Tell Me Why women should follow their passion

Gulf News

Ghada Sawalmeh, CEO of Gargash Hospital, joins Maria Botros on this week's Tell Me Why podcast episode to talk about how following her dreams allowed her to become a pioneer in her field.   I was always told I was 'bossy' growing up, but if I was a boy I would have been called 'determined', says Ghada  Ghada: I'm the youngest female CEO in the healthcare sector  60% of our workforce is women and I would like to see this number grow, says Ghada  Ghada: Never say no to opportunities that arise because you discover new things about yourself  See more videos at https://gulfnews.com/videos Read more Gulf News stories here: https://bit.ly/2HLJ2km  Subscribe to Gulf News on YouTube and watch more of our videos: https://www.youtube.com/user/GulfNewsTV  #UAEnews #podcast #Emirati

Transcript

00:00Was always told that I was that kind of some people called it bossy when I was growing up

00:04But if it was a boy, it wouldn't have been bossy exactly would have been determined. It would have been yeah

00:08He's got vision, you know, I never let it get to me to be honest

00:13My mom supported it. So from that angle I found myself

00:20Getting to the position that I'm in right now because I was I was like, okay, so my mom's the first

00:25Gynecologist in Marathi and IVF consultant

00:29My other aunt was the first female lawyer other one for started accounting grandma the first woman to drive a car

00:34I was like, what do I do? I'm the youngest female CEO

00:40We got one of one of the ticks so that was great

00:55All right, we are out and about today we are at Gargash Hospital

01:00We actually love doing these

01:02You know outside podcasts because they add a bit more flavor to our episode and today joining me on the show is rather

01:09So I mean who's the CEO of Gargash Hospital? How are you? I am actually great

01:15I'm pretty excited as we were discussing earlier about the long weekend. Yes coming a week-long weekend

01:21Which is quite fun for everyone. I'm sure

01:23Time to spend with family and time to get some recuperation. Yes

01:28Downtime. Yeah long overdue

01:31Recreation like everyone needs it right now. First of all, I want to say you look lovely. You're very colorful today

01:37I love today was the right shades, you know, I mean, honestly if someone's listening to this head to our YouTube channel

01:45And watch and watch the show first of all and secondly look at how gorgeous

01:50Vibes going on

01:53That's the one thing about the Ramadan is that you get to wear the comfy Jalabi is

01:58Exactly and it always looks good. So it works formally

02:04Put on a pair of trainers and you're fine. Yes

02:07Okay, so today we're gonna talk everything about, you know, good gosh hospital when it was founded, you know

02:13The specialties everything about the hospital, but before we dive into that I love getting to know my guests first

02:19So I want to get to know you. Who are you?

02:22How did you get into this role and did you ever think you would get into the medical industry?

02:27So I am the eldest of four. Okay

02:31After me is my brother and then my two younger sisters

02:35We all have some kind of contribution that comes into the healthcare space

02:41So for myself, it was always like my parents were both my mom is a is the founder of the gosh hospital

02:48My father may he rest in peace was a general surgeon consultant Wow and

02:54focused on on bariatric surgery

02:56And it was always I always was intrigued and interested in health care

03:01The only thing is that I'm quite an extrovert personality

03:04So I never I got accepted into med school

03:07but then I looked at myself and I you have to sometimes take that moment and say

03:13You know you looks you look in words and I was like I'm very extrovert

03:17Could I do what my mother did and my father did all of these years because you really have to commit

03:22Yes, and I didn't want to end up coming into it with the easy

03:26Well, I know this person so I'm gonna get that job. So I was just like, okay

03:30I'm pretty good also with talking with people with

03:33Marketing with things and so then I went into business. I remember my father wasn't very happy. Yeah

03:38Yeah, he was like, no you have to eat his medicine. You're the first child

03:43so I

03:45But my mom was very understanding because coming from a business background herself and yeah, I found myself going down

03:52marketing and management double major and then doing my postgraduate in my MBA and then I did my

04:00Shadowed some CEOs and the second largest semi-private

04:04Medical facility in Italy and nice Evie Valencia. Also, I did my training in

04:11You know IVF spectrum and

04:13Center management and things like that

04:15So it was quite fun to be able to jump around and learn from different places around the world

04:20Especially that some of them were going through a hyper growth phase

04:24So I found it quite interesting because Dubai is always in a growth phase, of course

04:28Evolving. Yeah. Yes. So from from for me. It was more like, okay, I'm gonna go into business as I said

04:36Be a BBA and then I found

04:40Hospital management and I was like, okay, you know what? What's about perfect? You know, I'm gonna I'm gonna go down this route and

04:46Yeah, I I

04:49My mom said that makes a lot of sense

04:51And as I think we discussed before my mom's been my rock through everything that I've done

04:56We have had our disagreements and certain things when I'm like, no, but I think it's this way

05:01She's like, you know, I'll go and try it out. I will

05:03It's part of the mother-daughter dynamic like you have to have this. I always tell my brother

05:09My brother and sisters always tell me

05:11You always end up getting what you want and I'm like, no, it's because there's the longest loyalty program over here

05:19It's 30 plus years of loyalty

05:24Yeah, I mean from another perspective I'm also quite

05:28adamant on getting things

05:30done and and and I do have goals and I do have a vision of how I want things to be done and

05:36I was always told that I was that kind of some people called it bossy when I was growing up

05:41But if it was a boy, it wouldn't have been bossy exactly would have been determined. It would have been yeah

05:45He's got vision, you know, I never let it get to me to be honest

05:50My mom supported it. So from that angle, I found myself

05:57Getting to the position that I'm in right now because I was I was like, okay, so my mom's the first

06:03Gynecologist in Marathi and IVF consultant

06:06My other aunt was the first female lawyer other on for started accounting grandma first woman to drive a car

06:11I was like, what do I do? I'm the youngest female CEO

06:17We got one of one of the ticks so that was great

06:20You're a pioneer and where you like in the position you're in and that's all that matters. So that's good

06:25You know, I can totally relate to what you're talking about

06:28I come from a long line of medical practitioners as well. And when I first told them, you know what?

06:34This is not what I want to do

06:38Yeah, my mom similar to your mom was very supportive she was like, yeah do whatever you want

06:44Like she didn't want me to get into something that I'm not passionate about and there's more empathy from moms

06:49Can you know dad's are more practical? What are you gonna do with your life?

06:53this is something that you would always find a job exactly, you know while while moms are more empathetic for the

06:59passions of life

07:00Yes, absolutely. Absolutely. And I think that's the best advice like I hearing what your mom told you and you know

07:07Based on my personal experience. It's the best advice follow your passion because if you do something passionately, it's better than doing something

07:14that's supposed to be a

07:16Sustainable career and you're not passionate

07:19Okay, so you you are in the medical industry right? Yes. Okay. Tell us a bit more about good gosh hospital

07:26When was it founded? You said your mom founded? Yeah, so the idea so we we were already in of course being dr

07:33I could crash we have our IVF unit

07:36We have our IVF unit in Sharjah and we said if we do make a comeback to Dubai to definitely be on a larger scale

07:42we were getting a lot of

07:45Not to not to not to of course there has been a lot of changes as far as regulation is concerned

07:51But at the time in 2014 if I remember correctly 14 15

07:55We would get patients that you know, not necessarily the right treatment was done for them or

08:02Said treatments were done, but weren't really done

08:04Nothing nothing was actually so we didn't like that unethical practice that we were hearing about internationally as well as you know

08:10Of course happening everywhere and the patients were coming and we were like, you know what if we're gonna go back

08:14We're gonna go back with something that makes sense. So as as you know, gosh hospital, we are not a huge hospital

08:21We have 36 specialties and departments

08:24With hopefully growing into more subspecialties because healthcare medicine is just so vast

08:29you know every every speciality has such a such a

08:33Wealth of different subspecialties within it and we wanted it

08:37We keep pushing the concept of transparent and ethical health care and preventative health care

08:42People don't need to come to hospital when it's a scary time. Mm-hmm, you know

08:46It's very important to remember that hospitals are here actually to help you

08:51Not just in in the stressful times there are some places of great great happiness

08:56The only time that we remember it's a place of happiness is when we give birth. Oh, yes, of course

09:01You know what I'm saying?

09:02But there are so many other things being tested negative for COVID

09:05Yeah, people were so happy when after 4 to 12 hours, you'd end up getting a negative result and you can finally travel

09:11You know what I'm saying?

09:12But why should it be tied to something bad?

09:15Preventative measures is very important finding a mold this small versus finding a mold this big. Yeah, it makes a huge difference

09:21yes, so

09:22We said the idea was born around 2014 2015

09:27we procured the land sometime after that and then the design process began my brother is and

09:33He's a he's an architect

09:35He worked and project manager for the for the facility. I did the interiors because I was like, I don't want brown

09:44Places tend to have brown and beige and I was like it's brown and beige outside. I don't need that inside as well

09:49So that's that's one of the things I was, you know, I wanted again the same concept of you know

09:55Serenity calmness, you know chill chill vibes as they say when you come into a place

09:59You don't need to be stressed when you come in. Yes

10:03So yeah

10:04We started and we got a soft launch in 2019

10:09August if I remember correctly as August and then our grand launch was supposed to be in

10:16March

10:1821st and that's when the lockdown the lockdown was actually announced

10:25But you started with a BAM, yeah

10:27The decision was should we because you know, we were like 11 doctors

10:30Mm-hmm, I think the total number of stuff is 40 30 something 40 stuff

10:35I was okay

10:36I could give everyone either unpaid leave paid leave semi paid leave there were so many different options that the government was it was giving

10:42right

10:43Or should I just go ahead full throttle and I just said, you know what?

10:47Let's just go ahead because it's a very important

10:51We're in the healthcare industry. We're here to help people. Let's just go. Let's just see what we're gonna do. Very steep learning curve

11:01Very quick learning modes

11:05Adapting changing and that's something that I'm very proud of my team is that we had the weirdest situations happen

11:12Be it the patient or be it the the

11:15The doctors that we had the staff that we had and the fact that we were able to navigate

11:19My management team was just me and my CFO Oh to begin with you know, and I am I and my EA

11:25Mr. Mr. Shibu, you know, that was just us, you know

11:29We were the ones running around and getting everything done and I think we were in the middle of getting a new HR

11:34So like, you know, it was a lot was happening a lot a lot was happening

11:38So it was it was very I'm very proud of how far we've come

11:43Throughout these was four years. Yeah, it almost seems like it was yesterday like whenever anyone mentioned

11:51Yeah, it just happened. I think people are still recovering from a hundred percent. Everyone amnesia. Nobody wants to remember

11:58honestly, and people just don't want to come to terms with the fact that like

12:02Four years have passed since this global pandemic that changed everyone's lives and your person it changed so many things

12:09Yes, it changed businesses. It changed the way that people look appreciate their time

12:14Of course time everything's changed how you spend your money has changed. Everything's changed after course, of course

12:19And what you view as important in life as you're drastically change

12:24You you start to think you know

12:27You thank God for your health for your family for the blessings that you have and it really put everyone's feelings

12:35I feel like self-care really grew like giving time to yourself. Like I I always was pretty good at

12:42Like my managing my time, but I feel like after kovat it just became like yeah, but I really want my time

12:48Yes, you know like Mimi time. It does make a difference and

12:53You know, even if it's like an hour

12:55Posts my putting what you know, my daughter and my

12:59Food and everything to the side, you know

13:01Just having that that one hour to myself makes such a big difference and sometimes even you're invited and you're like, okay

13:07Maybe not today. Yeah, you know why I don't really have a reason. I love you guys

13:13It's just you know, I really want this Friday for myself. I want to mask it up

13:17I want to watch some Netflix and I want to chill on my own

13:20Absolutely after I agree I agree 100% self-care number one after that pandemic and after everything we've been through

13:27So the hospital was put through the test, you know with the pandemic when it hit

13:33And I think that's I think that was like the best beginning anyone could wish for because you guys were front front liners

13:39I mean, we were front liners. It helped us establish really quick relationships and real and reliability

13:45From you know, like the Ministry of Health Dubai Health Authority

13:48It was such a group like group work that came together. It really brought all the facilities together

13:54But especially from you know

13:56Being the new kids on the block and having that fast track like I as I said, you know

14:00My team was small. So at four o'clock in the morning, they'd be calling me from the DHA. We need an ambulance here

14:05I have quick now

14:08You know, so like I said it helped us

14:12Prove ourselves amazing, you know, and you know, even after that like we had a few meetings and you know, like oh

14:18So what policies do you guys have for though?

14:20Well, we've got a policy actually for this so because we we came into the game knowing exactly what we want and what we don't

14:26Want exactly so our policies are committees that everything was in play, you know

14:32It's quite nice that both of like the when it comes to the partnership that we have with the government

14:37We're able to exchange ideas as well, which is which is quite liberating

14:41To a certain extent nice nice. So you you I know you mentioned something during our conversation

14:47We're not a big hospital, but you have 36 specialties like that's that is big

14:52I mean, you know, it's considering so we've got everything. So we're the first we were

14:55We are the first hospital to have had a fully fledged IVF unit meaning that it has its own OT

15:01That's fantastic our post-op lab

15:04All of it. I think the only thing that we don't do is genetics because that's a completely different right lab set up

15:11Maybe potentially you don't know

15:14You know gap I tiny goes with it. We've got ortho. We've got the emergency department radiology

15:21Lab in-house lab. So when you talk about 36, it's not really that big considering what's in medicine, you know, of course

15:29But we're also talking about like the subs. So you've got for example, we have high-risk

15:33Gynecological gynecology, you know things like that, you know, so not all hospitals say that they do have but there is a difference between a normal

15:40Laparotomy and high-risk laparotomy. Okay, or advanced laparotomy. Right. So from those angles you end up having those subs as well

15:46And you know, like we were thinking

15:49Initially to you so we changed a lot. So initially we were looking into for example IVF and mother and child

15:54But then we saw that no, but our location is prime for the for the community

15:59You know the size is good like being being a mom myself

16:03I don't want to go into a hospital where I have to sit there and huge and find this and find that you know

16:08So our positioning is quite prime for us to be something where the community and a family can come finish

16:15What they need to do and go so all the care that goes along with

16:19Mother and child, you know, I'm from conception all the way to

16:24Growing up we have it over here. It's just the sub sub specialties like for example when you look at pediatric surgery

16:32Mm-hmm things like that. That's a different kind of setup. But again, that's something that I would look at in the future

16:38So there's always so much to invest in and expand in internally before you even think about

16:44Looking at it from absolutely. Yeah, absolutely. You start from within. Yeah to be able to actually physically expand the space

16:51And and I agree 100%

16:53But I also appreciate greatly the fact that you were saying

16:58You were you're aiming to educate the public about preventative

17:03Medicine is something very important. I want to know more about that

17:07Like I mean, what are you doing to educate the public and what is that general feeling that you get from people that?

17:13That they don't actually

17:15seek medical attention

17:17Unless there's an emergency so from from a general perspective

17:20I think if you're following us on Instagram or this I don't do a lot of very mainstream marketing

17:25Okay media, so I tend to do more community-based. I I come to you

17:31Yes, you know so a lot of our

17:34Are we do family days?

17:35Sometimes I think it's two to three times a year because you know by great demand from the patients, you know

17:42Having that kind of relationship change from it rather being than just that commercial bombardment

17:48Yes, which I don't appreciate as a consumer. So I said I don't want to do that

17:54Absolutely. So that's why when you see it

17:56There's a lot of we come into the perspective of either through our social media giving in some tips and tricks for example

18:01Now, it's Ramadan as we know

18:04Coming in. Everybody knows about Breast Cancer Awareness Month and all of that kind of stuff

18:08Coming in everybody knows about Breast Cancer Awareness Month and all of that

18:12but there are so many other forms of awareness months that come in and

18:16We try to bring the doctor to you with these these

18:23Do I call it a campaign not really a campaign?

18:25It's more like an initiative an initiative

18:28You know like sometimes we would go, you know to some public venues or something like that where we come to you

18:33We explain what's going on?

18:35And what is it exactly that we're trying to teach people over here and then from there if you're interested come in

18:40I don't like to force people

18:42Mm-hmm because the consumer is clever

18:44Of course consumer no longer is the consumer of back in the day that you could fool with a few ads, of course, you know

18:49It's not just about price anymore. It's also about what kind of information do I feel is actually valid to my issues?

18:55of course, so

18:57That's that's the kind of little change that I I always tell my team if you can go out there

19:02and

19:03Educate be it on a social media platform or be it in

19:08In a venue. I prefer that then you just having the person scared

19:14You know thoughtless when they come into the facility, of course

19:17So we do have a lot of patients now that just by themselves now from 2000 2021 after Kovat

19:23They themselves are coming yearly for their checkups because we don't tell them when you're 21

19:28We don't tell you oh my god, you've got no markers. Oh every year you must come for your checkup

19:31We say no, you know what you can come every two to three years. Yeah, it's not necessary. You know what I'm saying?

19:37There's no need to fear monger

19:39Yes patients because it's not gonna last they're gonna figure out that you were scaring them. Mm-hmm

19:44and the

19:46Counter indicative thing of that the bad thing about that is that then when something is wrong

19:51They'll keep it until it gets really bad. Absolutely

19:54And that's when you hear about things like tumors that are 4.4 centimeters or kilograms and yeah

19:59That's just ridiculous. Yeah, but that means that maybe they're just fed up. They are fed up and you know this this

20:07Idea of instilling fear in patients goes back to the ethical

20:13Values that you have you don't want to do that. It's unethical. It's it's not the way to go

20:18You don't sugarcoat. Yes, but you also have to be transparent and ethical

20:22Of course, you don't need to scare them. You can tell them look I'm seeing this and it could lead to this

20:27But we can check for this marker exactly if this marker does there's there there are steps

20:32Yes, you don't just jump the gun

20:34Yeah

20:35When you jump the gun you end up causing a lot of confusion and what happens when you end up getting bad news all

20:40Of us have experienced this in whatever way not only from a health care perspective or from your own personal health perspective

20:46Life choices things you just hear ringing in your ears. Of course, you know, you don't you don't you?

20:52Muffy steer up. There's no there's no absorption of the information that's coming your way

20:55I'm confusion happens and then what happens you spiral you go to another doctor another doctor another doctor another doctor and then you get

21:01Scared that each one said one thing and then you go back to this. You know what I'm saying?

21:05So just do it right the first time exactly, you know second opinion is never wrong

21:10I'm not saying oh if you just come to the hospital, you might never you know, that's just false advertising

21:15But the point is that I want to be the person that you can see you know what I doubt that they would have said

21:20Something wrong and I know my doctors because I'm very picky about the doctors that that we have on our team

21:25they they

21:27Even if we don't have the speciality that refer you to the right person that can help you with that and that's important

21:33Like we don't have oncology. We don't have

21:35Cancer treatments, you know, that's a completely different kind of setup

21:38But we know where to refer you to and again ethical transparent doctor that will be able to help you in the same

21:45standard of care that we would like to

21:48That we do really and no absolutely transparency is important not only because consumers are

21:55No longer in the shadows, but also because information is at the tips of your finger right now

22:00Yeah, which is great and also a bad thing. Exactly. I mean, it's not good to

22:07But at the same time, you know, they can easily look for they can easily call your bluff

22:12Yeah, like they can find out if a physician or an establishment is not being truthful

22:18And I think that's crucial and that's why you know

22:22Medical facilities should really pay attention with how they deal with their patients hundred percent. So I absolutely it's not it's everything is patient-centered

22:31When you're coming into the healthcare industry, yes, okay

22:34They are the person that if you're talking talking about it from a from a private

22:39Perspective they are the person that that that pays they are the person that has your return clients

22:45They are the person that you are taking care of the only reason your doors are open is because of them

22:50They are your world. Yes, so make sure that you end up making them happy

22:54How do you make them happy by giving them true and honest information about what is going on with them?

22:59Absolutely. Absolutely be truthful. I think that's the main thing

23:03Okay, we want to kind of shift gears a little so we met at the future

23:09women leaders forum, which was organized by Gulf News and being she and

23:14Obviously you gave a fantastic speech

23:16And it was so it was so pleasant just to hear you talk about it. It was it was super fun

23:21Exactly. We heard about your relationship with your mom and just you know female entrepreneurs and female

23:28Medical practitioners as a whole. I want to know more what you're doing for that

23:35Initiative and

23:36How are we taking care of women nowadays in the medical industry?

23:40Like is there more attention being paid to women?

23:43so the an interesting thing that I am I mean my suffers me and

23:48My director of operations miss Lubna are sitting and having a conversation about after the being she and Gulf News event

23:55Was that there were like there's a few

23:59Issues that we're hearing being highlighted that we don't have thankfully in Gargash Hospital

24:08Be it from the perspective of you know chances being given opportunities things like that

24:14In fact, we promote that I have some staff over here that started like they say from the bottom now, they're here

24:20Yeah

24:21And it's because we truly believe in and what they are capable of especially from from I'm talking about from the female

24:29Gender, I don't see a big difference to be honest when it comes

24:33It's it's on merit. I find merit very important. I am having a push on that because I know that women have more to prove

24:41You try to end up giving that opportunity sometimes. It's an interesting one that we had that day was about

24:50Mentoring

24:51You know and I've given the opportunity a few times to to mentor some some individuals

24:56But you have to be a proactive mentee. Mm-hmm. And if that doesn't happen, I'm very I'm very candid, you know

25:03And I tell them look this is what I think you need to be doing and sometimes

25:06Criticism is a difficult thing for us women to take of course

25:09We are so used to it being a negative thing that we forget that criticism is also a positive thing

25:15It can be constructive

25:16Yes, you know and I don't find myself as a rude or abrasive individual when I tell them what I think of what's going on

25:23So then you you have avoidance you have all of those, you know, the steps that come out. Yes. Yes, but you know

25:27Alhamdulillah, it's not been something very common that we're seeing within our organization as I had mentioned before that, you know, we have

25:3460% of our workforce is women. I would like to see it grow

25:39As I said, we're talking about growing. We're in the healthcare industry when you're talking about nursing alone

25:44That's your largest body, right? And they tend to be majority nurses

25:47Although we do have male nurses because they are very important. Yes, they are they are

25:52But you know, I would like to end up when I'm doing when I was talking about expanding more of the subspecialties

25:57Hopefully looking into it from a from a female

26:00Angle, you know, but again merit is very important. And if you're providing a certain standard of care

26:07that push needs to come from the from the from the

26:11The training facilities training institutes and I think there's a big push in the UAE when it comes to that like we look at the DHA

26:19Regulations and you know how they're trying to push when it comes to training

26:24Graduates and things like that and we're hoping ourselves to become licensed for that

26:29But for the time being we're not then I can end up looking at it from a different angle. Yes

26:33Yeah, exactly. I'm excited for that. But for the time being because of the size and

26:37Things like that licensing. Yes, of course

26:39Yeah

26:39So that's actually a really good transition because my next question was gonna be like where are you?

26:44Hoping to expand with their gosh, so what are the areas of expansion again looking into some of the subspecialties, you know

26:51Like that again support what we already have existing

26:54I want things that would better what I already have when you look at investment nice

27:00You look at investments. You're looking at thank you when you're looking at investments

27:04You're looking at it from different angles, but why just jump the gun and say, you know

27:08I'm gonna open a whole new department your department already has so many subspecialties

27:12I can go to that also goes into technology as well. Right so having that kind of

27:17Growth, I'm looking at it from that perspective

27:19Potentially towards the end of the year

27:23As far as a physical expansion right now, maybe no idea I'm going to

27:30You have such a busy schedule we actually came in

27:34Everyone like hustling and bustling and everyone's like

27:37I

27:38Know so many people were already in your office, so I won't take too much of your time

27:43But my last question is what's in the future for you as a female CEO in the medical industry

27:51You know

27:52With a glow in her eyes

27:53so there's there's a few things that I was it's it's been in my mind that I wanted to target is that I want to

28:00grow more within our

28:03Social responsibility aspect

28:05I'd really hope that we can go a bit further than what we already have existing as some of the

28:09Activations that we have and also from our environmental aspect. Mm-hmm

28:14So I'm really pushing for the paperless initiative. I'm really pushing

28:18We already have like for example solar panels and things like that. I like

28:22Our CSSD machine is it's one of those that uses the minimum amount of water, but there's so many other steps

28:28I would like to get a lead certification at some point

28:31Hopefully you've got so many responsibilities as a business owner. Yes, and

28:35And and running a business so it's very important to be able to hit certain targets

28:40So other than of course the ongoing health care aspect

28:43There are so many other responsibilities that we have to the people around us

28:46Yes, and to the environment that we are being able to live in

28:50Yes, so I think that that's very important and people tend to forget about that. Yeah, and we're in a very heavy

28:56Consumable slash waste

29:01Heavy industry. Yeah, and you know a lot of the ways for example, you could buy a waste that there's nothing you can really do

29:06About that, of course, but there's so many other things that we can counterweight, you know, like by management

29:11Changes and as well as IT changes. So we're looking into that aspect. I like that

29:15We tend to overlook the environmental aspect very everything in our lives like not just in a business

29:20But yeah, it is super important and we're trying to make sure that we're doing the right things

29:24In a business, but yeah, it is super important and we take it for granted

29:27But if we want to, you know sustain it for the generations to come we have I'm saying again, that's your patient

29:33That's your client. Yeah, it's your sons. It's your daughter. Yes. Yes. Yes. Okay last question your advice since we were talking about

29:41women and female driven, you know

29:44Female driven entrepreneurs in the in in in several industries. What's your advice for your daughter?

29:50What is the one piece of advice you would give your daughter never say no, okay never say no so many opportunities

29:57Come and you just say I get nervous

30:00Hmm. Yeah, the nervous is good. That means that you actually are worried to fail

30:04Yes

30:05When you're worried to fail or from failures are worried to fit worried from failure or failing of something

30:10That means it it has some value to you

30:13So don't ever really say no to opportunities that arise

30:17Be it something that is completely out of what you were thinking that you were going to study or you were going to do or

30:22You were gonna paint or you were gonna draw or you whatever it is

30:26Don't say no try it. Hmm from there. You end up discovering different facets about yourself

30:30We are so multifaceted as human beings. We tend to forget. I'm not just a CEO. I'm not just in healthcare

30:36I'm not just in this you have so many facets, especially as women

30:40That one may actually give to the others facets, you know

30:44Like each face will give to the other one would will promote or shine something new will shine

30:48Yeah, so that's I always say, you know, I'd never say no

30:51You never know what that no could have stopped you from growing from that. I like that. I like that and the nerves

30:57I love that you mentioned the nerves the nerves can actually be a driving for 100% 100% actually drive you to success

31:03Thank you. Thank you so much

31:05I can go on and on but I know you're busy. So I'm gonna let you go. I don't know why my room is so hot today

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