What tasks are you offloading to Al at work?

From writing emails to transcribing Zoom calls, New Yorkers share how they actually use AI at work as part of our new AIQ series with ServiceNow.

Transcript

00:00Like, help me clean up this email, make it less hostile.

00:03Kidding about that.

00:04What tasks do you ask AI to help you with at work?

00:07We have our Zoom meetings transcribed using AI.

00:10It'll do data analysis for us, stuff like that.

00:12Other than Google, a question or a location

00:15or something like that, I don't really engage in AI that often.

00:19I've used it as a replacement to Google,

00:21and I feel like I get a more cohesive answer more consistently.

00:23To find some place or to help me with a ticket.

00:27Technically, I don't use the AI to help me with anything

00:30because I'm just that smart and brilliant.

00:32I ain't gonna let a computer do my job,

00:34but I see other people use the AI too.

00:37Sometimes if I'm writing a paper,

00:39I'll present my thesis and my opinion on said thesis.

00:43I could sometimes enter that into ChatGPT and ask,

00:47could you provide me with some sources

00:49to help further prove this point I'm trying to make?

00:52Like, write marketing email, things like that.

00:56I'm drafting emails for my customers.