especially enjoys visiting.
06:48Flower delivery!
06:49The most and my favorite suite is the penthouse.
06:53And it's a luxurious room that you wanted to stay in.
06:58They have all the amenities.
07:00So welcome to the penthouse.
07:03It's really nice.
07:05The ship has just one pinnacle suite.
07:08Nearly a thousand square feet of indulgence starts with mimosas at breakfast
07:12and runs through to the veranda whirlpool.
07:15Who doesn't love a jacuzzis while you're staying on your room, right?
07:19Can you imagine having a jacuzzi here while seeing the view?
07:23And take note, only florists can come inside here aside from the steward.
07:28So I'm lucky.
07:30Nearly 5,000 miles away across the Atlantic is Fort Lauderdale, Florida,
07:48dubbed the Venice of America for its many waterways.
07:51It's also where four million passengers a year set sail on the journey of a lifetime.
08:00At Terminal 18, the nearly thousand strong crew of the Holland America Line's newest super vessel,
08:05the MS Rotterdam, are working hard to prepare for the arrival of well over two and a half thousand new passengers.
08:12Jericho, what's on that side? Technical?
08:15There's less than two hours between the last passengers from the previous cruise disembarking and the new ones joining.
08:22The pressure is on for assistant hotel general manager Chris Koenstra's team.
08:27We have 1,340 gas cabins.
08:30They will start one by one stripping the cabins, cleaning them and then making up again.
08:35Yeah, that's a hell of a job. That's a big job.
08:39If we can leave in time, then it's always a mission accomplished.
08:43It's not just the cabins.
08:45The laundry is working at full pelt to process some 6,000 towels and all the bed linen.
08:51And down on the dockside, there's around 750 tons of food, drink and other essential supplies to load.
08:59But with the final pillows plumped, the frenetic activity draws to a close and the passengers can board.
09:10Good afternoon, ma'am. How are you? Welcome on board. You know where to go?
09:18The passengers will be cruising on this award-winning vessel, launched in 2022 as the flagship of the fleet.
09:25Amenities include a large auditorium, two pools and four specialty restaurants, aiming to cater to discerning passengers.
09:38Ultimately responsible for an all-round premium experience on the upcoming Caribbean cruise is Captain Eric Barhorst.
09:45He's in charge of almost 100,000 gross tons of ship that can cut through the waves at a top speed of around 25 miles an hour.
09:55We've been at sea now 25 years. We have a lot of repeat passengers. Some of them have sailed 40 years or longer.
10:03I'm a rookie.
10:07The center of the bridge is what we call the cockpit. So the ship is 300 meters long, but we can control it with a tiny little joystick like that.
10:15Which is quite amazing when you think about it.
10:20So I grew up in the southwest of the Netherlands on the coast. I spent a lot of time in and around the water.
10:25And from about 10 or 12 years old, I figured when I grow up, that's what I want to do. Drive one of those big boats that I saw passing.
10:33Eric's career has taken him around the world, but his heart belongs in Britain.
10:39My wife, Farah, is English. We live in Oxfordshire with our two cats, Alfie and Noodles.
10:45Of course, I am away for longer periods of time on board the ship. But to be away at sea and see the ocean, you do realize that you're privileged.
10:56Life as a captain has Eric notching up nearly 56,000 miles a year at sea. Much of it from the nerve center that's the bridge.
11:04This is the bridge wing. This is where we maneuver the ship from. We again have all the engine controls right here for the main propellers and the bouchers.
11:15The other cool thing is that we have this glass floor plate that shows us how far away we are when we move the ship away from the dock.
11:23It's not long now until the ship sets sail on its 12-day cruise of the Caribbean, stopping off at destinations like the Bahamas, Aruba, Colombia, Costa Rica and Jamaica.
11:41But the highlight of the trip for many is the Panama Canal, where the ship will traverse three of the locks that connect the Caribbean Sea to the Pacific.
11:53On the bridge, Captain Eric needs to ready his team for navigation out of the bustling port.
11:59It requires a maximum staffing level, known as Red Manning, including four officers and two lookouts.
12:06Bridge team functions for this afternoon. I will be the navigator for the departure and docking maneuver.
12:12I think the great part about being the captain of the ship is that it involves a lot of different things.
12:17Working with a thousand crew members from 45 different nationalities.
12:21We want to be about 5-0 meters so that we have enough room for the stern later to swing into the channel.
12:29I always say the captain's job is the easiest job on board as long as I have a good team.
12:34I just need to walk around and take the credit and wave and smile.
12:38Welcome aboard. Guest service is on deck number three, one deck up.
12:47As the newly boarded passengers settle into their cabins...
12:51Ooh.
12:53Oh, it's big. Nice.
12:54Yeah, there's plenty of room.
12:59The navigation team sets to work for departure.
13:02Starvers side still clear. Final check, ready in the centre.
13:06The atmosphere on the bridge during departure, in a moment it might feel stressful.
13:12Yes, it's the bridge. Can you confirm ECR is still committed for departure?
13:18They are committed for departure, yes.
13:20Fort Lauderdale is a very busy port. Lots of cruise ships. It's not a whole lot of room.
13:26Good enough. Stop maneuvering.
13:28Copy, lower.
13:30Under way.
13:31The ship's engines deliver nearly 70,000 horsepower, about 600 times as much as a family saloon.
13:40But in tight spaces, the crew use only a fraction of that.
13:44Just as important are thrusters, propellers which assist sideways movements.
13:5030 RPMs easing on the boat.
13:56You have to make certain decisions under time pressure.
13:58I always try and remain calm.
14:04While the bridge officers must retain a laser focus.
14:08Who is ready for a good cruise?
14:13The passengers can immediately kick back at the sail away party.
14:19It's all about making new friends and having fun.
14:22Zero nine, slowly closing.
14:23Both boats ahead at 30 RPMs.
14:27Zero nine, slowly closing.
14:29Both boats ahead at 30 RPMs.
14:33As we are sailing out of Fort Lauderdale on the bridge, of course the guests are enjoying our sail away party.
14:48So it will probably be a little bit more festive atmosphere than on the bridge.
14:53Although we do sound the horn when we sail out to add to the festivities.
14:57Next in store for the passengers, an exclusive private island beach paradise.
15:07The distance to our first port, Hofmoenki, in the Bahamas is 270 nautical miles for an arrival of 9 AM tomorrow morning.
15:16In Dover, the cruise line is embarking on its first full season of departures from the UK in a decade.
15:31To celebrate, each sailing will fly the flag for British cuisine in the ship's main buffet.
15:37This is the jam roly-poly, right?
15:42Okay.
15:43Where's the rice pudding?
15:45Responsible for making it all happen.
15:48Some garnish on the greens.
15:51Yes, yes, yes, please.
15:53Executive chef Juniel Marcelo from the Philippines.
15:56Executive chef is fully in charge for the whole ship and also planning all the events coming on the upcoming ports.
16:04And I'm handling about 200 cooks.
16:08We bought a lot of local items that we're going to present on the Ludo Buffet.
16:13We call this on the British team dinner.
16:15The feast is the first of nearly 300,000 meals and snacks that will be served during the cruise.
16:22Amongst the treats, over 300 Bakewell tarts and mini Victoria sponges and 90 trifles.
16:28And there's more.
16:30So as you can see here, we have some, uh, this savory, savory egg.
16:35Uh, the scotch eggs, actually.
16:38We planned for almost a month what are the things that we're gonna serve in Dover.
16:44So local cheese, local meats, local pies, especially local fresh fish.
16:50Amongst the international mix of passengers sampling the British dishes, Michelle and Kim from Florida.
17:00So what'd you think about the food?
17:031010 would recommend.
17:05I mean, I love, I mean, you know how much I love chicken.
17:08You have a whole mash up there of food.
17:12More accustomed to all things British.
17:15Look at that view. It's gorgeous, isn't it?
17:17Yeah.
17:18Sam and Barry from Lincoln.
17:20They've seen amazing views in many different countries.
17:23How many cruises have we been on?
17:26It's about 10 or 11, I think.
17:27We've done river cruises.
17:29We've done two half-worlds.
17:31Um, we've done the, uh, Baltic Sea.
17:33The Caribbean.
17:34The Caribbean.
17:35Yeah, keep counting.
17:36We've done everywhere.
17:38Yeah.
17:39Right.
17:40I am getting cold, so I think it'd be a good idea now if we go down and find our cabin.
17:45Golly good idea. Right, let's go.
17:46If we can.
17:48Come on in.
17:50There's a good chance of warmer weather ahead.
17:53As the 14-day voyage travels Europe and North Africa, stopping at ports of call including Madeira, Portugal and Morocco.
18:02It's a route that should provide good experience for deck cadet Wouter Versteeg.
18:08I'm 23 years old.
18:09I'm on my last contract as a cadet, so I'm about to finish college, so I've done four years of school.
18:16And, uh, yeah, I'm happy, uh, to look forward to the future, uh, when I start earning some money.
18:23As a cadet, you're still in training to become a licensed third officer.
18:28So what I do normally in my day is I'm on the bridge with the officers and seeing how they navigate the ship and how they maneuver the ship.
18:34As well as gaining hands-on experience, Wouter's also juggling homework.
18:39I'm still in school, so part of that will have to write a thesis.
18:44And it takes a lot of time, a lot of effort.
18:47So I'm trying to work hard on it.
18:50I'd say every day is a school day here on board.
18:52It's very intense.
18:53Uh, I mean, uh, they expect a lot of me to become a fully licensed officer.
18:57It can be a bit tricky to be at the lowest rank.
19:00You're the stupidest guy in the room, right?
19:02But you feel like a young gun, right?
19:03You think you can prove yourself to the world.
19:06And you come here, and then you try to show yourself off a bit, and then you really learn, no, you don't really know that much.
19:12You know?
19:13So that could be a rough place, uh, some days, because you want to try your best, you really work hard, and then there's always something you don't know that you should know.
19:22With four decades at sea behind him, there's not much Rich the security officer doesn't know about.
19:29Okay? All good?
19:32Bridge, gangway.
19:34Now all the passengers have boarded, it's just a matter of reporting in.
19:38Gangway, go in.
19:40Green on the door, thank you.
19:41And the ship can set sail.
19:44One of the more fun parts to sail out is Dover, because it's a very challenging port.
19:49We have a lot of tide, so that creates current.
19:52So that's pushing the ship significantly to one side.
19:58So the ship starts turning, and you have to correct it.
20:03To see the crew work on that, that's, yeah, really impressive.
20:12With the ship safely steered out of port, it's time to say goodbye to the Union Jack.
20:19So the British lake is now coming down.
20:22We'll take it down because we sail out of the British waters.
20:25Uh, but yeah, it's time to move on.
20:27Cruise goes on.
20:29Time to go to our next port of call.
20:30I've not sailed out of Dover for, uh, a good few years.
20:41So it's, uh, it's nice to be there.
20:43I mean, yeah, the White Cliffs and all that, yeah.
20:47I mean, I'm British.
20:48Who wouldn't love seeing the White Cliffs of Dover?
20:51They look fabulous.
20:53They're quite stunning, aren't they, really?
20:55Absolutely.
20:56And unique.
20:58You never know where you are when you see them.
21:04Cheers.
21:05Bye-bye, England.
21:06Half monkey, half monkey, Rotterdam, Rotterdam, 7-4.
21:25Since leaving Fort Lauderdale, the flagship of the fleet has sailed through calm waters.
21:30But below deck, it's a hive of activity.
21:34You guys know which side already?
21:36Port side.
21:37Port side?
21:39The crew's making preparations to give nearly 2,000 passengers a truly memorable day ashore at the first port of call.
21:47We're about an hour away from the island, just checking that the weather conditions are fine for this morning and that everything is in place for our arrival, please.
21:55The 12-day voyage around the Caribbean has reached the Bahamas, a chain of over 700 low-lying islands with one just 50 miles from the Florida coast.
22:06They were largely created by the disintegration of coral reefs, but major areas of reef remain, and they're a popular attraction.
22:15Just as appealing is a climate with overwhelmingly sunny days and average temperatures between 20 and 29 degrees centigrade.
22:24Good morning to you again, Captain Eric. It's going to be a beautiful day at Half Moon Cay. It's flat calm in the bay.
22:30The ship will anchor at the exclusive private island of Half Moon Cay, the name echoing its distinctively shaped white sand bay.
22:39Previously known as Little San Salvador, it was renamed after Holland America Line bought it in 1996.
22:46OK, right, that sounds great. The tenders and the half moon clipper on arrival.
22:53The visit here is a nautical and logistical challenge for Captain Eric and his crew.
22:58There is no dock, so we'll be actually planning to drop one of our anchors to keep the ship in position in the bay.
23:07And that means that there is no gangway today, so we have to ferry everyone from the ship to the shore and back.
23:12So up here, obviously, it's quite calm, but downstairs on A-deck, they are making all the preparations for today.
23:21While passengers enjoy a leisurely breakfast and the prospect of a tropical idyll,
23:26they are making all the time.
23:28Assistant hotel general manager Chris Koenstler is supervising the movement of nearly one and a half tons of food needed for their big day out.
23:37Pretty much anything on the island which is consumed by our guests and our crew is being brought from the ship with us.
23:43So all the food, all the drinks, they're preparing all the trolleys right here with all the food and beverages.
23:48But yeah, now it's calm before the storm.
23:56There's already a storm of activity on the island overseen by the Keys manager Ryan Knowles.
24:04I'm from Nassau, Bahamas.
24:07So I am a full-blown Bahamian, 90 miles away from here at Half Moon Cay.
24:13But yes, Nassau, Bahamas is where I'm from and Half Moon Cay is where I live.
24:19Well, the day starts off at 5 o'clock in the morning.
24:22I get a call from the captain stating their ETA.
24:26Once we have that initial conversation, that's when the island really starts kicking off.
24:31We have the landscaping team out blowing all the leaves and making sure that the island is pristine.
24:38We have our maintenance department on the beach raking the beach because we want to make it look like when the ship comes here,
24:44it's been the first time the guests or anyone has ever been there.
24:51We have over 265 ships that come a year.
24:54We just got another 70.
24:56So if you put that math together, we're going to have a ship here every day of the year.
25:01It's a lot, but we're used to it. We got it.
25:04As the island has no dock, it relies on a boat known as a clipper to transfer all the stock for the bars and a barbecue.
25:15These are the guys that will be pushing on the trolleys onto the platform and then the crane will hoist them onto the clipper.
25:24The clipper was purpose built for serving the island with a high capacity crane to help shift the huge loads from ship to shore.
25:33Jericho, how many trolleys we have? 15? 15 trolleys. How long does it take? 20 minutes. 20 minutes?
25:48While the provisions are being loaded, the first of two passenger ferries, known as tenders, has arrived from the island.
25:55The weather forecast currently fair skies with a high today of 89 degrees Fahrenheit.
25:59Throughout the day, the tenders will shuttle over to the quayside 15 to 20 times.
26:05It's part of a well-rehearsed maneuver to get all the passengers as quickly as possible to their taste of island life.
26:13Triple S is what we go by down here. Sand, sun, and sea.
26:20We want everyone to have unforgettable memories when they come to visit us.
26:30At Half Moon Cay in the Bahamas, the arrival of nearly 2,000 visitors from the ship on the Caribbean route is swelling the island's population of 65 by 2,800%.
26:43Yeah, I just want to get confirmation that we're up and running for the new bar.
26:48But for now, manager Ryan is focused on the clipper, which is docked with the day's supplies.
26:53And I'll tell permit if we should be ready to go.
26:56Excellent. I'll come down and check in a couple of minutes. Thank you.
26:58There's barely two hours to get all the food and drink unloaded and set up for a giant barbecue to feed everyone on the island.
27:09Tavares, we go into the food pavilion, all right?
27:13So we're heading to the food pavilion so that we can start prepping so that we can have the island barbecue up and ready to serve all our guests.
27:26Well, they've already started arriving at the island already, but I think we're going to have lunch starting at 11 o'clock today.
27:31So they'll be chomping at the bits ready at 10.59, guaranteed.
27:38To assist with this Herculean task, 118 staff from the ship are working on the island for the day, alongside the Bahamas-based team.
27:47Lena, are we good to go?
27:48Good to go, good to go.
27:50Claude, are we good to go? Yes, sir.
27:51All right, well, let's get the day started.
27:56We work in conjunction with the ship, so they will serve the guests, whereas my team makes sure that they're ready to go.
28:01Make sure the bimmeries are working, make sure the grills are working, make sure there's enough gas.
28:05So we kind of work together to make sure that the amenities are good and the crew make sure to feed the guests.
28:15While the hospitality team toiled to get a barbecue set up, the tenders are still busily ferrying day-trippers ready for their day of lounging in the sun, sea and sand.
28:28Hey, how's it going?
28:30Car now?
28:32Amongst over 90,000 passengers from around the world who travel on the ship each year are Thomas and Shauna from Kentucky in the U.S.
28:39Thank you!
28:41They're on the cruise to celebrate, and they've brought their son Michael along for the ride.
28:46I can't believe you're crashing our 20th anniversary trip.
28:51Well, you were the one that wanted me to come.
28:53I just, I would have been sad without you. It's just such a great experience.
28:58They've opted for an adventurous way to enjoy what the island has to offer.
29:01Horseback riding, maybe the barbecue on the beach.
29:06Uh-huh. And then when we go horseback riding, they're going to go swimming.
29:10Like the horses are going to swim.
29:12Yeah, that's what I'm looking forward to the most. That one's going to be super cool.
29:15I've heard it feels amazing, just feeling how to float underneath you.
29:20Right, right.
29:21So, yeah.
29:23Look at the change in the water, how it goes from the deep blue to the turquoise.
29:28It's absolutely gorgeous.
29:30Oh, it's going to be fun.
29:43On the opposite side of the Atlantic Ocean, the white cliffs of Dover have long since disappeared from view.
29:50The wind has dropped, and cruise veterans Pam and Barry from Lincoln are planning some fun.
29:56We've been doing all these cruises, but how are we affording them, darling?
29:59Well, we're skiing, aren't we?
30:01Spending our kids' inheritance.
30:02Ah, yes.
30:03Yes.
30:04I mean, they've all said, you know, it's your money, mum and dad, you go and spend it.
30:08Yeah, too, right.
30:09We're all set up, so...
30:11Got their permission, we will do it.
30:15Today, the ship's docked, and they're off on an excursion which involves sliding downhill very fast, but without the snow.
30:23Let's get on this coach and head for the sleigh ride.
30:26Yep.
30:27There we go.
30:28Around 600 miles from mainland Portugal lies Madeira, the main island of the Portuguese archipelago, and home to around a quarter of a million people.
30:40Last year, Madeira attracted 2.2 million tourists, drawn by its subtropical climate and stunning natural beauty.
30:48From towering sea cliffs and lush green valleys to picturesque coastal villages.
30:53The most novel way to take in the island scenery is on a traditional mode of transport known as a carros de cesto, or basket sledges.
31:12A low way up here.
31:13Made from wicker, and mounted on wooden runners, they originated in the early 19th century as a quick way to travel from the hilltop village of Mont, to the island's capital, Funchal.
31:25But nowadays, they're purely for fun.
31:27But nowadays, they're purely for fun.
31:28500 meters up, ready for the sleigh ride.
31:32Which is two kilometers long.
31:33Two kilometers?
31:34Yeah.
31:35Yeah.
31:36And it goes fast.
31:38Travelling at speeds of up to 24 miles per hour, they're steered down the steep and windy roads by two highly trained men called Carrieros.
31:50They haven't got any brakes, so they use their shoes to brake.
31:55Wow.
31:56I hope they know what they're doing.
31:58Yeah.
31:59Relying entirely on their rubber-soled boots to bring them to a stop is a skill that's been passed down the generations.
32:06Hello.
32:07Oh, there they are.
32:08Mind out the way.
32:09Oh, there they go.
32:10Coming through.
32:11Oh, there's loads of them.
32:12There's a busload just been brought up.
32:13Good boys.
32:14We're getting left behind.
32:15Follow those men in their white trousers.
32:30We've heard it's interesting, we've heard it's exhilarating.
32:33Just hope those shoes work as brakes.
32:36Oh, dear, there's a queue.
32:39There's a queue.
32:40Oh, well, we're English.
32:41We're used to queuing.
32:42It's going to take a bit of time, this, I think.
32:52Back at Half Moon Cay in the Bahamas...
32:57Sean and Thomas, plus son Michael, have made it ashore.
33:01You want to take a group picture of y'all?
33:04Yeah, that one, we would.
33:05...and are making friends from across the pond.
33:08One, two, three.
33:09Yay!
33:10Six on the beach!
33:11Yay!
33:12Is that kind of a party?
33:13Hang on.
33:14We've only got Steve.
33:15Leaving Steve to his fate, the family have their own plans for an activity.
33:24A vital component of any cruise is the range of excursions on offer at each port of call.
33:30And here they range from cycling to jet skis and snorkelling.
33:34But the Stentons have opted to experience Half Moon Cay on four legs.
33:40It's a two-port show.
33:42We do the land part first, we get back, we get changed,
33:44and then we go in the ocean first, swim with the horses.
33:46Before we go, any questions?
33:48No.
33:49You sure?
33:50Yeah.
33:51I love you guys.
33:52Let's have fun, okay?
33:53All right.
33:55Orlando Grant is the guide for the one-hour beach and sea swimming riding adventure.
34:00He's also one of the 65 resident staff who don't need to commute by clipper from the larger
34:06island nearby.
34:07So you live here year-round?
34:09Yes, ma'am.
34:10Oh, that's beautiful.
34:12I tell you, it's paradise.
34:13Yeah.
34:14Shawna is first to be introduced to her trusty steed, whose name bodes well.
34:19First class.
34:22Okay.
34:25Come on, first class.
34:29And what's this horse's name?
34:32This horse's name is Deja Vu.
34:34What's up, Deja Vu?
34:36What's your horse's name, Michael?
34:37Champagne.
34:38Champagne.
34:39That should be my horse.
34:42Our number one tour is horseback riding.
34:46Oh, mine wants to race you.
34:48Yeah, I know.
34:49Apparently mine's ready for the Kentucky Derby.
34:52So originally this started 20 years ago.
34:56We just had our anniversary for the horses being here.
34:59We have acres and acres of land for their feeding.
35:03These horses, we make a joke here on the island, they live better than the staff.
35:09My horse.
35:11Yeah, the big belly can be here, you're not looking, you're not working too well.
35:17Here, horses have big bellies.
35:19That means they are very healthy.
35:21Over at the food pavilion, it's all about filling bellies too.
35:26The ship's executive chef, Stanley D'Souza, is supervising the barbecue.
35:31Anybody's checking on the line there?
35:33Refills?
35:34Refills?
35:35Yeah.
35:36Okay.
35:37And he has his plate full today.
35:40I oversee all the production that is happening up in the barbecue island here.
35:44Like, we do the barbecue, we have a live fire, live flames, you know, on board.
35:49We don't have it because of the safety reason we cannot have the live fire over there.
35:53So this is the feel what we give to the guests here.
35:56And as the barbecues are one off on the cruise, they grill like there's no tomorrow.
36:02For a day like this, we bring around 1,800 burgers.
36:06Yes, 600 plus hot dogs.
36:10150 kilo plus chicken.
36:12Around 80 kilo of each fruit that we bring, plus the chopped fruits, plus the salads.
36:17You know, potato, around 120 kilo for the potato salads.
36:23Not everyone is tucking in on the island.
36:29Captain Eric has ultimate responsibility for over 360 million pounds worth of premium cruise ship.
36:36And he takes it very seriously.
36:39I have definitely been on Half Moon Cay many times.
36:42I've been here for the last 25 years or so during my career.
36:48But since I've been a captain, I have not actually stepped foot on the island.
36:53Typically, when the ship is in port, either the staff captain or myself have to be on the ship.
37:00And when we're at anchor, I normally prefer to stay on board just in case anything happens when the wind changes or the weather changes.
37:08So that I'm nearby the bridge in case they need me if we need to pick up the anchor or do anything.
37:14I'd hate to see the ship sail away without me when I'm on the beach.
37:18In Madeira, the waiting is almost over for Pam and Barry, but they've been queuing for their high-speed basket sleigh ride just long enough for nerves to kick in.
37:36I don't know how many people break their legs every year because they're doing all this, aren't they?
37:41You've seen the videos.
37:42What about us? Yeah, but I don't want to break my legs.
37:43No, no, I'm talking about the drivers or the brake members, they might be.
37:48Yeah, with their shoes, and those shoes look well worn.
37:51Yeah.
37:52Well, they've got better rubber than they've got on my shoes.
37:55Got half a tyre on there, haven't they?
37:57Yeah.
37:58Oh, we're moving, we're getting there.
37:59Hey, I don't think it's going to be too long now.
38:01No, no, it shouldn't be too long now.
38:03After patiently waiting, these skiers can hit the slopes.
38:08Right, here we go.
38:10Here we go.
38:11Careful.
38:12OK, let's go.
38:13Are we nearly there?
38:14Told you shouldn't have eaten so much on the coast.
38:17Well, this is going to be a wonderful ride down.
38:19Fast, I hope.
38:24There we go, whoa!
38:26Hey, whoa, there you go.
38:31Hello.
38:32Hey, we're going to go round a corner now.
38:36Oh, look at that big tip there.
38:37Whoa!
38:38Whoa!
38:39Whoa!
38:40That's a lovely facial expression.
38:42Yeah!
38:43Hey!
38:44Hey!
38:45Hey!
38:46Hey!
38:47Hey!
38:48Hey!
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38:50Hey!
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39:40Hey!
39:42Hey!
39:44Oh, that was brilliant!
39:45Superb!
39:46Oh!
39:47Ah!
39:48Ah!
39:49Oh, that was brilliant!
39:50Ah, they were steering them sideways half the time, weren't they?
39:52Yeah, but I think they did that on purpose, you know.
39:53Because peoples are going as they are going around the corner.
39:56the corner and there's this traffic comes up and down that road at the same time
40:01i think now after that i think back to the ship and a nice gin stiff
40:06gin and tonic justin and stin and johnny yes that i would look forward to that come on then let's get
40:13out over in the caribbean anticipation is building for captain eric he works three months on three
40:27months off and now it's just 10 days until he heads home to the uk when you're away for three months
40:34at the time there are things that you miss normal things really like cooking being able to go to the
40:40shops you're away for birthdays for celebrations for weddings of your friends those can be difficult
40:47moments where it is extra important to keep in contact with with family and friends
40:52snatching moments with friends family and his wife farrah has become easier than it used to be
40:58thanks to the internet hey good morning morning how are you i'm good how are you not bad thank you
41:05darling just um about to start my day and the cats yeah they're wonderful that they were just here
41:14but they weren't interested in saying hi to me they're looking forward to seeing you i know that
41:20send me a message later when you have time and have a good day talk to you later
41:25when i call back home it's a bit of a double feeling and on the one hand it feels you more makes you feel
41:36more connected to home it makes you feel closer on the other hand it also makes you realize
41:43that that you're on different sides of the world and so and that if something happens if something comes
41:49up that you can't really do anything physically so sometimes that that's the hard part of being away
41:55of course i have one more cruise left on the ship and then i go home at the end of the next cruise so in
42:02about 10 days from now i'll be back home for a couple of months which i'm looking forward to
42:08spending some time with the cats and with farrah
42:10back on half moon key shauna thomas and michael are preparing for the second half of their seaside
42:22riding adventure safely away from the main swimming beach they're taking their horses for a dip
42:31they're fitted with cushioned saddles resistant to salt water and the humans are fitted with buoyancy aids
42:40ready ready ready yep show time buddy
42:52let's go hey let's get in the water
43:01all right
43:04slow down
43:05let's go
43:19when the horse is allowed to move freely swimming can be a good aerobic workout and mentally stimulating too
43:26the exercise is putting an extra spring into first class's step
43:54leaving her rider shauna barely clinging on
44:14it was amazing yeah oh yeah this is a great start to our 20th anniversary and we
44:20have him here with us to celebrate yep
44:26that was awesome that was amazing yeah i'm very glad that i managed to squeeze in with these two
44:32crews he knows he knows how to guilt us right
44:42okay let's go come on come on this way
44:45although nearly 2 000 passengers are enjoying the private island captain eric's thoughts must now turn
44:56to getting them all back on the ship so we're about uh an hour and a half from departure and we
45:02obviously need to get everyone back we need to get all the supplies back from the island that we
45:06offloaded we offloaded this morning uh we need to retrieve the anchor that we dropped and then
45:11we'll get on the way to our next port
45:14yeah just letting you know that the trolleys are now coming down to the clipper
45:18always are now coming down to the clipper getting everything and everyone back to the ship
45:23means island manager ryan and his colleagues are still hard at work
45:27i already spoke to the captain i let him know that you guys are going to be alongside so everything's
45:32looking good i'll keep it in contact with you let you know when we're loaded up and ready to go all
45:36right thanks all right thank you while the loading of goods is in progress some of the passengers are
45:42eking out their last minutes in the sun but soon the island will be back down to its 65 residents
45:49and the ship will set sail for its next dream destination
45:57next time hello it's very slimy passengers get up close and personal in colombia
46:04organized chaos and there's party planning on a giant scale in europe this is the biggest party of the
46:12cruise guys orange party tonight and super cruising continues next thursday at eight
46:22at 89 years young a cruise loving crooner gives love another go tomorrow a new series of first date
46:28starts at 10 here on channel 4. next tonight everything comes to a head literally it's taskmaster the final
46:42day
46:51is
46:55really
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