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00:02Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to TechCrunch.
00:08This move enables the integration of AI-powered voice agents to enhance customer interactions.
00:13With over 200 million monthly users, WhatsApp Business is a key revenue source for Meta.
00:18WhatsApp is expanding voice capabilities to larger business accounts,
00:21allowing them to make and receive customer calls through its API in the coming weeks.
00:25The platform will also soon support voice messaging between businesses and customers.
00:29These updates enable companies to integrate AI-powered voice agents from startups like Vappy or Eleven Labs to manage customer service.
00:36For all things money, visit Benzinga.com.
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