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As head caretaker of the British curriculum secondary school, where he has been working for 36 of its 40 years of existence, Sousa is the go-to man for anything anyone needs: from setting up classroom tables and getting the lights fixed to providing logistical support for an event or just finding something that’s missing.
So when the 67-year-old Indian retired from service on Thursday (June 13), the warm farewell that the school staff and his 15-member team gave him was expectedly nostalgic.

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00:00You're not a man of words, you're a man of action.
00:04On the first day that I joined Dubai College,
00:07probably Deborah said that I should put Contessaire's number in my phone
00:11because it's the only number I will need when I work here
00:14and that has proved to be very true, hasn't it?
00:17So at least once, if not a few times a day,
00:21I will call Contessaire in some panic
00:24and he will instantly get to work, won't you, and fix it for me?
00:30Yeah, I think a lot of the staff have Contessaire on speed dial on their phone
00:35because if anything needs fixing in school, he's definitely the man.
00:42You have a memory like no one else for events,
00:47so lots of events at school are repeated.
00:49So we can call Contessaire and say we need 200 desks for an exam
00:53or we need tea and coffee for 100 people.
00:57And Contessaire has grown with the school,
01:00so you joined the school back in... when did you join?
01:03I came in 1983 from Goa and I joined Dubai College.
01:09And you worked for the first bursar?
01:11I worked for the first bursar. I worked there for about 12 years
01:16and then I worked in the second bursar for 23 years.
01:20Now I'm continuing with the new bursar.
01:25I've only been here eight years.
01:27I've been here nearly 17 years.
01:30And a lot of the students who've been through the school
01:34and their parents all know Contessaire.
01:38And each year we have a reunion for our former staff and students
01:45and that's held in London in November every year.
01:48And because Contessaire is so well known,
01:52we've invited him this year to come to London to the reunion
01:58to be our guest of honour.
02:00And so hopefully he'll be there
02:03and I imagine that lots of staff and lots of students will be there
02:07so this year I might even have to find a bigger venue to star a guest.
02:12And you're hoping to meet one of the...
02:15Who is it you're hoping to meet?
02:17I'm hoping to meet one of my favourite men, the first bursar, Tony Folger
02:22and the students, 1983.
02:26And quite a few students are now parents themselves
02:29and have children at Dubai College
02:31so they often come to see you, don't they?
02:33They often come to see me.
02:35They are telling their kids that this man is working here when I was a student.
02:42So 40 years ago we were given this plot of land
02:46and at the time it was just in the middle of nowhere.
02:51So I think the people at that time that started the school were very brave
02:55to imagine a school could be built and be successful on such a remote site.
03:00But of course the city has grown up around it.
03:03So now we're in the city.
03:06It was surrounded by desert, yeah?
03:09Yeah, it was surrounded by desert.
03:11There was no buildings, nothing around here.
03:14I think it's 19 acres, the site, altogether, isn't it?
03:17Yes, it is, yeah.
03:18So it's grown over the years.
03:20So we've added new buildings, haven't we?
03:22Yeah, we're pretty excited.
03:24At many of the events we do, year on year,
03:27we know that we're going to have to ring Constanceo now,
03:29not me and Goa.
03:30They're going to telephone you and say,
03:32where did you keep...
03:35Yeah, because Constanceo knows from previous experience
03:39how to set up all these different events
03:42and we're going to have to teach somebody new to do them all.
03:47So we're going to miss him.
03:49You've got an understudy, haven't you, a trainee?
03:51Yeah, we used to have two big events every year.
03:55This is seventh and this is tenth, rugby.
03:58So in 2017, Education Arabia had some awards,
04:04an award ceremony for teaching staff in Dubai
04:07and it was Deborah that suggested that we nominate Constanceo
04:10because there was an award called Unsung Hero.
04:13So we collected statements from lots of teachers
04:17and long-serving staff to add weight to Constanceo's case, really.
04:22And I'm delighted to say that he won the Unsung Hero award in 2017
04:27and we attended the dinner, didn't we?
04:29Yeah, we did.
04:30And Constanceo's got a very proud plaque
04:32and he went up on stage to receive his award.
04:34He was delighted with that.
04:35Constanceo is someone who you can always rely on
04:39and as I say, a lot of staff have him on speed dial on their phones.
04:44We can phone him at any time
04:46and we'll ask him for something on the phone
04:52and before we've even finished asking him, he's already doing it.
04:57So the call ends and we sometimes wonder,
05:01did he understand that? Is he doing it?
05:05But it's already done.
05:08But I think a lot of former staff and students
05:12have very, very fond memories of Constanceo.
05:17He's a very, very well-liked person in the school
05:20and we're really, really going to miss him.
05:22I would say Constanceo's a true gentleman.
05:25He never gets fazed by whatever we throw at him.
05:28Whatever time of the day or night we telephone him,
05:32he never shows any sign of crossness,
05:35even when he must be feeling it sometimes.
05:38He's a true leader.
05:40He has about a team of about 15 people that work for him
05:44and they all have as much respect for him as we do.
05:47So I know that his presence will be missed very much.
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