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  • 2 days ago
#ShowMovies
#Customer Wars

Category

😹
Fun
Transcript
00:00What's the f***ing hold up?
00:12Do you need help up or do you want to get the f***ing off?
00:15I want the drive.
00:16Okay, no, he's already come out to help you.
00:19So either go out or get the f***ing off.
00:21Because the rest of us need to f***ing go.
00:24It's unbelievable.
00:30Keep deeper, I need you to stand up.
00:37Turn around, hands on top of your head.
00:39Hands on your head, don't touch anything.
00:47I've got people trying to follow me, Ian, to agree to community.
00:50We're delivering a package.
00:53Hey, don't you touch us.
00:54Hey, give me back my phone.
00:56Are you kidding me right now?
01:00Customer complaints are at an all-time high.
01:04You f***ing tons of bitches.
01:05Putting workers on the defensive.
01:08Oh!
01:09And with labor shortages, supply chain woes, and a 40% rise in violent retail crime.
01:16It's an all-out battle at the checkout.
01:21Oh!
01:21Oh!
01:21Oh!
01:22Oh!
01:22Oh!
01:22Oh!
01:23Oh!
01:23The customer is always right.
01:25Oh, the cop.
01:26It's just plain wrong.
01:28I am a customer!
01:29I'm a customer too, Becky.
01:30Oh!
01:30Oh!
01:30Oh!
01:34Many people around the world rely on public transportation to get them to work during the week.
01:39And while occasional unexpected delays can be part of the process, like this situation involving police activity.
01:47This is why I'm late.
01:49This is why I'm late today.
01:52It doesn't make these seemingly unavoidable events any less frustrating to a worker who's late.
01:58We've been sitting on this platform 45 minutes waiting for a 7 train.
02:04Please, I'm saying I'm going to work.
02:05Which is why passengers who believe a delay is avoidable may take matters into their own hands.
02:12You think, while I wait for a walk, I don't know.
02:15In Toronto.
02:17Does she want help?
02:18Um, she wants help from the driver.
02:20I don't want it from you.
02:22She won't take help from him.
02:23I want him because he's a f***er.
02:25A tram making a routine stop at a station.
02:29The driver's supposed to help.
02:31Seems to be experiencing a delay caused by this woman.
02:35Who, according to the person filming, is demanding that the driver help her on board.
02:40I'm sorry guys, sorry.
02:42We need to go to a platform.
02:43Can you?
02:44I don't care.
02:45They stay alone at the time.
02:49And while it's unknown what the driver is doing at that moment,
02:52multiple bystanders offer her their assistance.
02:55Come on.
03:01As well as provide potential alternatives, like getting on the next tram.
03:10No, no, no, no.
03:14But she doesn't appear to be interested.
03:16You're being a little bit self-tripping.
03:18I'm not.
03:20Which finally seems to push one fellow passenger.
03:23Hey, what's the f***ing hold up?
03:26Do you need up?
03:26Do you need help up?
03:27Or do I want to get the f***ing off?
03:29To pursue a more forceful tactic.
03:32Okay, no.
03:32He's already come out to help you.
03:34You need to go out or get the f***ing off.
03:36Because the rest of us need to f***ing go.
03:39Well, the rest of us do f***ing care.
03:40Yes.
03:41Yes.
03:42So either I can help you up, then f***ing off.
03:45But even this extremely straightforward approach fails to move her.
03:48You shut the f***ing up and then get off.
03:50You accept the help from the driver.
03:53He came here and helped you already.
03:54You didn't want to f***ing help.
03:56So f***ing off.
03:57You didn't want to f***ing off.
03:59Seriously.
04:00Madam, either out or in.
04:01In or out?
04:02The rest of us have f***ing places to go.
04:04I have a f***ing hospital for your attention.
04:08I need to get to the f***ing hospital, okay?
04:10So either get the f***ing on or get off.
04:13Until finally...
04:14We call the police, sir.
04:16We call the police.
04:18She obliges.
04:21Why hurt?
04:22F***ing.
04:23You really big are f***ing.
04:26Literally, look at the amount of traffic you just caught.
04:29Street cars.
04:30Look at the amount of traffic you just caught.
04:32And with that, the driver comes back to raise the ramp.
04:36F***ing.
04:39And gets things moving again.
04:41I better realize...
04:42A reminder for everyone relying on public transportation.
04:49If you find a way to watch, I don't know.
04:53Consideration for all your fellow passengers.
04:56Get or out?
04:57You want to f***?
04:58Press that out.
04:59F***ing place.
04:59He's on get.
05:00And their wide variety of potential needs.
05:02No, they won't.
05:03We get too long.
05:04I want the driver to help.
05:06I don't think he's able to help.
05:06Is it the next driver?
05:08No.
05:08The next driver?
05:09No.
05:10Is the surest way to get everyone where they're going, on time.
05:14Woo!
05:16Why hurt?
05:17You're a f***.
05:25Coordinating a large event takes a tremendous amount of preparation and expense.
05:30And while most of the budget may be used for decor, furnishings, staff, and other amenities,
05:35if the event involves a competition, especially one that could become highly charged or emotional,
05:42putting some of that money into very visible on-site security might not be a bad idea.
05:49At an event hall in North Carolina, a fashion show competition has erupted into an all-out melee.
05:59According to media reports, allegedly it all began when one contestant, offended by a judge's ruling,
06:13threw a chair, which ignited a chain reaction of furniture throwing and fisticuffs.
06:18And while many have begun to wisely head for the exit, the situation is far from over.
06:30Despite apparent attempts to shut the event down,
06:43the situation appears to hit a new level of danger with the appearance of an object that resembles an axe.
06:53Several people immediately surround the man in an apparent attempt to prevent any potential injuries.
07:06But when someone waves what appears to be a taser in the air,
07:10the man breaks free.
07:16Fortunately, more bystanders are able to catch up with him
07:28and eventually escort him out of the space
07:33as the melee finally seems to come to an end.
07:38According to media reports,
07:40police are not able to charge anyone involved in the brawl
07:44because the crowd had dispersed by the time they arrived.
07:50But it's a regrettable situation
07:52that might have been avoided
07:55with some healthy perspective
08:00and a very solid contingency plan.
08:04Many customers who've traveled by plane,
08:15especially in the past 20 years,
08:17have experienced the sometimes intense scrutiny
08:20of airport security.
08:23And while some might attempt
08:30to inject some humor into the process...
08:32Like this moment,
08:39when a woman plays a joke on her fiancé
08:41by stashing an embarrassing item
08:43strapped to a water bottle
08:44in his carry-on.
08:56It's important to remember
08:57that despite the apparent occasional inconvenience,
09:02the heightened security is necessary
09:04in order to protect the lives of everyone in the air
09:06and therefore should be taken very, very seriously.
09:11I got APD here listening,
09:14so you're relaying information to them as well?
09:17On the tarmac at an Albuquerque airport...
09:19Passenger is airdropping bomb threats
09:22to flight crew and passengers.
09:26Police have received a call about a passenger
09:28who, according to police reports,
09:30used his cell phone's airdrop feature
09:32to send a bomb threat to fellow passengers
09:35while a flight from Dallas was in the air.
09:38This is the name of the phone that it's coming from.
09:40Phone ID is Keith.
09:42They believe they know who the passenger is
09:44because the name Keith was attached to the phone's ID.
09:47All right, everybody got their plans?
09:49Yeah.
09:49All right, guys.
09:51And now that the pilot has landed the plane
09:53on an isolated stretch of the runway,
09:55they prepare to board it
09:57to confront the culprit.
10:00I need everybody at this time
10:01to go ahead and twist our hands.
10:02Stand out on the top of their head?
10:03No, no.
10:04Go to the front.
10:04Go to the front.
10:05I need everybody to stay seated.
10:07Go ahead and keep your heads up.
10:08Using the info received about the passenger's name,
10:11police have managed to zero in on the suspect.
10:15I need passenger.
10:16How's in your head?
10:16Keith Beamer.
10:17I need you to stand up from your seat.
10:20And his exact location on the plane.
10:23I know you're sitting at 17F.
10:25Keith Beamer, I need you to stand up.
10:26But because the threat is so serious
10:29and the lives of so many are at stake...
10:31I need you to obey all commands
10:33given to you by the police.
10:34If you do not obey all commands,
10:36force will be used against you
10:37to take you in the custody.
10:38Even as the passenger appears to surrender...
10:41Turn around.
10:41Hands on top of your head.
10:42Hands on your head.
10:44Do it now.
10:45Police need to be prepared for anything.
10:48Don't touch anything.
10:52Put your hands on your head.
10:53Put your hands on your head.
10:55Put your left hand on the top of your head.
10:57Do it now.
10:58Keep walking.
10:59Keep walking.
10:59Fortunately, the passenger gives himself up
11:02without incident.
11:03Thanks for the hand.
11:04Behind your back, please.
11:06And is escorted to a police cruiser.
11:09According to the police report,
11:11after other passengers are removed,
11:14canines search the aircraft,
11:15where they find no evidence of a bomb on board.
11:22Regardless, the suspect is taken to the station
11:24for questioning.
11:25Did you use the airdrop feature at all
11:27from your phone on the flight?
11:30No.
11:31Did you ever write a note on your phone
11:33about having a bomb?
11:35No.
11:36But he denies any involvement.
11:38Let's open up your notes.
11:40No.
11:40Today at 8.31 a.m.
11:42So, did you write that note?
11:44No.
11:45No?
11:46That's just kind of weird.
11:47I don't know.
11:47It's kind of unusual.
11:49You have no idea how that one got there.
11:51I haven't.
11:52I haven't.
11:53Despite apparent evidence to the contrary.
11:56Go ahead and have a seat.
11:58But he eventually pleads guilty
11:59to conveying false information and hoaxes
12:02and is sentenced to 36 months of probation.
12:05He is also not allowed to fly on any aircraft
12:08without prior approval from his probation officer.
12:11Proving that any threat to the security of an airplane,
12:15regardless of the intention...
12:17Our passenger is airdropping bomb threat to flight crew...
12:22...will be met with a deadly serious response.
12:25If you keep the beamer, I need you to stand up.
12:27Turn around.
12:28Hands on top of your head.
12:29Hands on your head.
12:36With tens of millions of packages
12:38delivered every day in the U.S. alone,
12:40some larger retailers have begun using
12:42more independent contractors
12:44to help carry out deliveries.
12:47And while this arrangement can be ideal for drivers
12:50seeking flexibility in their work life,
12:53because they often use their own unmarked vehicles,
12:56it can also make it difficult for them
12:58to convince some people that they are legit.
13:01in Green Valley, Arizona...
13:06Hey, don't you touch us now!
13:09Give me back my phone!
13:10Are you kidding me right now?
13:12Nah, give me the phone!
13:14...a contracted delivery driver
13:16is locked in an ugly exchange
13:18with a resident from a gated community...
13:20Get the hell off of me!
13:21I got police!
13:22...who's apparently on the phone with police,
13:24according to driver Jaylene Williams
13:26and her boyfriend, Steven...
13:28Go ahead, and I got proof of you
13:29just putting your hands on us!
13:31...who both recall what led up to the altercation.
13:35I was towards my second-to-last package
13:37when I approached the gated community.
13:40Typically, a customer is supposed to leave
13:42any access code in the notes.
13:46Unfortunately, this night,
13:47they didn't leave a gate code for us to access.
13:50That's when, according to Jaylene,
13:52the community resident who was behind them
13:54in a golf cart waiting to enter
13:56seemed to get impatient.
13:58He ended up getting out of his golf cart
14:00and then he came up to our window
14:02with flashing his flashlight into our car.
14:05He told us,
14:06why don't you get out of the way
14:07so I can put my key fob in
14:09and then you can follow me in.
14:11But once through the gates,
14:12she says he suddenly changes his tune.
14:15I've got people trying to follow me in
14:17to agree to community.
14:18We're delivering a package.
14:20Literally in uniform for...
14:23I don't care if you were the or not.
14:26You literally told me...
14:27You literally told me to move
14:30so that you could get in
14:31and you said to follow you in.
14:33Does that allow a car to follow a golf cart?
14:36You told me...
14:37You told me to follow you.
14:39You told me to get out of the way
14:41so that you could try and get in
14:43because you were looking for your key fob.
14:45So I got out of the way.
14:47He ended up hitting the brakes.
14:48He came up to our window telling us
14:50that we need to turn around.
14:52We need to go put in our own code.
14:53He said it multiple times
14:55that we don't belong here.
14:58Hey, don't you touch us.
14:59Hey, give me back my phone.
15:00Are you kidding me right now?
15:03Nah, give me the phone.
15:06They wanted to follow me in
15:07using my passcode
15:08and I told them no.
15:10They're not supposed to do that.
15:14I didn't know they were at delivery.
15:17I was really trying to see
15:20if I could, you know,
15:21de-escalated somehow, someway.
15:23You told me...
15:24You told me to follow you.
15:26Nah, man.
15:27You told me to get out of the way
15:28so that you could try and get in
15:30so I got out of the way.
15:32Babe.
15:33Huh?
15:34Get in.
15:37Get in.
15:37And do what?
15:38Get in.
15:39And do what?
15:40Get in.
15:41Back up and pull out.
15:45I'm trying to do the right thing
15:47and not let people
15:48in a community
15:50and I've got drivers
15:53giving me...
15:54A few minutes later,
15:56police arrived.
15:57They were basically blinding me
15:58with the lights.
16:00I understand.
16:01We're doing their job.
16:04At this point,
16:05I don't know that they're...
16:06All I know
16:08is they're following me
16:10in on my code.
16:11I said, no.
16:13I said, if you don't have a code,
16:16back up.
16:18Go call whoever you need to
16:19to get in
16:20or whatever you need to do.
16:21According to Jaylene,
16:22after viewing her video,
16:24the police allow her and Steven
16:26into the gated community
16:27to finish her route.
16:29Luckily, the interaction
16:30didn't escalate further.
16:33Hey, don't you touch us.
16:35Oh, give me back my phone.
16:36Are you kidding me right now?
16:38And Jaylene and Steven
16:40walk away with some valuable lessons
16:42for delivery drivers.
16:44It can happen to anybody
16:45and to just, unfortunately,
16:47be prepared
16:48on how to handle that situation.
16:51And their customers.
16:53Please provide your gate codes
16:55if you live in a gated community.
16:58Provide any access information
17:00that we need.
17:01I've got people trying to follow me
17:03into a gated community.
17:04We're delivering a package.
17:06Just so that we're able
17:07to do our job smoothly
17:10and not run into situations like this.
17:12You told me to follow you.
17:14No.
17:14While it may be hard to imagine,
17:22many fast food restaurants
17:23and drive-thrus
17:24do actually stop serving
17:25for a few hours each day,
17:27especially in areas
17:28with less continuous traffic.
17:31But just because they are closed
17:33doesn't mean they are empty,
17:34as sometimes a lone employee
17:36will be present
17:37cleaning equipment
17:38or stocking supplies.
17:39a shift that,
17:41while generally peaceful,
17:42can suddenly turn terrifying
17:44if something unexpected
17:47enters the scene.
17:48At a fast food restaurant
17:50in Georgia,
17:51it's early morning
17:52before opening
17:53when two men
17:56enter a back room,
17:57one carrying a gun.
17:59the man with the gun
18:01directs the other man
18:02and employee
18:03into the office,
18:05where the man with the gun,
18:07according to the police report,
18:09orders the employee
18:09to open the safe.
18:11But the employee,
18:13an inventory specialist
18:14who is restocking supplies,
18:16reportedly tells the robber
18:18that he doesn't have
18:19the combination to open it
18:20because it's not part of his job.
18:23And when the armed man
18:24then allegedly threatens his life,
18:27the employee feels compelled to act.
18:30The struggle moves back and forth
18:41through the room.
18:45The weapon never leaving
18:47the intruder's hand.
18:49Then, after several minutes
18:51of neither man gaining
18:52the upper hand,
18:54the man with the gun
18:55is backed out of the room,
18:59where, according to the police report,
19:00the employee,
19:01both men decide
19:02they've had enough,
19:04allowing the employee
19:05to escort the man
19:06out of the building
19:06without further incident.
19:09According to news reports,
19:11the suspect,
19:12who had entered the restaurant
19:13by breaking a drive-thru window,
19:15flees the scene
19:16before police arrive.
19:18According to the police report,
19:20he is found and arrested
19:2130 days later.
19:23He faces charges of
19:24armed robbery,
19:25aggravated assault,
19:27second-degree burglary,
19:29kidnapping,
19:29and possession of a firearm
19:31during the commission
19:32of a crime,
19:33among others.
19:35The employee later tells the media
19:37that his martial arts training
19:38was a huge help
19:39in keeping him safe,
19:41and his main goal
19:42during the incident
19:43was to simply get home safely
19:45to his two young children.
19:47in the Vehicle,
19:48in the
20:01simulation,
20:01where he was
20:02once he was
20:04and after that,
20:05he was to only
20:07a single man
20:07and he was able
20:08to help him
20:09to his own
20:09and to his own
20:10and the way
20:12it was to make him