00:00This is a queue to get a medical turn in a public hospital.
00:07This is AEDO.
00:09There was a long line that turned into a camp.
00:13Look at the amount of people there.
00:16Gabriel Prosperi, good day 24, sir. You're there, right?
00:21How are you, Luis?
00:22Exactly, meters away from those images that we just shared.
00:25Now we are in the office of the director of the hospital, Luis Güemes,
00:30who is going to attend to us and explain why these queues.
00:35We are with Adriana Algace.
00:38Doctor, why these queues?
00:41Well, good morning everyone.
00:44The reality is that these queues respond to the great demand of the population
00:50for medical attention, for specialists, for the need to carry out studies,
00:57the need to find an answer in a system that obviously tries to
01:02address all the concerns, all the needs of the population,
01:08but of course it is finite and has its bottleneck,
01:13which we are trying to solve all the time.
01:16But the reality is that in the face of a greater supply of services,
01:20with the incorporation of new equipment, new specialties, more complexity,
01:25the demand also increases, which cannot be solved in other systems.
01:31We are receiving many consultations from the private system,
01:35from patients who have access to shifts for a long time,
01:43and here they find it, in spite of everything,
01:46with a faster response than in the private system.
01:52So, well, what happens is that the demand increases
01:57and the number of patients approaching increases.
02:01Luis, Dr. Algace is listening.
02:04Dr. Algace, thank you for attending us.
02:06If I say, summarizing what you also explain,
02:09the crisis took people out of the private system
02:13and they all go to the public hospital.
02:15Am I saying it right?
02:18I don't know if all of them, but it took a large part of the population out.
02:21Of course.
02:22In terms of number, proportion,
02:25how much more do you serve at the AEDU WEMS hospital?
02:31We are currently serving 60 to 70% of social works.
02:38We have demand for patients with social works.
02:41And do you serve them the same and then do the recovery?
02:46We try to do the recovery.
02:48Now, in recent years,
02:52we have had the lack of support for the recovery of costs.
02:57We don't have a superintendent who regulates these recovery costs,
03:00so it costs us a lot.
03:02But the reality is that no patient's attention is denied.
03:06Today, I have a non-urgent ailment.
03:10I need to see a doctor.
03:13Approximately, when can I see a doctor at the AEDU WEMS hospital?
03:20No, we have an offer for clinic and gynecology.
03:26There are web courses that you can take from the application.
03:31There are other courses that you can take in person,
03:36because not everyone has access to digital media for the web.
03:42And through the regional node.
03:45We are currently having 30-day shifts,
03:49some before, because many times they are given priority.
03:54People with disabilities sometimes require attention earlier,
03:59so they have a shift.
04:01Those who are already in treatment, those are first-time shifts.
04:04Those who are already in treatment leave the consultation,
04:07and for the next consultation they leave the shift
04:09when the specialist indicates it.
04:11So it also depends on the delay of the shift.
04:14Doctor, on days like today,
04:16with very high temperatures and thermal sensations,
04:19I know that it is not the hospital's responsibility.
04:21I don't know if this has happened, I don't see it in the images,
04:23but can all those people who have been waiting for hours
04:27to get some water or some kind of relief,
04:31I don't know if the municipality of Morón,
04:33I understand that AEDO is part of Morón,
04:35could organize this type of operation,
04:37because there are people who are under the sun for hours and hours.
04:42We tried to resolve this a few years ago.
04:47There was no waiting room in external consultations,
04:50and the reality is that it was desperate,
04:52because this was happening, which you are mentioning,
04:54with long queues for many hours,
04:57in the sun or in bad weather, in the rain.
05:01And the reality is that we did an important job,
05:04with an important waiting room,
05:07which has the ability to enter all the patients who arrive,
05:15they are distributed by specialty,
05:17they are distributed in first-time shifts,
05:19inside the waiting room, with air conditioning,
05:21something more comfortable.
05:22The reality is that the external consultations
05:24open at 7 in the morning,
05:26which is the time when the attention begins.
05:30Clearly, there are people who, out of habit,
05:35or out of necessity, or because they require it,
05:41or if they decide, they arrive earlier.
05:44They are used to a habit in Argentina, unfortunately.
05:48Dr. Algace, thank you very much for this talk,
05:50and we wish you the best.
05:52Thank you very much, likewise.
05:54See you. Thank you.
Comments