- 2 months ago
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00:00I'm in Frederick, Maryland, just an hour from the nation's capital, visiting a restaurant
00:06that's desperately lacking leadership.
00:08I don't know what's going on here.
00:10Callahan's is a family-run seafood bar and grill.
00:12The crab soup is super salty.
00:14Well, figure it out.
00:15With eldest sister Annika trying to steer the ship.
00:17Right here.
00:18Ever since my dad passed away, Annika is struggling to keep this restaurant alive.
00:23They need their food.
00:24And you're bothering me too.
00:25Wait, what am I doing?
00:25She's out of her depth.
00:26I have to see for myself if they're truly dead in the water.
00:30Oh, man.
00:31And honestly, what I found out was shocking.
00:34Holy crap.
00:35It's like a horror show.
00:37No, no, no, no, no, no.
00:38Rock.
00:38There was my dance or workout thing last night.
00:41I've seen enough.
00:42Ladies and gentlemen, please stop eating and leave the restaurant.
00:46I am lost for words.
00:49Can you see how dirty that is?
00:50This is a business that needs to be run with drive, respect, and above all else, standards.
00:57We just don't care.
00:59And it's making me believe that I don't even know if I can help you because I'm not sure
01:03if you want change.
01:05I'm out of here.
01:06And I'm so done.
01:10I can fix a restaurant.
01:11I can fix a menu.
01:13But I just don't think that this family can put aside their egos and issues.
01:16It's on me.
01:17You work here all the time.
01:19That's why it's on EO, Annika.
01:20Because you work here all the time.
01:22That's why.
01:22This is your job.
01:23You're lying.
01:24I've got to the point where I generally don't think I can help them out.
01:28I work three jobs.
01:46I literally work three jobs.
01:47I work at two hospitals, and I work at another job.
01:49So helping out here is a little difficult.
01:51You want us to succeed.
01:52We all want to succeed.
01:53And I feel like right now we're just, like, attacking each other.
01:55We all want this.
01:56Gordon doesn't believe us.
01:58I think he believes us, but I think he wants to make sure everyone's committed in this.
02:02He doesn't think that some of these people aren't committed.
02:03That's why.
02:05Gordon just walked out.
02:06Looking at us, I guess he just really thought that we were willing to do what we need to
02:10do to run a restaurant.
02:11We really needed him, and I just don't know how we're going to figure this out.
02:17Everyone has to say that they're committed to making their restaurant better.
02:20I mean, yes.
02:22You're 100% committed to making this restaurant great.
02:25I'm 100% committed.
02:27Monica, are you 100% committed?
02:28Bernie.
02:29I'm 100% committed.
02:30All right.
02:30It's so important for my dad's legacy to continue on.
02:34The legacy, I feel, is definitely a jeopardy.
02:36I just feel like I don't know how much longer we can go on without, like, help.
02:40I think you all just need to talk.
02:44There's definite, like, problems and things that need to be fixed, but I think it's very
02:50obvious that we do care.
02:55So much arguing.
02:57Oh, my goodness me.
02:59I can't help.
03:00My insider, there is nobody fit to run this place.
03:04It will pull over a minute.
03:08They've just sent me a text.
03:12Please.
03:13Two seconds.
03:15That's my insider.
03:17Hey, chef, we really do want you here.
03:21I would be grateful for your help.
03:24If you could reconsider, we would love that you help us, please.
03:30The staff are committed.
03:32We want to make the family proud.
03:34Oh, boy.
03:45Man.
03:47Okay.
03:48Let's head back to the restaurant.
03:52I mean, it's obvious these girls are hurting, but I'm going back for him, Larry.
03:59This guy had no intentions of letting his daughters drain this legacy away.
04:05I hope he comes back.
04:07Like, lets us talk it out.
04:08It might not happen.
04:10All right.
04:11Let's get back to him.
04:13Oh, wait.
04:14Here he is.
04:14Oh, my God.
04:15Can we stand up?
04:16Yeah.
04:16I was on the way to the next restaurant, and the insider sent me a text begging.
04:31I'm not f***ing around, guys.
04:33I take this stuff incredibly serious.
04:36You know that?
04:37Yes.
04:38And I understand emotions running high, but this is a business.
04:42And honestly, there is so much toxicity inside.
04:47Yeah.
04:48This is serious stuff.
04:49There's a lot at stake.
04:51It really is.
04:52But I can't help you if you can't be prepared to help yourself.
04:58Yeah.
04:58Stand together.
04:59You're not even united as sisters, for goodness sake.
05:01Sorry.
05:02No, I'm serious.
05:04Because understand where we are.
05:08Understand how far we've fallen off the cliff.
05:11And you can do stuff about it.
05:13Each and every one of you can improve.
05:14Mm-hmm.
05:16Truthfully, together.
05:18Yeah.
05:19My sisters and me, I know we had, like, a moment where we were kind of, like,
05:25pointing fingers at you, who, who, whatever.
05:27But at the end of the day, like, when he walked in, I was like, you know what?
05:30These are my sisters.
05:31And we just got to stick together because we know.
05:34Like, we just know we have to be there for each other.
05:37Clearing the air is important.
05:39Yeah.
05:39Yes.
05:40There's no rest of the mind anywhere in the world tonight that we don't talk.
05:43We have meetings twice a day.
05:44One for lunch, one for dinner.
05:45Who's not pulling the weight?
05:46Who needs to buck their ideas up?
05:49It's a business.
05:51Mm-hmm.
05:52The kitchen team, you need to get a grip.
05:55It's a seafood restaurant.
05:57We're defrosting it.
05:58And we're calling ourselves chefs.
06:00The whole kitchen team is just a little bit too cool for school.
06:03And you need to start showing the owners some respect that you deserve to be here.
06:07You and you get in there and start getting that place clean like it's never cleaned before.
06:11And I mean cleaned.
06:12Yes, chef.
06:13Yeah.
06:14Let's go.
06:14Thank you, chef.
06:16Chef, get in here.
06:18What are you two doing?
06:24Are you two just taking advantage of the three young, vulnerable women?
06:27No, I'm not.
06:27I'm here to take things seriously.
06:34If that ignites, do you know what's going to happen to that hood?
06:37I'm going to go fire.
06:39A fire.
06:39How old is this stretching?
06:45From yesterday.
06:48There's crispy bits of calamari.
06:50Just feel how firm that is.
06:51Feel that.
06:51That's not yesterday.
06:54No.
06:57Look, old fries.
06:59You have a family, right?
07:00Yes.
07:01Would you serve that to them?
07:02No.
07:02Would you serve it to customers that are paying for this?
07:04No.
07:05How hard is that to tip that out?
07:18You can't put a chef's jacket on and apron on and start pretending that you're chefs.
07:23You both need to get a grip.
07:25Do something you haven't done.
07:26Take this serious, right?
07:28Yes, chef.
07:28Yeah.
07:29And you want to see this place thrive?
07:30I would love to.
07:31Then do your bit.
07:32The POS system, the mice, the blueberry tarts.
07:36Get your together.
07:37Quickly.
07:38Okay.
07:41Everything he says is true.
07:44He's yelling at you for a reason.
07:47I need to do a lot to get better.
07:50I just start hearing this.
07:51You want to start watching this?
07:53Yeah.
07:53Let's stop from here.
07:54Sure.
07:55I knew to take it in stride and to not try and make excuses and to take it on the chin.
07:59Everything he's saying is correct.
08:01I would say it's a wake-up call.
08:04I'm aware of a lot of the sanitary and other issues.
08:08It's obviously a failing on our part, and I should be willing to take more charge.
08:13Can you guys go in the bar?
08:15I need two minutes with the boss.
08:19What is going on?
08:21That's a good question.
08:22No.
08:22I'm serious.
08:23I am not messing around.
08:24What is going on?
08:25Please.
08:26Truthfully.
08:27I don't even know what's going on.
08:29Basically, I thought I could come in here and change the restaurant, put structure, but nobody's really listening or doing anything.
08:35And I mean, it's hard for me.
08:38You've got to be there as a problem solver.
08:42And you've got to take that responsibility on.
08:44You can't palm that off.
08:45You can't delegate that.
08:47That's you.
08:47That's your job.
08:49It just feels difficult for me on my own.
08:50But you've got sisters.
08:53Twins.
08:55You guys should be on the same page.
08:57That's clearly not evident.
08:58And it's hard to believe this restaurant is run by family because yourself and your sisters, it doesn't look cohesive.
09:05It doesn't.
09:05And it is definitely not on the same page.
09:07They really haven't been here.
09:08Doubt me at all, to be honest with you.
09:10Do you feel abandoned?
09:11Yes.
09:12But before my dad passed, we all worked together at the restaurant.
09:15And now that my dad passed, it's really just me at the restaurant.
09:20It's very hard for me.
09:22I need my sisters to help me.
09:25You grew up watching, witnessing.
09:29So what are you scared of?
09:31The fear of what you said would go into me having to actually close the restaurant.
09:35It's just a part of me that's just like scared of that because if we did shut it, it'd be like shutting my dad.
09:40I just, yeah, I don't know.
09:45I feel for you.
09:47But if you're going to be in this business and run this business, you need to pay your respect.
09:51The position in this restaurant is incredible.
09:53Yeah.
09:53The reputation was there.
09:55Yeah.
09:55Holding the reins the way you should.
09:57You're just not stepping up.
09:58Yeah.
09:59You're not enforcing your structure.
10:00You can't run from the truth, Annika.
10:03And every time there's a problem in here, you seem to be digging your head in the sand.
10:05And I don't know whether that's just fear or whether it's a lack of experience.
10:09But above all that, we're rudderless.
10:12We're on course for a huge collision.
10:14That's the engine room in there.
10:16But that's not functioning and that's not firing.
10:18And all those pistons, we're in trouble.
10:20And you need to get your together.
10:22You're standing in front of them daily.
10:25You're not here to wipe their ass.
10:27Is that clear?
10:28Yeah.
10:29It's clear.
10:30It's a business.
10:31Yeah.
10:32Okay.
10:33And it was run successfully for two decades by your father because he had a structure.
10:38Because he could command a standard.
10:41And those standards have gone.
10:42So you need to think hard and long about what you want from this place.
10:50Because if you have no vision, what chances has Ration got on success?
10:53It's clear to me that Annika and her sister struggle to communicate well.
11:14So today, I've invited them to work on a project designed to teach them the teamwork that's needed to hopefully save color hands.
11:21How are you feeling?
11:22I feel like excited.
11:23No, I know.
11:24But truthfully, because there's a lot going on.
11:26Yeah.
11:27Right?
11:27Yeah.
11:28Okay.
11:28And that was a tough day yesterday.
11:29Yeah.
11:30Okay.
11:30That was a very tough day.
11:32Right?
11:32Yeah.
11:32So let's start.
11:35All these messages from my inside are honestly.
11:39Annika's running it.
11:39Yeah.
11:40Is there a bit of an extra grind there?
11:42I'll be honest.
11:42I was a little upset that my dad decided that Annika should end up running the restaurant because I felt like me and Brittany had a little bit more experience.
11:51I don't think you quite understand how fortunate you are.
11:53The fact that there's three of you.
11:55Yeah.
11:56Yeah.
11:56And you got handed the torch.
11:58This is a business.
11:59It's got to function seven days a week.
12:01Yeah.
12:01Right?
12:01And so whether you like it or not, you guys have got to get off.
12:06Watching you together, it doesn't look like there's three sisters.
12:11When you're being disrespected and you guys are fighting in front of the team, the team are going to disrespect you even more.
12:17They are.
12:18They need to be held accountable.
12:19Yeah.
12:20Yeah.
12:20And do you know the consequences of this business going down?
12:23The mark on the three of your lives going forward is devastating.
12:28Yeah.
12:28And then just in years to come to talk about the opportunity you've had, you'll never get that again.
12:32Yeah.
12:32It doesn't come back.
12:34Yeah.
12:34You've been left a gift.
12:35Yeah.
12:36Now protect that gift and step up and start acting responsible.
12:39Yeah.
12:39You've got to stay united.
12:40Yeah.
12:41It's so important.
12:42I want to see something today that I haven't seen all three of you do together.
12:45I want you to work together doing a little project.
12:48Okay.
12:48Okay.
12:48A simple project.
12:49Okay.
12:50This is an incredible park, right?
12:52It's quite historic here.
12:53You see multiple benches down there.
12:54And I thought if there's one thing we can put together in respect of your late father is a beautiful bench.
13:02So we're going to put this in the restaurant.
13:04And I'd like to see all three of you put that together as a team.
13:07Can we do that?
13:08Yeah.
13:08Yeah.
13:08Can we?
13:09Yeah.
13:09Let's do it.
13:10Let's go.
13:11Hi, girls.
13:11That's our cue with the bells.
13:12The bells are ringing.
13:13The bells are ringing.
13:14Do we have directions?
13:14No, there's no directions.
13:16What do you think?
13:17What's the front?
13:18And what's the back?
13:19Well, her girls have never put stuff together in our lives.
13:21My dad did all this for us.
13:23Come on.
13:23Now I'm going to do it for you.
13:27There we go.
13:27So you think that's the back?
13:29Yeah.
13:29This is the back.
13:29This is the back.
13:30Are you sure?
13:31Yeah.
13:32It matches.
13:32Okay.
13:33Right?
13:34Yeah.
13:34It adds up.
13:35Oh, wait.
13:35Does it?
13:35No, it doesn't.
13:36Are you sure that's the back?
13:37Wait.
13:38No, I'm not, actually.
13:39If not, it'll just be a dysfunctional bench.
13:41You need to get on that same page.
13:44Each of you.
13:45One third, one third, one third.
13:46So then it must go this way, up top.
13:49One of us hold one side, one of us hold the back.
13:51That's it?
13:52You hold the back.
13:53I hold one side and I get the other.
13:54Divide and conquer.
13:56And I feel like building the bench is our way to work together.
14:00Good job.
14:00Now, this is what I call teamwork.
14:02Good job.
14:02Like learning how we communicate.
14:04So we've always relied on my dad for that.
14:05So this is something new to us.
14:08Elise, put your hand.
14:09Yeah, you got it.
14:10All right, listen.
14:11When all three of you put your heads together, you can accomplish quite a bit, let me tell you.
14:16It's good.
14:17Seriously.
14:17That was the first moment of clarity I had that, you know what, I need to rely on my sisters
14:22because we were good as a team.
14:24And building the bench together made me feel like, you know what, we can do this.
14:27Good job.
14:28I think we did it.
14:28It looks really good now.
14:29Wait, wait, wait, wait, wait, wait, wait, wait, wait.
14:31There's one thing missing.
14:32What?
14:33The plaque?
14:34Oh, yeah.
14:35That's amazing.
14:37Do you want to put it on, Annika?
14:40We can do it together.
14:41Okay.
14:43But you know what?
14:43Dad would have loved this.
14:44It's exciting.
14:47Now we can come to the place together.
14:49Right.
14:50Let's put it all nice.
14:51In the middle.
14:52Is it good?
14:53Yeah.
14:54Amazing.
14:55Yeah, it looks good.
14:56Amazing.
14:57I'm feeling my dad in his presence and the fact that he brought us together.
15:01Like, we made this together with my sisters.
15:04That was incredible because we've never done anything like that.
15:07And we really want to honor his legacy.
15:09And this is just, like, an amazing tribute to him.
15:12We go back.
15:13We got a plan.
15:14We got a structure.
15:15And we stay disciplined.
15:16And you hold yourselves and your team accountable.
15:19Are we going to commit to that?
15:20Yes.
15:20Absolutely.
15:21Yes, we'll commit to it.
15:22Promise?
15:22Promise.
15:23I promise.
15:23How fitting to be in this Memorial Park, building a bench that not only shows them working together,
15:30but pays respect to their late father.
15:32It wasn't rocket science, but they had to come together.
15:34And that's something that is not evident in that restaurant.
15:38If they can bring a little bit of that into that business and respect their father's legacy,
15:43we've got a chance of success.
15:44I've thrown in my team to help salvage the restaurant.
16:02And basically, we've just taken the good bones of what this restaurant was and stood for
16:07and flushed it out and created something unique, something warm, something authentic,
16:11something that feels like a proper Maryland seafood restaurant that oozes charm, timeless sophistication,
16:18and something that these three girls should be incredibly proud of.
16:22They're about to embark on a brand new Callahan's 2.0.
16:26So, here we go.
16:28Oh, boy.
16:30Oh, my gosh.
16:33Oh, jeez.
16:35It's all like so different.
16:36Oh, my gosh.
16:37Oh, my gosh.
16:39Prior to this, the dining room was so dreary.
16:41Now we have a proper dining room.
16:43Oh.
16:44So good.
16:44This is so nice.
16:46Yeah.
16:46Really?
16:47Wow.
16:48Look at their faces.
16:49All three of them are crying now.
16:51Oh, my gosh.
16:52Look at the bar.
16:53Oh, wow.
16:54So, now they've got a stunning bar, new tabletops, new chairs, new layouts.
16:58Get into the kitchen where there's no more mice.
17:02Wait to see how clean that kitchen is.
17:05Checking everything out.
17:07Oh, wow.
17:07Wow.
17:08So cute.
17:09Was it good back there?
17:10Yeah.
17:11Great.
17:12First of all, the hot plate.
17:13There's no six, seven-month-old fries sat on top of that hot plate.
17:17It is a clean hot plate.
17:19Oh, man.
17:20Brand new china.
17:21Brand new Hexlad pots and pans, knives, chopping boards.
17:24Oh, yeah.
17:25This is so nice.
17:26Chef Ramsay is amazing.
17:27I really like that they still kept a couple things.
17:29His dad loved these.
17:31When I walked in, it was, like, amazing.
17:33Like, I could not imagine Callahan's ever looking like this.
17:36It's better than anything I have ever even dreamed of.
17:38And we love it.
17:40Oh, my gosh.
17:41Oh.
17:44Oh, that's cute.
17:46So they've just seen the tribute to their father.
17:49This is an emotional moment for all three of them.
17:52Oh, perfect.
17:54Oh, my goodness.
17:55So beautiful.
17:56My favorite part of the new restaurant is, honestly, the memory wall.
18:00I just feel like this is a really important show.
18:03People, like, this is a family restaurant.
18:05That's why we're doing what we're doing.
18:07At least dad will be here with us always.
18:09The pictures are just so cute.
18:12Perfect.
18:12I feel like it's a piece of mom and dad here now.
18:17Such a great idea.
18:18It's just so nice to see these girls coming together like a family.
18:22Okay.
18:23I'm going in.
18:25Oh, this is so cute, too.
18:26You guys look.
18:27Oh, my goodness me.
18:30Hi.
18:31How beautiful is this?
18:32It is gorgeous.
18:33It is gorgeous.
18:34We love it.
18:34We love it.
18:35Beautiful.
18:36Like, this is so amazing.
18:38Yeah.
18:38Before, I was sad coming into the restaurant with this whole refresh.
18:43Now it's the new generation taking over.
18:45This new Callahan's, and we're going to do great things.
18:49Underneath those pictures, I've installed a state-of-the-art POS system.
18:52Oh, that's awesome.
18:53And I promise you now, if Martia doesn't keep that Touch Bistro printout clean, you kick his ass.
18:58Oh, we will.
18:58Okay?
18:59We get taught hygiene before we get taught to cook.
19:01Absolutely.
19:02And just FYI, by the way, Martia and Ethan will be working hard all morning.
19:06Take a seat, and let me go and get you some food and get an insight to the menu.
19:11I'm absolutely happy.
19:12The insider reached out to Gordon for help.
19:14I'm really excited and really grateful.
19:16If this is going to be any more amazing.
19:20So, I've looked at the menu.
19:22Also, I've looked at just reducing the size of this.
19:26This will change frequently, so it will be cheaper on costs.
19:29But more importantly, it will have more control.
19:31Okay?
19:33Stay there two seconds.
19:33Let me get cooking with the boys.
19:36I love it.
19:37And these all look so good.
19:39How are you guys feeling with this clean kitchen?
19:41Surely it must give you a lot more, uh...
19:42Yeah.
19:43Yeah?
19:43A lot more energy.
19:44Excellent.
19:45Right, where's the scallops?
19:46I got it right here.
19:47Good.
19:47First of all, roll the scallops around the seasoning.
19:50Flat side in.
19:51Okay.
19:51And we go into the pan.
19:52We don't turn them until they're ready.
19:55Okay.
19:56So we need to do it once and once only.
19:58Okay?
19:58Cooking right next to Chef Ramsay.
20:01This is a drink I'm through as a cook.
20:03And then we just leave them there, colouring nicely.
20:07You cannot let these standards stick.
20:09You can't, you can't go there.
20:11We're going to cook fresh and we're going to cook to order.
20:13Yes?
20:14Yes.
20:14And we're going to lift the standards.
20:16Yes.
20:17He's giving me more and more ovation.
20:18What is that?
20:19The loaded potato?
20:20Yes, Chef.
20:21And then we've got the crab dip.
20:23We'll be back in a minute.
20:27Fresh crab dip.
20:28Beautiful loaded potatoes.
20:30Dig in, please.
20:31There's more coming.
20:32Mmm.
20:33Is it good?
20:34It's so good.
20:35Oh my God, the crab is so good.
20:37Present that to the ladies, please.
20:38Absolutely.
20:39I am truly feeling more proud about my work than I ever have before.
20:45And it's an awesome feeling.
20:48So we have sautéed scallops with fingerling potatoes and an arugula salad.
20:52Wow.
20:53Wow.
20:53Oh yeah, that's amazing.
20:56Tonight, I need to hear your voices.
20:58Yes, Chef.
20:59There's nothing to be silent about now.
21:01Nothing to be pissed off about.
21:02We need to be confident, right?
21:04I got that for you.
21:05Yep, get that pipe in your heart.
21:06Mmm, mmm.
21:08The potato's really good, right?
21:09Mm-hmm.
21:11Let's go, bud.
21:12Yes.
21:13The food is fresh.
21:15The food is local.
21:18Whoa.
21:19Like, how can the food be any better?
21:21Come a line over here, please.
21:22Like we were when we first met.
21:24God, how long ago does that feel?
21:27Now, I was out of it less than 24 hours ago.
21:31I was done.
21:32You weren't accountable for your actions.
21:34And Annika, you and your sisters clearly weren't working together.
21:39And I turned around, personally, because of the insider.
21:45And the insider's in the room.
21:48I think the insider could be Erin, because she's cool, calm, collective.
21:54Nothing's going on.
21:55Like, maybe she's the insider.
21:57Ethan could be the insider, because I know he definitely was not happy with how Annika ran
22:04certain things.
22:05I'm not the insider.
22:07Pretty positive.
22:08Pretty positive.
22:12Could the insider reveal themselves?
22:14Could the insider reveal themselves?
22:47It's us.
22:48We, um, knew Annika was struggling, so we reached out to Chef Gordon for help.
22:55Where anybody is either.
23:05Hi.
23:05Dad ran this place efficiently for over 20 years.
23:10Mm-hmm.
23:11I think for me, personally, it's just so hard for me to hear that we're struggling.
23:16The restaurant's running Annika.
23:17She's not running it.
23:18Correct.
23:19I can agree with that.
23:20Why?
23:20I just feel like the staff, they have no respect for Annika as a manager.
23:24That's a dangerous place to be in, by the way.
23:25Yeah.
23:25At the end of the day, Annika did step up and do what she had to do for our family.
23:30And it's coming, it's a lot of stress on Annika.
23:32Yeah.
23:33And I need both your help.
23:35Appreciate the insight.
23:37Thank you, Chef Gordon, for doing that for us.
23:39I know how tough that was.
23:40The hardest thing to do was to spill the beans on how many things were wrong.
23:45Because there were moments that these two can't get through to you.
23:50And there's no shame in needing help.
23:51The real shame is pushing your family away.
23:54It's true.
23:55And a business that can benefit from three individuals at the helm, the chances of success
24:01is way, way higher than it is one person running this thing.
24:06We love you.
24:07We want the business to thrive and us to work together.
24:10It was painful talking to your sisters because they felt disloyal.
24:15But deep down inside, all they wanted was the very best.
24:18Do you feel closer to your sisters?
24:19I feel absolutely way closer.
24:21I, like, before we were kind of drifting apart, you know, but, like, now I really feel that
24:26they're here when, like, we're a team.
24:27Yeah.
24:28Yeah.
24:28And we're going to be here.
24:29We're not just saying that.
24:30We're going to be here, guys.
24:32We're here.
24:32I actually believe in when they say that.
24:34I'm happy my sisters reached out to Gordon for help.
24:37I just thought that was actually really sweet.
24:38And it made me realize, like, they want to help me.
24:41And they want to be on this team together with me.
24:43Do you think your father would be proud of you now today?
24:44Oh, absolutely.
24:45He would definitely be proud of us.
24:47You just needed help and, yeah, a guide.
24:49You could build us together.
24:50Yeah.
24:51We are going to be working together, the three of us.
24:54We're a united front.
24:55Yeah.
24:55And this is the new Callahan's, and we're not going anywhere.
24:59Listen up.
25:00We're going to relaunch this restaurant, Callahan's 2.0.
25:03So let's get set up.
25:05Let's get the kitchen function.
25:07Ladies, let's get the dining room set up.
25:09Annika, I need two minutes with you later.
25:12Okay.
25:12Something I want to explain to you about tonight.
25:15Okay.
25:15Can we have a group hug all together?
25:17Let's go.
25:17Let's go together.
25:17Let's go.
25:18I'm so excited.
25:19Yes.
25:20We got this team.
25:21Annika needs to be strong.
25:22She needs to be a leader.
25:24She needs to guide us.
25:26It would be very difficult for my family if we lost this.
25:29I look so excited.
25:30Let's go.
25:31Let's go.
25:31Let's go.
25:32Let's do this.
25:33Ms. Marge here, you got this.
25:36Let's go.
25:37Let's go.
25:38Let's go.
25:39Let's go.
25:40Let's go.
25:41Let's go.
25:42Hello.
25:43Come in.
25:43Let's go.
25:44Sit down.
25:44Okay.
25:45Let's go.
25:46Let's go.
25:47Let's go.
25:48Let's go.
25:49Let's go.
25:50Let's go.
25:51Let's go.
25:52Let's go.
25:53Let's go.
25:54Let's go.
25:55Let's go.
25:56Let's go.
25:57Let's go.
25:58Okay.
25:59Let's Monster voor Medical.
26:00Let's go.
26:01Go.
26:02Yeah.
26:03Now, we're going to go in.
26:05We're going to go get the staff together.
26:06You're going to hold a meeting.
26:07Then, when those doors open, I'm going to be behind you.
26:11I'll be spotting mistakes before you see them, and I'll be telling you how to
26:14guide them through there.
26:16Okay.
26:17I'm a little nervous.
26:18Holy cow.
26:19If you weren't nervous, I will be more nervous.
26:20Now, let's get a tough few days.
26:21Okay.
26:22You're going to get back into that restaurant.
26:24Okay.
26:25If you don't stand strong going forward from this day on in, there's no point.
26:29You're right.
26:30I would suggest you sell the place.
26:33Basically I need to step up.
26:35I owe it to myself, the respect for myself to really do this.
26:40I wouldn't be here if I didn't think you could do it.
26:42The legacy's real and your father was real.
26:44I need you to be real.
26:47Let's go.
26:48Let's go.
26:49Good luck.
26:51Come on.
26:52You're the boss.
26:53I'm the boss.
26:54I'm the boss.
26:55Louder.
26:56I'm the boss.
26:57Let's go.
26:58I'm the boss.
26:59Good luck.
27:10Good luck.
27:12Come on.
27:13You're the boss.
27:14I'm the boss.
27:15Shout at me.
27:16I'm the boss.
27:17Louder.
27:18I'm the boss.
27:19Let's go.
27:21I'm the boss.
27:22Good luck.
27:23Good luck.
27:24Can you hear me?
27:25This is not a rehearsal, Annika.
27:27This is real.
27:2820 years your father spent building this place.
27:31Go in there with authority.
27:33Good luck.
27:34In my head, I'm like, what are you scared of?
27:36Like, what's your fear?
27:37At the end of the day, like, if they're not going to respect me, they could leave.
27:40I'm the boss.
27:41I'm the boss.
27:42Let's go.
27:43Big deep breath.
27:44Gather everybody around the dining room.
27:45Let's go.
27:46We're going to get everyone a meeting together.
27:47Let's everyone get in the dining room.
27:49Sounding really confident.
27:50Well done.
27:51Tell them what you want to see tonight.
27:53It's going to be a packed house.
27:54Long time coming.
27:55And I am the boss.
27:57Remind them that.
27:58Let's go.
27:59It's going to be a packed house tonight.
28:01Completely packed.
28:02Ask Martir, how many portions of crab cakes have you got?
28:06Martir, how many portions of crab cakes do we got?
28:09We have plenty of crab cakes.
28:11Well, how many?
28:12We were sized.
28:13About 40.
28:1440?
28:15Yes.
28:16Is that about or is that real?
28:17Good.
28:18This is good.
28:19That real.
28:20Well done.
28:21Now, tonight is going to be a tough night.
28:22We're going to have bumps.
28:23We're going to get through those bumps.
28:24There's going to be some bumps in the road.
28:25But guess what?
28:26We're going to get through it.
28:27Yeah, we're going to go through it.
28:28We're going to make it.
28:29Matea, listen to me.
28:30Stop talking over me.
28:31Okay, no talking.
28:32Martir, Martir.
28:33No talking over me.
28:34I'm the boss.
28:35I'm talking.
28:36We've gone through a lot.
28:37We've gone through a lot.
28:38It's going to be a packed house.
28:39We need to work together as a team.
28:40Remember our jobs.
28:41Remember our jobs.
28:42Everyone has a job here.
28:43And remember what we're fighting for.
28:45And remember what we're fighting for.
28:46I definitely see a change in Annika.
28:48She looks prepared.
28:49She looks like she can tell people, you know, what should be done.
28:53She just seems like she's the boss.
28:55Now, wish them all the very best.
28:56Let's get set up and let's get this place packed on your toes.
28:59A game.
29:00Everyone get on your toes.
29:01Let's go.
29:02Let's get it going.
29:03Okay.
29:04It's going to be interesting.
29:05Wow.
29:06Well done.
29:07All right.
29:08You're not ready to go?
29:11Are you ready?
29:12Yeah.
29:13So Annika, with your sisters, make sure they've got defined roles.
29:16Find out what they're doing and make sure they stick to the plan, please.
29:19So what are our roles tonight now?
29:21So I think I'm going to stay doing expoing.
29:24I'm going to create people, make sure everything's going smoothly.
29:27If we have an overflow of people, I might have to serve.
29:30If we switch roles, make sure you communicate with me, please.
29:33If you switch roles, make sure you communicate with me so I know.
29:36Perfect.
29:37It's interesting because Elise and Brittany are responding well.
29:39They're sort of in total shock, but they're like, what's going on?
29:41Who is this girl?
29:42This is what we're missing.
29:44Shutter a hug.
29:45Let's go, girl.
29:46We got this.
29:47Welcome to the new Callahan.
29:48Exactly.
29:49Here we go.
29:52All right.
29:53You guys are ready for tonight.
29:54All the cooks are ready?
29:55Chefs?
29:56Yes, ma'am.
29:57That's what I'm going to hear.
29:58First customers arrive.
30:00There you go.
30:01All right.
30:02Let's go.
30:03I'm going to put you all over here.
30:04All right.
30:05Under no circumstances that they put menus down without recommending dishes.
30:08Are you guys recommending the food when you go to the tables?
30:11I just have to do that when you bring it to the table.
30:13Push the crab cakes and push the fish and chips.
30:15Remember, we are a seafood restaurant.
30:17Come on.
30:18Fish and chips and crab cakes.
30:19We're going to push the seafood because we're a seafood restaurant.
30:22Yes.
30:23Well done.
30:24Well done, well done, well done.
30:25It's good.
30:26OK, well done, thank you.
30:27No, you well done, not them.
30:28Oh.
30:29Oh.
30:30So we recommend the crab cakes as an appetizer.
30:32They are delicious.
30:33Mmm.
30:34That'd be great.
30:35I'm going to do the sautéed scallop.
30:36I'm going to do the sautéed scallop.
30:37I'm going to go side.
30:38Can I do the breakfast box?
30:41Two more crab cakes.
30:43We've got one oyster and one crab toast.
30:45All right.
30:46Can I get three strips?
30:48One sautéed scallop.
30:49A strip.
30:50Well done.
30:51OK, let's get you.
30:52Touch the tables.
30:5330 seconds at each table.
30:54Hi.
30:55How is your crab cakes?
30:57Delicious.
30:58Amazing.
30:59How's your oysters tonight?
31:00Very good.
31:01Delicious.
31:02Very good.
31:04Wow, what a transformation.
31:05I know it's early doors, but the confidence she's got strutting around the dining room,
31:08she's starting to sound, act, and look like a boss.
31:10Yep.
31:11OK, the tables are filling up.
31:13Listen up.
31:14We're going to take the training wheels off now.
31:16And you're going to handle the rest of the service without me in your ear.
31:20OK?
31:21Yes.
31:22Yes.
31:23Stop answering back.
31:24Yes.
31:25OK.
31:26No.
31:27No.
31:28Quiet, please.
31:29Don't talk to me.
31:30Nothing.
31:31Seriously.
31:32OK.
31:33No.
31:34No.
31:35Nothing.
31:36OK.
31:37No.
31:38No.
31:39No.
31:40No.
31:41No.
31:42No.
31:45No.
31:46No.
31:47No.
31:48No.
31:49Okay.
31:50No.
31:51No.
31:52Don't worry, okay?
31:53Yes.
31:54Stop asking me back.
31:56Yes, okay.
31:57No, no.
31:58Nothing.
31:59Okay.
32:00You said two more scallops?
32:01Yeah, go ahead and just try two more right now.
32:03The biggest stressor for me right now
32:05is keeping track of all of the new stuff
32:08that's gonna be coming in,
32:09and it's gonna be a lot of tickets coming in once.
32:11I still have one sauteed scallop I need,
32:13one crispy Brussels sprouts,
32:14and one more mac and cheese.
32:16I have to work in.
32:17Heard.
32:18This ticket is good.
32:19Now I'm gonna take control
32:21and just show that I care more
32:23and take pride in everything I do.
32:25Hi.
32:26Welcome.
32:27How many?
32:28Two.
32:31Oh, well, welcome.
32:33Elise, table eight for Aaron is good to start being ran.
32:36You're just waiting for two Brussels sprouts right now.
32:39Okay, got it.
32:40Okay, we're going up a gear now.
32:42We're getting super busy.
32:43Tables are filling up.
32:45Unbeknown to Annika, I've got another big surprise for her.
32:50One of the most prolific chefs I've ever had a chance to work with.
32:52Sammy is coming in,
32:53and she's gonna be a little bit disruptive.
32:56Sammy was a semi-finalist on Hell's Kitchen in season 21,
33:00and now is running a top L.A. restaurant.
33:03Hi. How are you?
33:05Good. How are you?
33:06Good. How many?
33:07Just for one.
33:08Yeah. I got a ton of spots,
33:09so I'm gonna sit you over here nice and cozy.
33:11Yes.
33:12Have you been here before?
33:13I have not.
33:14No? Okay.
33:15Well, you're in a treat.
33:16Everything is new.
33:17I just want to see how Annika handles this,
33:19so I'm forcing the pressure to see whether she cracks or not.
33:23It'll be interesting.
33:24Hello.
33:25My name's Aaron.
33:26I'll be taking care of you.
33:27I'm gonna get a lot of food,
33:28because I'm gonna take a lot of pictures.
33:30All right.
33:32All right.
33:33The crab dip and the crab cakes,
33:35and then the fish and chips.
33:37All right.
33:38The lobster roll.
33:40The toast is really good.
33:42I'll get the crab toast since you recommended that,
33:45and the scallops.
33:46All right. Perfect.
33:47Thanks so much.
33:48Yeah.
33:52Annika, that single lady ordered like seven things.
33:55She said she's taking pictures.
33:57I don't know what to do.
33:59She might have a lot of followers,
34:01so put it all in,
34:02and make sure it comes out nice.
34:03Good.
34:04Oh, my gosh.
34:07Okay.
34:08I'm gonna need two more scallops.
34:09Do I have a sea bass going?
34:11I got six sea bass coming.
34:12Okay.
34:13Elise, how's it going?
34:14Do we need a stock?
34:15Not that great.
34:16Not that great.
34:17I think we should slow it down,
34:18putting the orders in,
34:19because the kitchen's getting a little backed up
34:20with all the orders.
34:21Yeah.
34:22We need to slow it down.
34:23Once it hit us hard,
34:24we're working our way through it.
34:25We're working hard.
34:26We're working.
34:27We need to slow the tickets in.
34:28You want us to stop tickets?
34:29Is that what you were saying?
34:30Can you?
34:31Yeah.
34:32I need you to stop putting some orders in,
34:33because we can't do it all right now.
34:38Your food is coming out on the chair,
34:40okay?
34:41Okay, yeah.
34:42Sammy, on table three,
34:44has still had no food.
34:46Can I get a crab dip for table three?
34:49Can you?
34:50No, because I don't want you to pull it,
34:51because I don't know if I need it for another table.
34:52So no, hold on.
34:53She's by herself.
34:54I know, I get she's by herself,
34:55but I'm out of,
34:56this is my thing,
34:57so I need to figure it out.
34:58So let me do it, please,
34:59so I don't mess it up.
35:00A lot of tickets up,
35:01and that one person is not going to get their table,
35:03because it's one person, like a foodie.
35:04I get it,
35:05but I don't really care about this.
35:06It's only crab dip.
35:07Wow, the wheels are falling off, guys.
35:08A little bit of kickback there.
35:09Is any of this lady's food ready?
35:11We're working a few tickets at a time,
35:13just to keep it easy,
35:14because it's a lot of dishes.
35:15Yes or no?
35:16Yes or no?
35:17No, nothing is ready for that at table.
35:18I'm losing confidence fast.
35:19I don't really care if she's by herself.
35:21We're in the kitchen,
35:22so we're not doing that.
35:24Okay.
35:25Annika.
35:26I don't want to let people down.
35:28I don't want to let the staff down.
35:30I don't want to let my family down.
35:32I just don't want to feel like a failure.
35:33Half of me does right now.
35:35Annika.
35:36Oh, what is going on?
35:39Oh, .
35:43Annika, what's going on?
35:44It's just too much.
35:46I just feel really overwhelmed.
35:48Listen, you're doing an amazing job.
35:49I know this is difficult.
35:50It's like defeated.
35:51Like, that's not the way I want people to remember it.
35:54It's okay.
35:55It's okay.
35:56It's okay.
35:57Hey, make a deep breath.
35:58Remember, I've got you.
35:59Okay?
36:00I know you can do this.
36:02I need help,
36:03because it's just so overwhelming with everything.
36:16Remember, I've got you.
36:17Okay?
36:18I know you can do this.
36:19Now, we've got a tough few days.
36:20Get back into that restaurant.
36:21And show them the woman they thought you weren't.
36:23Gordon is talking to my ear right now.
36:24I'm like, he's right.
36:25Like, that's the truth.
36:26You got this.
36:28I need help because it's just so overwhelming with everything.
36:32Remember, I've got you, okay?
36:35I know you can do this.
36:37Now, we've got a tough few days.
36:38Get back into that restaurant and show them the woman they thought you weren't.
36:43Gordon is talking to my ear right now.
36:45I'm like, he's right.
36:47Like, that's the truth.
36:48You got this.
36:51Like, you can't just let these people walk all over you.
36:53I feel like this experience, I could be a boss.
36:58Okay, how are we looking, guys?
37:01How are we looking?
37:01It's not good, man.
37:02It's not good.
37:04You're swamped.
37:04You're swamped.
37:05I'm weeded.
37:05I get it.
37:06Elise.
37:07Elise.
37:07Yeah, we're waiting for these three things.
37:09This is table three.
37:10Can we fast track it?
37:12Plating right now.
37:13Thank you for your patience.
37:14It is still a learning process.
37:16You need me to help you take anything out?
37:18Yeah, actually, can you help me?
37:19Yeah, okay.
37:19Perfect, I'm here.
37:20Actually, yeah, I need your help.
37:22Okay.
37:22Okay, so let's see what we have.
37:25So grab a stick knife, table one.
37:28Uh, baked potatoes should be on its way.
37:32Oh, wow.
37:36Perfect.
37:36It's very tasty.
37:38Okay, is it?
37:38Okay, thank you.
37:41Just a heads up, they're loving the food out there.
37:44You're doing a great job.
37:45Well done, well done, well done.
37:47Sorry about the wait.
37:48So this is a crab dip right here, and he's falling through the crab cakes.
37:52Perfect.
37:53Thanks.
37:53Thanks.
37:53Thanks.
37:53Thanks.
37:54Thanks.
37:55Thanks.
37:56Thanks.
37:58So, how did everything come out?
38:00So good.
38:01Everything's delicious.
38:02We now think that my sisters and I can really work as a team, and my dad would be really proud
38:10of us.
38:10The good news for me is that the sisters are working together cohesively, which is nice.
38:15Everything is delicious.
38:15They've got a big chance of replicating their father's success.
38:20Mom's here.
38:21Married for over 40 years and losing her husband.
38:23This incredible lady found it hard to walk back in these doors, which is understandable.
38:28Bless her.
38:28Oh, there's my husband and my mom.
38:31Oh, my God.
38:33Oh, wow.
38:34Oh, my God.
38:36It looks so fantastic.
38:38I was very much invested in the restaurant for many years.
38:42It was just lately where I fell out because of the grief.
38:46You want to see the place?
38:47Yeah.
38:48To see a smile on her face and to re-engage.
38:51Wow.
38:52This is incredible.
38:54It's a happy place for her again, and that makes me so happy.
38:56They changed the bar.
38:59Oh, it's really, really nice.
39:02I love it.
39:02Yeah.
39:03I just feel like it's so beautiful.
39:07Did you want to love that?
39:08Annika took it upon herself to just step up and do it.
39:12There's no way any of us could have taken on that role.
39:15I'm very proud of her.
39:17How do you feel being back in here now?
39:19It feels different.
39:21I mean, but it feels good.
39:23One emotional night.
39:24Time to get in there.
39:29Enjoy yourself.
39:32Oh, hello.
39:39How are you?
39:40Oh, my God.
39:41I just, I can't believe this.
39:44I'm just shocked.
39:45It's just, I'm so grateful.
39:47First of all, I'm very sorry for the loss of Larry.
39:49But I never got a chance to say to Larry, but I just want to say to you,
39:52congratulations on 20 years.
39:54There's no way on earth this place is going anywhere now.
39:58They're on the same page.
40:00They have this prescription now to get themselves together, to stay on page.
40:05And, fingers crossed, we've turned a corner.
40:08I'm so happy.
40:09I haven't been this happy in a long time.
40:11That's good to hear.
40:12Yeah.
40:13Drop that mid-rare New York strip.
40:16Okay.
40:17I got the fries ready for it.
40:18Uh, right.
40:20Martyr, scallops, give me a pan.
40:23So, you lightly color them.
40:24Okay.
40:25And here, like that.
40:26All right.
40:27Your spoon goes down.
40:30Turn the back around.
40:31Salt, pepper.
40:32Let's go.
40:33Yeah.
40:33And then just hold them down there.
40:35All right.
40:35That's it.
40:36Come out and let them rest, yes?
40:37It's our first night.
40:38You're doing a great job.
40:39Okay, I think.
40:40They're loving the food.
40:41Okay, good.
40:42And it's way better than it was.
40:43Okay, good.
40:44Good job.
40:47This is extraordinary.
40:48The difference is night and day.
40:50And actually guiding Anika like that, um, what a transformation.
40:55But the most important thing for me is that these sisters are sticking together through thick and thin.
40:58And the kitchen is slammed.
40:59And they're under pressure, but they're not cracking under pressure.
41:02And that's the big difference.
41:04Long may that continue.
41:06Table 7 right here.
41:07Can I borrow you for 30 seconds?
41:09No.
41:12Oh, my goodness me.
41:13First of all, sit down.
41:14Oh, my God.
41:15Uh, just explain to mom what happened here.
41:17We built this together, you know, as a team.
41:20Not only did they build it together, honestly, Janice, but they worked together as a family.
41:27As a team.
41:27And that's exactly what I wanted to see in there.
41:29And honestly, I just want to say to all three of you, well done.
41:31Oh, thanks.
41:32I mean, really well done.
41:32Tonight was tough.
41:33Yeah, it was tough.
41:34Tonight we got slammed.
41:35Yeah.
41:35Yeah, it was tough.
41:36But it is hard.
41:38Yeah, it was very hard.
41:39And you held it together in there.
41:40Yeah, it was difficult.
41:41It was okay, Elise.
41:42Hey, come on.
41:43Seriously, that's called a stress test.
41:45Quick question.
41:47What do you think about your big sister's performance?
41:49She did a good job.
41:49She led the team.
41:50People respected her.
41:52Yeah.
41:52Yeah.
41:52Good Anika.
41:53She didn't let anyone walk all over her.
41:54Would Dad be proud of tonight's performance?
41:56Absolutely.
41:56Absolutely.
41:58I really appreciate everything you've done here.
42:01And I'm the boss.
42:02Come on.
42:03Come on.
42:05Get back inside.
42:05Get warm.
42:07And keep up that good work.
42:08Take care, guys.
42:09Bye-bye.
42:09Bye.
42:10With her father's passing, Annika felt utterly overwhelmed by the responsibility of running
42:30the family restaurant.
42:32And her lack of confidence really threatened not only her father's legacy, but the sort
42:37of strong bond she had with both her sisters.
42:40But thanks to the twins reaching out and really stepping up, Callaghan's can continue to be the
42:47beating heart of their family.
42:48I named my restaurant Pretty Girls Cook.
42:55I'm blaming you for this one.
42:56I said we do not have muscles.
42:57Dear, oh, dear.
42:58Just say no, and it's a whole bag bag.
42:59Oh, my God.
43:00It's pretty girls behaving badly.
43:02No, no, no, no, no.
43:03No, I'm blaming you for this one, darling.
43:04No, no, no, no.
43:06I've seen you cussing each other out.
43:07I've seen you arguing.
43:08That's not the way to run a business.
43:09No.
43:09That needs to go.
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