00:00The short term goal is to invest significant amounts of money in expanding the operation
00:22at DXB.
00:23We've got some programs here to extend the number of stands, to increase the passenger
00:29processing capacity here, as well as improving the quality of the passenger lounges and the
00:36quality of the service delivery here.
00:38So there's a significant amount of refurbishment going on at DXB over the next few years to
00:43keep our growth story alive in the short term.
00:51We've launched a number of different commercial partnerships over the last few months.
00:57We actually have got the first airport store for Pangaea, which is the clothing brand that
01:04is a fully sustainable supply chain.
01:07And they've also got an initiative to start saving the lives of bees around the world
01:13which we're participating in.
01:14So that's a landmark thing.
01:18We've also got a number of retail initiatives that we're launching over the next few months,
01:23partnerships with external retailers, which I'm sure will be very significant.
01:28The idea is to keep refreshing the product that our customers see every day to make sure
01:33that we're always in line with trends and are performing at the best possible rate per
01:40square meter that we can generate within the airport.
01:48There's always things that we're looking at.
01:50We've done a number of those initiatives over the years, but what we're doing now is
01:55replanning all of our internal spaces to create better circulation areas, to create more space
02:02for people.
02:03And one thing you will see is the co-location of restaurants and bars and coffee shops with
02:10seating areas in bigger spaces to make it more comfortable for our passengers.
02:16What we don't want to do is have that segregation where people have to grab a coffee and then
02:20go and sit in a gate lounge behind glass.
02:24What we're going to do is have many more open gate rooms so people can circulate freely
02:29to and from the gates and then go and shop and dine before they travel without a problem
02:37of getting into a closed gate room, which is not a sort of contemporary experience that
02:43we really want.
02:45www.airline.co.uk
02:47www.airline.co.uk
02:49www.airline.co.uk
02:51www.airline.co.uk
02:53www.airline.co.uk
02:55www.airline.co.uk
02:57www.airline.co.uk
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