UAE News: Robots work with humans to deliver groceries in Dubai

Gulf News

Carrefour’s Micro Fulfillment Centre at Ibn Battuta Mall goes big on automation  Subscribe to Gulf News on YouTube and watch more of our videos: https://www.youtube.com/user/GulfNewsTV  See more videos at https://gulfnews.com/videos Read more Gulf News stories here: https://bit.ly/2HLJ2km  #UAEnews #Dubai #shopping

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00:00First came the self-checkout counters.

00:05Now, UAE's retail sector is seeing robots work in sync with their human counterparts

00:10to sort through incoming orders and have them ready for delivery.

00:14So much change is happening in such a short time span,

00:17as the retail industry keeps making more adjustments to COVID-19 contactless shopping and payments.

00:23At the heart of this is the relentless push towards digital solutions and AI.

00:28So how do the robots make their presence felt?

00:31Once an order streams in, the center utilizes AI to put orders together from the storage area.

00:37Autonomous mobile robots come to the assistance of their human colleagues to pick up the items

00:42and at the same time ensure that stocks are kept at optimum levels.

00:46All incoming orders are processed in a small matter of five minutes,

00:49and that helps cut down the average time between order placement and dispatch by half.

00:55This time gain means that the team can process and send out up to 200 orders every hour.

01:00The center will come to the help of online orders coming from communities

01:04in the immediate vicinity of the Ibn Battuta mall.

01:08Retailers realize that the majority of new customers who bought online in 2020 are sticking around.

01:13They may have reduced the volume of online purchases,

01:16but they are not in the mood to go for a complete halt.

01:19As with everything related to consumers and their ways,

01:21going online and filling up the virtual cart is a habit.

01:24Once that's done, the robots can do the rest in putting the order together.

01:29To know more about this story, log on to gulfnews.com.

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