Supercruising Life at Sea (2025) Season 1 Episode 2

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Transcript

00:00Around the world, cruise ships are getting bigger, bolder

00:05Cheers, bye bye England

00:06and busier. These vast floating cities run 24 hours a day

00:11We go back to back with cruises. We don't take a break at all

00:15Carrying thousands of passengers and crew

00:18That's a big job

00:19Wow

00:20and offering everything from fine dining

00:22Teast explosion, I like that

00:24to full-scale theatres

00:27They're built for adventure and designed for luxury

00:31I could get used to this

00:33Cheers

00:34This year, a world-leading cruise line is back sailing a full season from the UK

00:39for the first time in a decade

00:42Meet the MS Neustadtendam

00:45Weighing 100,000 tonnes

00:48with 12 passenger decks

00:50Well ready for this

00:5112 restaurants curated by world-renowned chefs

00:54That's what I'm talking about

00:56Ooh, it's a buzz

00:57And a full program of entertainment

00:59We are expected to do everything perfectly at all times

01:02And excursions day and night

01:05At the same time, her sister ship, the MS Rotterdam

01:08is cruising through the Americas

01:10Nearly 4,000 people on board

01:13Who's excited?

01:14A 760-seat theatre

01:1610 minutes, mic check please, mic checks, 10 minutes

01:19And all the onboard amenities you'd expect for a perfect holiday at sea

01:23Let's go

01:24Oh, it's gorgeous

01:25Lovely

01:26Yes, let's go

01:27Over the course of the cruising season

01:29We'll be following both ships

01:31As they travel around the Americas

01:33North Africa

01:35And Europe

01:37This time, the Rotterdam cruises into Columbia

01:42For an excursion with a difference

01:45Organised chaos

01:47And in Europe

01:50Crew on the new Stattendam

01:52Celebrate Dutch style

01:53With the biggest party the ship has ever planned

01:56Help me welcome your food and beverage team

02:18Passengers on the cruise voyaging around the Caribbean

02:21Are settling in well to luxury life

02:26Sailing on a deluxe voyage across shimmering seas

02:30The Super Cruiser is on a 14-day tour

02:33Docking in destinations including the Bahamas, Jamaica and Columbia

02:38For many, getting to visit multiple locations is the highlight of cruising

02:44From Jamaica

02:46Wow

02:47To the Bahamas

02:48Let's go!

02:49Costa Rica

02:50To Grand Cayman

02:52Passengers get a taste of paradise at every stop

02:56Today, the ship is docked in the Colombian city of Cartagena

03:02And amongst the 1,300 passengers eager to explore

03:05Are Midlands couple Melanie and Neville

03:08Who've booked a day with a difference

03:10Another difference

03:11So these all must be going on other excursions

03:14Yeah

03:15It's our second cruise

03:17When we realised all the places we were going

03:19We thought, oh yeah

03:20This is what we wanted to come this time

03:23And this is our tenth year together

03:25So we got together

03:26Kind of an anniversary as well

03:28They may have been together a decade

03:31But things are about to heat up for these two

03:35We're up to the volcano

03:37For a mud bath

03:38I'm looking forward to

03:39But a bit apprehensive at the same time

03:42It's just the volcano bit

03:43Yeah

03:44It makes you a bit nervous

03:47Passengers pass through an identity system

03:49Every time they get off and on the ship

03:53It ensures everyone's returned before it sets sail again

03:56But first there's the small matter of identifying the correct tour bus

04:01Out of over 20 heading off on different excursions

04:06Look for the bus

04:08It's something with volcano

04:10Yeah, she did say all the way down the bottom

04:13How did she?

04:14What?

04:17Thank you

04:18They went to the mud volcano

04:26Located on the country's northern coast

04:29Cartagena is one of South America's oldest colonial cities

04:33And a gateway to this nation of 50 million people

04:38At more than four and a half times the size of the UK

04:41Columbia has Caribbean and Pacific coastlines

04:45And terrain that ranges from the Andes mountains

04:48To volcanoes and tropical forests

04:51But today the passengers will be experiencing something totally different

05:03El Totumo isn't a volcano in the ordinary sense

05:06And locals have spotted an opportunity for tourism

05:11Instead of molten hot lava

05:13However, this volcano bubbles with a muddy mixture of water, sediment and methane gases

05:19That's believed to be infused with mineral-rich properties

05:26I've got bikini on under here

05:28Shall we take our clothes off and leave them here?

05:30Erm, I believe so

05:32Yeah?

05:33Yeah, that's what they said

05:34It's all safe

05:35Yeah

05:36Cues of daring visitors line up to dunk themselves in the warm mud bath

05:43Tradition has it the volcano was a problem for local people

05:47So a priest poured holy water onto the lava

05:51Turning it into mud

05:52Said to have cleansing and rejuvenating effects

05:55Well, I feel alright

05:58Yeah, well, I feel alright

06:02I've only been a man on the ground

06:04I've been a man on the ground

06:05I've been a man on the ground

06:06You've got to dive in

06:07Head first

06:08Head first

06:09You have?

06:10Yes

06:11Yeah

06:13Last

06:16Across the ocean, over 5,000 miles away

06:22is another super vessel in the Holland America Flute.

06:26Voyaging across North Africa and Europe,

06:29this vast cruise ship is docking in destinations

06:32including Tenerife, Lanzarote, and the Netherlands.

06:37Today, the ship is on its way into Rotterdam,

06:40where passengers are excited to head off

06:43on excursions with a Dutch flavor.

06:45Thank you so much.

06:46My name is Licia, and I am the Assistant Shore Excursion Manager.

06:52During the two-week cruise, South African Licia Tonga

06:57will be helping to sell and manage

06:58nearly 100 different excursion options.

07:02My job is extremely busy.

07:06We're actually selling them an experience

07:08of what possibilities of excursions to do ashore.

07:13We sell them a dream, just joking.

07:17Perched on the edge of the city,

07:18Rotterdam Port is an easy stepping stone

07:21to fulfilling those dreams.

07:24But before people can disembark,

07:26British Security Officer Rich Fontaine

07:28has to coordinate a safe docking into the port.

07:32I was just about to call you.

07:34Yeah, closed deck one,

07:35and we use our gangway on our deck.

07:37When the captain's docking the ship,

07:40he obviously needs a bit of help

07:42where he's going to stop.

07:44So he has myself, who I'm concerned for the gangway,

07:47where the gangway needs to be.

07:49We're just opening up the doors here

07:51and the rival runner, Dan.

07:54We're going backwards.

07:56Did you notice?

07:57Well, astern, we should say.

07:59We're going astern at the moment

08:00and approaching the dock.

08:03Once we've opened up the side door,

08:06it can be a dangerous area to be.

08:08You have to keep your wits about you,

08:11concentrate.

08:12The guys will rope it off,

08:13and I will just make sure

08:14that nobody else comes along

08:17and suddenly sees the door open

08:19and wants to have a look outside

08:20and see what the weather's like.

08:23We're going to be taking this jetway

08:24into this break here.

08:26As we get alongside the dock,

08:29then we communicate with the bridge

08:31if the dock is clear for us to land the gangway.

08:34Everything, Richard, to position.

08:37Deck two is good, Captain.

08:38We shall accept the gangway.

08:41Going to be a busy day today.

08:43There are people going off on excursions.

08:47Rotterdam is home to the largest port in Europe

08:49and handles approximately 28,000 seafaring vessels a year.

08:56For many of the crew,

08:58the cultural cruises of Europe are a highlight.

09:01You good?

09:05Helping Lysia to coordinate the busy day of excursions

09:07is Diane Brunidor from the Philippines.

09:11Diane is my colleague.

09:13She is new, not new to ships,

09:15but she's new to the department.

09:17Lysia?

09:18Yes, Paul?

09:19Can you hold my bag for a moment?

09:20In order to understand the excursions they're selling,

09:23the shore excursion team joins the passengers

09:26whenever the opportunity arises.

09:30And today, the pair are mixing business with pleasure

09:33on an excursion 33 miles north of Rotterdam

09:36to the Korkenhof Botanical Garden.

09:40The country may be best known for canals, bikes, and windmills,

09:44but tulips are an icon too.

09:46Flower cultivation in the Netherlands

09:50is worth nearly £4 billion a year.

09:54It controls about 60% of the global market

09:57and is often described as the Silicon Valley

10:00of the flower industry.

10:02The tulip festival in Korkenhof

10:05is one of the best to visit in Holland.

10:08I say this because the tulips can only bloom

10:11in a certain time in the year.

10:13So unfortunately, last season

10:15when I was on this very same ship,

10:16I was unable to go.

10:18But this time, I had the opportunity

10:20to finally go there.

10:22Tulips!

10:23Woo!

10:28There's a sense of anticipation on the ship too.

10:31The crew are getting ready to throw passengers

10:34the biggest party they've ever had on board.

10:37We're heading up to the Lido

10:38because that's where the festivities are.

10:41Today, Hamish Davies, who hails from Jamaica,

10:45is responsible for coordinating everything it takes

10:49to throw a party for a thousand people.

10:53Hi, good morning.

10:54I'm the entertainment director

10:56and I'm responsible for all on-board entertainment

10:58activities and events.

11:00Anything that is fun and engaging

11:02from an entertainment standpoint,

11:04I'm responsible for putting that program together

11:07and presenting it to our guests

11:09to enhance their cruise experience.

11:13I brought my handy-dandy tape measure

11:15and the only reason for that

11:17because real estate here

11:19is a little bit hard to come by

11:21and this is going to be where the dance floor is.

11:24The cruise line has Dutch heritage

11:26and its first ship sailed from the Netherlands

11:29to New York City in 1872.

11:33Tonight's party marks King's Day,

11:35a public holiday in the Netherlands

11:37to commemorate the birthday of King Willem Alexander.

11:41And with orange being the national color,

11:44it's the theme of tonight's extra-special event.

11:47An orange party is the biggest party of the cruise.

11:50In the Netherlands, it's also hugely celebrated,

11:53so we wanted to do our take on that.

11:55Also, this orange party in particular

11:57is going to be massive

11:59because the King's birthday falls

12:01within the same time frame

12:02that we would have our orange party.

12:05Hence, we're going to make it bigger, better,

12:07and just more elaborate.

12:08It's going to be a festive event.

12:10To accommodate the bigger event,

12:13the part has been shifted from its usual location

12:15in the billboard lounge on the second deck

12:17to the more spacious Lido deck.

12:20So all the usual arrangements must be scaled up.

12:25Hey, Roman.

12:26Hey.

12:26How's it going?

12:27All good.

12:27Good.

12:28Are we going to meet the timeline for Soundcheck?

12:30Yeah, we're on time.

12:31Yeah, yeah, we're on time.

12:32All right.

12:33There's quite a bit of planning that is involved.

12:35I need to send out a running order

12:37of what it is that we intend on doing.

12:40Timelines, this is where we think

12:42the satellite bars should go.

12:45The lounge chairs, at what time they need to be removed

12:47so we can start the setup, where we're going to have the stage,

12:51what signage we're going to have.

12:52So everything has been put in place

12:54to build up to the big event.

12:57Appreciate you.

12:57All right, thank you.

12:58All right, I'll let you get back to it.

12:59All right.

13:00With over 700 Dutch passengers on board,

13:04it's important that Hamish and his team

13:06deliver a party that they'll be proud of.

13:08For our Dutch guests, they're looking forward

13:11to celebrating the same way in which they would at home.

13:14Now, remember I was saying about getting festive,

13:16if you look to your right.

13:19He's ready, man.

13:20That's awesome.

13:21So for us, we need to make sure

13:22that we not only deliver upon that,

13:25but exceed that expectation,

13:26not only for our Dutch guests,

13:28but also our other guests

13:29who have never experienced such an event.

13:31So this gives you a pretty good overview

13:33of what tonight's going to look like.

13:35Just imagine, lounge chairs are gone,

13:37all our lights are up,

13:39hundreds of people just here having a good time.

13:42It is indeed a very big deal.

13:46It's going to be awesome.

13:54On its voyage around North Africa and Europe,

13:58Holland America's super vessel

13:59is docked in the Dutch city of Rotterdam,

14:02where the thousand strong crew

14:04are working around the clock

14:05to give passengers the holiday of a lifetime.

14:10Cheers. Cheers.

14:13From entertainment to housekeeping,

14:16galley to maintenance,

14:17every crew member is an essential cog

14:19in a well-oiled machine.

14:22But while some roles are more obvious,

14:25others are rather niche.

14:26Ricardo oversees a small team,

14:45and together they run a seamless operation

14:48doing minor repairs for guests,

14:50but mainly ensuring the staff look smart.

14:54Each crew,

14:55they are entitled to two jackets.

14:58So in my 29 years in this cruise ship,

15:01I'm sure I made about thousands of jackets.

15:05We are responsible for the crew,

15:08and every uniform day and night

15:10that need to be altered.

15:12I enjoy sewing.

15:17I enjoy creating something,

15:20like mostly the jacket.

15:22This is my specialty now.

15:25Yeah.

15:29Next in line for a Ricardo special...

15:32Good afternoon, Ricardo. Hello.

15:34...is hotel executive assistant Jack Spanega,

15:36who joined the ship four months ago

15:39when it was sailing around the Caribbean.

15:42Can I come by in about 10 minutes?

15:45I remember the jacket that I mentioned.

15:47We visited places in Caribbean,

15:50and of course,

15:51it's not as much as different

15:52from where I came from in the Philippines.

15:53It's hot, perfect for me.

15:56But then we just crossed Europe,

15:58and it's getting really colder.

16:00I think I'm going to die.

16:03So that's why the jacket is essential for me.

16:07Yeah, perfect.

16:08I'll see you shortly.

16:09Thank you. Bye.

16:11While Jex gets kitted out for the cold,

16:15across the Atlantic,

16:16the new Statendom's sister ship,

16:18MS Rotterdam,

16:19is cruising the balmy climes of the Caribbean,

16:23where in Colombia,

16:25it's finally Neville and Melanie's turn

16:28to take the plunge into the volcanic mud bath.

16:32But whichever way you choose

16:34to slide into the sludge

16:35at just four and a half metres across,

16:38only about 15 people

16:39can fit in at a time.

16:41So it does get rather cosy.

16:44Hello.

16:45It's very slimy.

16:46Yeah?

16:46It's wonderful.

17:00It's very slimy,

17:02but it's lovely.

17:03It's soothing,

17:04lovely massage,

17:05free massage.

17:06That was brilliant.

17:08It's thick.

17:09It's got strong hands.

17:09It's amazing.

17:11Organised chaos.

17:13Melanie and Neville may now be on intimate terms

17:20with their fellow cruisers,

17:21but it seems the eruption of methane bubbles

17:24is still a bit awkward.

17:26Visitors can spend as much as 30 minutes

17:36marinating in the gloop

17:38before it's time to take stock.

17:41Getting into the mud

17:42was an absolutely fabulous experience.

17:45It felt like heaven.

17:46To me,

17:48it felt like being in melted milk chocolate.

17:52I have to wait and see when it's washed off.

17:53Yes,

17:54I feel absolutely amazing.

17:56It's lovely.

17:57And for a tip,

17:59local ladies will rinse you with water

18:01from Lake to Tulumo.

18:03I could have stayed in there all day.

18:05It's better than a jacuzzi,

18:07to be fair.

18:07What do you reckon?

18:08Just a bit overcrowded.

18:10Whilst Melanie and Neville

18:15may have created

18:16some memorable muddy moments,

18:18en route to a less intimate excursion,

18:22some passengers from the European cruise

18:24have chosen to visit

18:25the world-famous Tulip Festival

18:27at Kirchenhof.

18:30And today,

18:32shore excursion duo Lissia and Diane

18:34are joining the tour.

18:36I was scrolling through Instagram again

18:38and I saw a post that says,

18:40oh,

18:40eight things to do before you die,

18:42you know,

18:43visit the Kirchenhof Tulip Festival

18:45in the Netherlands.

18:46And I'm like,

18:47this is it.

18:48This is it.

18:49So,

18:50there's this particular spot

18:51behind,

18:53there's like a windmill.

18:54I think that's going to be our mission

18:55to hunt for that.

18:56I'm like,

18:56I want that exact same picture

18:58with the windmill in the background

19:00and the tulips on either side.

19:02Okay,

19:02we're ready to go?

19:04Let's go,

19:04let's go.

19:05Let's go.

19:06For Lissia,

19:07joining the trip

19:08is an important part of her job

19:10as she needs to have

19:11in-depth knowledge

19:12of the excursion she's selling.

19:14So,

19:15we just are doing

19:16a site inspection

19:17of this particular excursion

19:20just to see

19:20if the excursion runs

19:22as described.

19:23And then,

19:23we're just noting

19:24what time we arrived,

19:25how long it took us

19:26to get there.

19:27And then,

19:27afterwards,

19:28we just enjoy the excursion

19:30just like any other guests.

19:31So, yeah.

19:33Kirchenhof

19:34opened to the public

19:35in 1950

19:36after a group of growers

19:38and exporters

19:39decided to exhibit

19:40their spring flowering bulbs.

19:43In its first year,

19:44it attracted nearly

19:45a quarter of a million visitors.

19:48Now we're at the entrance.

19:49We're about to scan in

19:50our tickets for our group.

19:52With the passengers

19:53all safely through,

19:55Diane and Lissia

19:56are free to have a bit of fun.

19:58This is the windmill

19:59at the back,

20:00so the bucket list spot

20:02has to be here.

20:02So, we just have to go

20:03straight down there.

20:05Then we're going to

20:05find the windmill.

20:06Let's go!

20:07Let's go!

20:09The garden offers

20:10different designs

20:11every year,

20:12which requires

20:12hand-planting

20:137 million bulbs

20:15each autumn.

20:18Nowadays,

20:191.4 million visitors

20:20a year

20:21come to see

20:22the results

20:22in bloom.

20:23Woo!

20:24Woo!

20:25Woo!

20:26Woo!

20:27Woo!

20:28I spotted the windmill!

20:29Yay!

20:29Finally,

20:30windmill!

20:31Windmill!

20:32Yay!

20:34Originally located

20:35in a northern town,

20:37the century-old

20:38pumping mill

20:38was donated

20:39to the gardens

20:40in 1957

20:41by none other

20:42than Holland America Line.

20:46This is the perfect angle.

20:47Ready?

20:50Oh, you got it!

20:52Yay!

20:52This is perfect!

20:54I love it!

20:55This is perfect.

20:56Okay, you got it.

20:56I love it.

20:57I love it.

21:00Felicia,

21:00taking photos

21:01isn't just about

21:02her social media feed.

21:05I am normally

21:05on the ship

21:06for about six months

21:07at a time.

21:09Back home,

21:10I live with my husband

21:11and my beautiful

21:12baby boy,

21:14Bulagani.

21:15He is four years old.

21:16As a mom

21:17traveling away

21:18from my son,

21:19at the beginning

21:19was horrible.

21:21But then,

21:21I want my babies

21:22to know

21:23that I'm a working mom

21:24because my mom

21:25used to be

21:25a traveling mom

21:26as well.

21:27She used to tell us,

21:28you're going to sleep

21:29four times

21:29and then I'll see you.

21:31And that's the same thing

21:32that I do

21:32for my son right now.

21:36Going back home

21:37and telling the story,

21:38showing the pictures,

21:39my son would be like,

21:40Mommy,

21:40you've been there!

21:41Because I show him

21:42all the photos,

21:43I show him all the videos.

21:44It's amazing.

21:45It's a great way

21:45to open up the world

21:47to him

21:47and prep him

21:48for when we're

21:49about to travel

21:49with him, yeah?

21:51Time to go!

21:52Let's do it!

21:57Lissia's colleagues

21:58on the ship

21:58are gearing up

21:59for a special

22:00Dutch celebration,

22:01an orange-themed party

22:03to mark King's Day.

22:06Hi, good afternoon.

22:07How are you doing today?

22:09Are you guys

22:09having a good time?

22:13Ensuring the party guests

22:14have all the food

22:15and drink they want,

22:16falls to Tanberg D'Souza

22:18from India.

22:19I am the food

22:20and beverage director.

22:21I'm in charge

22:22for all the services

22:23provided by

22:24the front of the house,

22:25which is the restaurant.

22:26It's the beverage department

22:28as well as

22:28the culinary department.

22:30Morning, girls.

22:31How are you?

22:32Morning.

22:32I started as

22:34a snack steward

22:35in 2001

22:36on a smaller ship.

22:38After snack steward,

22:39I was an assistant waiter,

22:41senior waiter,

22:42head waiter,

22:43assistant methody,

22:44worked my way along,

22:45climbed the steps,

22:46and I just love it.

22:49Hey, Giovanni,

22:50how are you today?

22:51Good, good.

22:52So from food

22:53and beverage operations

22:54perspective,

22:56it's a huge operation

22:57and it's a huge day

22:58for all of us.

22:59We take it very seriously

23:01and we start it

23:01from the morning.

23:03So what are you making tonight?

23:04Doing the Dutch orange prince.

23:06Wow, that's interesting.

23:08Very nice.

23:08Am I going to get drunk

23:09with that?

23:10Maybe.

23:10For the orange party,

23:13we serve blood orange gin,

23:16which is mixed with

23:17almost all of our cocktails

23:18to make our colorful glasses.

23:20Orange is the color for Holland.

23:22Wow, that's good.

23:23Nice color.

23:24Beautiful.

23:25They're slightly less

23:30of a festive spirit

23:31at the tulip festival.

23:35Lysia and Diane

23:37are on duty again,

23:39rallying the troops

23:40to get passengers

23:41back to the ship

23:42on time.

23:43Number six.

23:45But the numbers

23:45aren't adding up.

23:47There's, um,

23:48we counted earlier,

23:49it was 36 guests,

23:51and now when the tour guide

23:52was counting the guests seated,

23:54it's only 35, including us.

23:56So we're missing one person.

23:57We're going to go back

23:58and try and see

23:59if we can locate them.

24:01Anybody for bus number six?

24:03Bus number six.

24:04If we do still

24:05have somebody missing,

24:07um, I say that

24:09we have to give them

24:1015 minutes,

24:11and that's why

24:12I actively look

24:14for the person.

24:15That's what I do

24:16when I'm on an excursion.

24:17If it's, uh,

24:18already 15 minutes

24:19after the agreed departure,

24:21we will leave

24:22whoever that was left behind.

24:24So we're going to go

24:25and check.

24:26Hopefully we'll find them.

24:27If not, bye-bye.

24:30Because the bus

24:31have a schedule,

24:31we have to respect that.

24:33No!

24:37We have to go!

24:48After its stop

24:49in Waterdam,

24:50Holland America's

24:51European voyage

24:52has set sail once again.

24:54And shore excursion duo

24:56Lissia and Diane

24:57need to chew over

24:59their findings

24:59from the tulip trip.

25:01So, it was a five-minute walk

25:03from the parking lot

25:04to the main entrance.

25:05But first,

25:06there's the matter

25:07of the missing person.

25:09We must also remember

25:10that we left

25:10one guest behind,

25:11so we have to put that

25:12in the reports as well.

25:13Do we have information

25:14on whether or what happened

25:16to him or her?

25:17So, the guest

25:18didn't come forward to us,

25:19but we did have a zero count,

25:21which means everybody

25:22made it on board

25:23on time count,

25:24which means everybody

25:25made it on board

25:26on time

25:27for the departure time.

25:28So, he or she made it back

25:29for the departure time.

25:31So, he or she made it back.

25:33Deep down,

25:33I was okay

25:34because we have multiple buses

25:36with multiple times.

25:38So, I was not as worried

25:40because there is a way

25:41that the guests

25:42can make it back

25:43on the ship.

25:43So, Leesha...

25:44Tell me.

25:45Since we were able

25:46to get your bucket list,

25:47you liked the photos?

25:48I did like the photos.

25:50Thank you so much.

25:51I liked this one

25:52in particular.

25:53Awesome.

25:55This one was the best.

25:56Yeah.

25:56I was able

25:58to get the money shot.

25:59The money shot.

26:00Good job.

26:06After a day

26:06of doing as much

26:07or as little as they please,

26:09the passengers

26:10still have time

26:11for chilling.

26:14But on the Lido deck,

26:16the crew are working

26:17against the clock

26:18to prepare

26:18for the orange-themed party,

26:21an extra-special celebration

26:22for the Dutch King's birthday.

26:25So, plan A, B, and C.

26:26Yes.

26:27Plan A,

26:28the DJ system.

26:31With over 700 Dutch passengers

26:33on board the vessel,

26:35it's important

26:36that the party provides

26:37a full flavor

26:38of their national festival.

26:40It's a very big deal

26:41for our Dutch guests,

26:42so we need to ensure

26:43the recipes are properly followed

26:45because we are serving

26:46lots of Dutch snacks.

26:47Actually, only Dutch snacks.

26:50Preparation of all

26:51the traditional treats

26:52falls under the watchful eye

26:54of executive chef

26:55Jundiel Marcelo.

26:57Guys, orange party tonight,

26:59executive chef is fully in charge

27:03for the whole ship.

27:04I'm handling about 200 cooks.

27:08Originally from the Philippines,

27:10Jundiel spent four years

27:11in culinary college,

27:13followed by nine years

27:14working as a baker.

27:16Dex, are we ready

27:17for the frying of the bossy ball?

27:19Yes, sir.

27:20We have the new oil here already.

27:22Over the 15 years

27:23on the cruise line,

27:24he's worked his way up

27:25from commie

27:26to kitchen commander,

27:27and he's no stranger

27:29to Dutch delicacies.

27:30We are preparing

27:31six kinds of

27:33hot and cold snacks

27:34because it's a celebration

27:36of Dutch heritage,

27:37so we celebrate

27:38with the Dutch food.

27:39Bosch ball

27:40for the bitter ball

27:41and the cheese

27:42and chutney,

27:43sausage roll.

27:45For tonight's party,

27:46Jundiel and his team

27:47will prep and serve

27:48over 1,400 Dutch snacks.

27:52We have the sausage roll.

27:54It's one of the Dutch delicacies,

27:56and it is rolled up

27:58in the puff pastry.

27:58There will be

28:00400 Dutch sausage rolls

28:02being made,

28:03which are much the same

28:04as their British cousins,

28:06and 300 bossa bollen,

28:08which is essentially

28:09an overgrown

28:10chocolate-coated profiterole.

28:13During the evening's event,

28:14the lineup of traditional treats

28:16will be displayed

28:17in a grand parade on deck.

28:20The dough is nice, huh?

28:21Very good.

28:21It's good.

28:22We have enough raisins inside, so...

28:23Put more raisins.

28:25Put more raisins, huh?

28:26Oli bollen

28:27are similar to donuts,

28:28but usually incorporate

28:30raisins or currants,

28:32and they're traditionally eaten

28:33on New Year's Eve.

28:35Tonight, there'll be

28:36300 of them to tuck into.

28:38OK, more cinnamon and sugar, please.

28:41Whilst kitchen prep

28:43is in full swing,

28:45passengers are also

28:46gearing up for the event.

28:49Sandra, a British beauty therapist

28:51who's travelling solo,

28:53is getting into the party spirit.

28:54I'm really looking forward to the orange party.

28:57There is a couple of people I met on board,

29:00so we're gonna have a drink together

29:02and then hopefully dance the night away.

29:06I'm wearing a nice orange dress tonight.

29:08Hopefully gonna fit in with everybody on board.

29:11This is gonna be my first orange party,

29:13and I heard the best things about it,

29:15so I cannot wait for tonight.

29:18This is the sample, chef?

29:20Yes, chef.

29:21It's the sample.

29:22So he's going to prepare more.

29:23He just wants to make sure the sample is nice.

29:25Culinary side,

29:26they start their preparations from the afternoon.

29:28There's a lot of work involved in that,

29:30from the pastry chef

29:31all the way to the hot galley.

29:33This takes eight hours minimum of preparation.

29:36Very good fig chutney.

29:38It's made of very good port wine.

29:39It is marinated a day in advance.

29:41The cheese what we serve is one of the finest cheeses.

29:44I mean, we all love it, from crew to guest.

29:47And to ensure there's enough cheese to go around,

29:50a whopping 20 kilos has been ordered in.

29:53So how many are we going to prepare here?

29:55We'll prepare the same portion of everything,

29:57around 600 portions of each.

29:59So it means in one tray

30:00it's good enough for four to five guests.

30:02OK, good job. Keep it up.

30:05Tell you what, I'm just gonna put my camera back on.

30:07Also coordinating their outfits with the evening's theme,

30:10cruise regulars Pam and Barry from Lincoln.

30:13Right, let's get this necklace on for you.

30:15It's gonna be a bit of a hectic party later on,

30:17but we'll, gotta eat first,

30:19gotta fill ourselves full of food,

30:20and then do we,

30:22did you get around on my Lido bar later tonight?

30:24I'd like to say to her, do I look all right?

30:27Yes, you look wonderful darling,

30:28as you always do.

30:30I agree.

30:31Right, are we on our way?

30:32Yep, let's go.

30:32OK, let's go.

30:33Got the key.

30:34I have the key, always have the key.

30:36Right.

30:36So, I need minimum, minimum 600.

30:44OK.

30:45And make it sure everything with the filling, huh?

30:47Yes, sir.

30:47OK, thank you.

30:48Very good.

30:48Keep it up, sir.

30:49I'm very hands-on on preparing the food.

30:52I always teach them how to do it,

30:54to correct them properly.

30:56Make it sure everything will be checked in 30 minutes.

30:59Yes, sir.

30:59This is a big event for us.

31:01Yes, sir.

31:01We have Dutch guests, so,

31:02and let's have a party tonight.

31:04Yes, sir.

31:04Thank you very much.

31:06I will be back.

31:06Yes.

31:08As the European ship prepares to party,

31:11in the Caribbean,

31:15passengers Neville and Melanie

31:16are making the most of their final hours in Colombia,

31:19with one last visit before heading back to the ship.

31:25Colombia is listed as one of the most biodiverse countries

31:28in the world,

31:29owing to its range of habitats,

31:31from the lush Amazon rainforest

31:32to the rugged Andes Mountains.

31:34The country is so rich in flora and fauna

31:39that when the cruise terminal was developed,

31:42it took advantage of the local forest in the area

31:45to include a conservation centre,

31:48offering a unique and natural oasis on the dock's doorstep.

31:52Oh, it's like a tropical area, isn't it?

31:55Yeah, a botanical garden.

31:58What's up there?

31:59There's something up there, isn't there?

32:04Red one and a blue one.

32:06Amazing.

32:07Oh, wow.

32:08There's two parrots up there.

32:11So, coming off the coach,

32:13we've fallen into a tropical garden

32:16that's got loads of parrots.

32:18It really looks lovely.

32:19Yeah, it's lovely.

32:21Which is a bonus, actually.

32:23Peacock.

32:23Oh, there's a peacock down here.

32:26The park is home to more than 700 animals,

32:29including a number of birds

32:31that are sent here

32:32by environmental authorities

32:34for their recovery and protection.

32:37Chance of a lifetime, eh, Mel?

32:42Ooh.

32:42There we go.

32:44Shaking his feathers.

32:45The peacock.

32:49And Lee's performing there.

32:53Colombia holds the title

32:55of the most bird species in one country,

32:58with nearly 2,000 different birds

33:00within its borders,

33:02accounting for around 20%

33:03of the world's total recorded species.

33:08Oh, pink flamingos!

33:10Pink flamingos!

33:12Amazing.

33:13Got to get a shot of the flamingos now.

33:16It's the closest I've been

33:17up to a flamingo.

33:20Beautiful.

33:22That was amazing.

33:24Yeah, wasn't expecting that at all.

33:25It's mind-blowing.

33:26It's brilliant.

33:28It is a trip of a lifetime.

33:29What Colombia's got,

33:30I believe it's worth coming back again.

33:34I would like to come back

33:35and explore more, definitely.

33:37But with more adventures awaiting

33:39on board their Caribbean cruise,

33:41it's time to head back

33:43to the ship.

33:43The plan for the rest of the day

33:45is a shower, lunch,

33:47and definitely a drink by the pool.

33:58On its 14-day voyage,

34:00passengers on board

34:01the Europe and North Africa cruise

34:03will be travelling

34:04over 4,000 nautical miles

34:06in the North Atlantic.

34:07And for jacks from the Philippines,

34:10it can feel a bit chilly.

34:14Officer will ask me,

34:15why are you wearing your sweater?

34:17Well, everybody's wearing

34:18their normal uniform

34:19because I get cold easily.

34:21And now that I'm here in Europe,

34:23good luck to me.

34:25So that's why

34:26I really need to have a jacket.

34:28He's visiting the ship's tailor,

34:30Ricardo, for help.

34:32Hey, Ricardo, good afternoon.

34:33How are you?

34:34Oh, hi.

34:35If you remember,

34:35I mentioned to you

34:36I need a jacket

34:37because definitely

34:38it's Europe season.

34:40Is there available jacket

34:41that I can collect now?

34:42We have only two sizes left.

34:44Is it okay if I can try it on?

34:46Yeah, try it on.

34:47First, you're gonna try this one,

34:48double XL.

34:49Double XL?

34:50Yeah.

34:50Okay, let's see.

34:51Try it on.

34:54Is it quite big?

34:55Too long.

34:56Too long?

34:57Yeah.

34:57Okay.

34:57I think we need

34:58some alteration of the tone.

35:00All I have to do is

35:02do the tightening over here.

35:05All right.

35:05Under here.

35:06And also shorten the sleeves.

35:08I definitely look forward

35:10to get my jacket.

35:11And I think I will feel

35:13really comfy and snuggly.

35:16Whatever you think is the best.

35:19You're the master.

35:20Up on deck,

35:29the atmosphere may be

35:30ramping up for tonight's

35:31big party.

35:33But below deck,

35:34the end of the working day

35:35allows Lysia some precious

35:37downtime to check in

35:38with her family

35:39back home in Johannesburg.

35:41My contract is six months

35:44at sea at a time.

35:45And ever since I became

35:46a mother,

35:47for some odd reason,

35:48I tend to

35:49shy away from people.

35:51So it gets really lonely.

35:52You just want to be

35:53in your cabin,

35:54do your job,

35:55and you can't wait

35:55to get home.

35:56So, yes.

35:59Hi.

36:01How are you, my baby?

36:03I'm fine.

36:04I miss you so much.

36:06I miss you so much.

36:08My baby is four.

36:10His name is Buklagani,

36:11but you can call him Bubu.

36:12It's okay.

36:13He's a miracle baby.

36:15So he was born

36:17without a left hand.

36:19Are you being a good boy

36:21with daddy?

36:23Yes.

36:23Let me see your pajamas.

36:26That is so cool.

36:27Mommy, look at the creepy animal.

36:30It's a creepy animal?

36:32No, that's Batman.

36:33It's not a creepy animal.

36:35Earlier on in my pregnancy,

36:36I had a big tear on my womb.

36:38And normally when that happens,

36:40you get a miscarriage.

36:41But my womb to repair itself

36:43and my baby survived

36:45the pregnancy.

36:46Yeah, so I'm just happy

36:48that he's here

36:49with or without the hand.

36:51So he's definitely

36:52my miracle baby.

36:53I'm very lucky to have him.

36:54Very blessed to have

36:55my baby boy.

36:56Yeah.

36:58Thank you, Mommy.

37:00You're welcome, my baby.

37:04Aw, thank you, my baby.

37:08Bye.

37:09Bye.

37:12I just miss him a lot, you know,

37:14and I like to hug him

37:15and smell him.

37:17Every day I'm going to call him.

37:18So far, I think it's...

37:20Yesterday was 100.

37:21I think we were 99

37:22until I go home.

37:25So, yeah.

37:25I'm going to go back to the office.

37:27We just closed the desk.

37:29So maybe up until 9 p.m.

37:32That's my goal.

37:33Then I go to bed.

37:34With Lysia winding down,

37:34things are ramping up for entertainment director Hamish.

37:46With just a few hours to go until the orange party,

37:54he needs to check if his intensive party plan is paying off.

37:58So, how many do we have again?

38:01Ten.

38:02Ten.

38:02The day of orange party, it's game day.

38:05You know, there's no room for error.

38:08Everything's got to be carefully calculated.

38:10So, everything was good for the sunset?

38:12Yes, happy.

38:13Yeah, yeah.

38:13Okay.

38:14Yeah, the bandit day set.

38:15This is the fastest sunset we ever had.

38:18Oh, that's good.

38:19This is the biggest party of the cruise.

38:21And while you don't want to think about it that way,

38:24you kind of do, right?

38:31Equally focused on perfection

38:33is the ship's 200-strong culinary team.

38:36Everything is good?

38:37Determined to live up to the precise expectations of his boss

38:41is sous-chef Santosh Narayanan.

38:44How's the bread going?

38:45Everything is fine.

38:46You have enough bread, yes?

38:48For service, don't forget that.

38:49Anthony, how is our cheese plate?

38:52It's fine now for a moment?

38:53Everything is good?

38:56Also keeping an eye on detail with their party dress code

39:00are Ash, Nigel and Nihar from Romford.

39:03Like my orange top?

39:05It's very orange.

39:07Very tangoed.

39:08Very tango party.

39:10It's going to be lovely.

39:12Oh, I've got this.

39:13Made this in crochet.

39:15Oh, the crochet one.

39:16With the passengers' expectations mounting,

39:21the pressure is on for the crew and Hamish.

39:24I see housekeeping is here, moving the tables now.

39:27So we're good.

39:28All right.

39:28Thanks.

39:29Bye.

39:29How many times my phone rings?

39:32How are we doing, brother?

39:33You all right?

39:34I would say a number of times.

39:36Let's, yeah.

39:37Hey, John, it's Hamish.

39:38How are you doing?

39:39Yeah, let's just say a number of times.

39:40Okay, all right, cool.

39:44Bye-bye.

39:44If there's anything that could go wrong,

39:46I'd worry about other than everything.

39:50Just takes one thing to make it go wrong.

39:54So you want to make sure that everything goes according to plan.

39:57As the day draws to a close

40:09and the ship continues the European leg of its voyage,

40:12there's a distinct Dutch flavor in the air.

40:16And it seems even the skies have decided to join

40:19in the orange theme of tonight's big event.

40:21Passengers Pam and Barry are kicking off their evening

40:30with a cocktail.

40:32Tuscan lemon droplets.

40:34Yeah, sure.

40:35You just need the magic card.

40:42That's your driving license.

40:44Oh.

40:46Try that one.

40:48That's a good one.

40:49That's a good one.

40:51While passengers and the hospitality crew

40:57are gearing up for the night ahead,

40:59below deck,

41:00many of the crew's day staff

41:02are getting ready to clock off,

41:04including Taylor Ricciardo.

41:08I need this one to trim down like this.

41:14I learned this from my mom.

41:17When I was a kid,

41:18I saw her doing some dresses.

41:20Then at the age of 17,

41:22I decided to do it.

41:28This needs to identify what department

41:30she or he is.

41:36Ricciardo!

41:36Oi!

41:37I'm here for my jacket.

41:39Is it ready?

41:40Yes, it's ready.

41:40You want to try?

41:41Please, please, please.

41:42I really need this.

41:45Wow.

41:46This is so much better.

41:49It fits perfectly.

41:50How do I look?

41:52Good.

41:52Good?

41:53Yeah.

41:53Ricciardo is amazing.

41:54Who would have thought that there is a place on board

41:57where they can do something from scratch

42:01or, like, alter our uniforms?

42:04Perfectly amazing.

42:05Perfect.

42:06Ricciardo, thank you so much.

42:08You're the best.

42:09See you next time.

42:10Okay.

42:12As you can see,

42:13I have my jacket on.

42:15Ricciardo definitely did a great job doing this,

42:18and I'm very happy.

42:19It's comfy.

42:21I feel warm.

42:21It feels so good.

42:24Lovely.

42:33Let's go.

42:36The evening's orange party is a highlight for many,

42:40including over 700 Dutch passengers on board.

42:45I'm looking forward to celebrating the Dutch King's birthday.

42:49Okay, almost ready.

42:51Are you ready, guys?

42:52Our partners, Peter and Danny, from Rotterdam

42:55with their nephews, Liam and Sven.

42:57We're all wearing orange.

42:59And you forgot yours.

43:00Yeah, I'm sorry.

43:01I'm sorry.

43:02Usually, I have this.

43:05Okay, that doesn't look much better than this.

43:08It is, huh?

43:09Let's go.

43:10Let's go.

43:11Okay, here we go.

43:12Let's go to the orange party.

43:18Hello.

43:19Hello.

43:22On the Lido deck, Hamish's organizational efforts

43:29are already starting to pay off.

43:33It's more fun for us

43:35when we see how much fun the guests are having, right?

43:37It is a lot of work putting it together,

43:39but once you see it come to fruition,

43:41then it's just, yeah,

43:43it's well worth it.

43:44In the galley, there are 400 sausage rolls,

43:58300 bossa bollen,

44:0020 kilos of cheese,

44:01and many more Dutch treats

44:04ready to serve to the partygoers.

44:06The atmosphere in the kitchen is hot, to be honest.

44:10But the staff also need to look the part.

44:13The restaurant team,

44:15they are wearing orange neckties.

44:17For me, I have my own.

44:21Orange wig.

44:24Hey, Manny!

44:26Ready for party?

44:27Thanks a lot.

44:28Wow, good job, guys.

44:29Good job.

44:32Al, let's go.

44:34With all the kitchens party prep complete,

44:37Joondiel leads his team

44:39on a grand parade around the deck.

44:42It is time to bring out

44:44some wonderful team members.

44:47So please help me welcome

44:49your food and beverage team!

44:51They are all dancing,

45:06they are all partying,

45:07so when the time the food comes out,

45:10they really enjoy it.

45:15I'm very happy because all my team,

45:17they did a great job,

45:19to be honest,

45:19and everything is good.

45:28Entire team has rocked the King's Day.

45:31That was amazing!

45:34The Orange Party,

45:34it's busy,

45:36it's packed,

45:36it's loud,

45:37oh my God!

45:41Coming to the Philippines

45:42is something very new to me.

45:44Culture-wise,

45:45I'm learning a lot.

45:46So that Congo dance,

45:47this and that,

45:48it's fun.

45:49party was absolutely amazing.

45:55Managed to do some dancing,

45:57spoke to loads of people,

45:58had one or two drinks.

46:02Definitely think it's going to be a late one

46:04for everybody tonight.

46:05We're going to go straight

46:06until they say when.

46:08I'm going to go back there

46:09and I'm going to dance.

46:10goodbye.

46:11Bye-bye.

46:19Next time,

46:20in the Caribbean,

46:21the passengers

46:22take it slow.

46:24My sort of speed,

46:25the slow.

46:25But for the crew,

46:26it's full steam ahead.

46:28Could you proceed to deck three?

46:30The smoke detector activated.

46:32We're going to go back.

46:33The grand opening looms,

46:41so it times to get cracking

46:42on the window display

46:44at our Yorkshire shop.

46:45Stream or watch new

46:46tomorrow at eight.

46:47New first dates too

46:48with an eighties romantic

46:49and a Boris-loving politics fan.

46:51Not these two.

46:52Find out what happens there

46:53tomorrow night at ten.

46:55Have a good day.

47:03Bye-bye.

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