00:00A senior citizen who is already dead in the record of PhilHealth, but still alive, was in a panic because of the unprofitable benefits.
00:14He was helped by your team, Kapuso Action Man.
00:17A 73-year-old Romeo is still alive, but dead in the record of PhilHealth.
00:26That's what was reported in the email of the Metropolitan Manila Development Authority, or MMDA, where he works.
00:34How did you discover that you are dead in their list?
00:40I went to our medical clinic and the secretary showed it to me.
00:48Because senior citizens need to have a medical clearance before they can renew.
00:57I read that they released that Romeo Bilbao is already deceased.
01:04It's hard to accept that I'm still alive and I was killed by an agency.
01:09Romeo is worried about his benefits in PhilHealth.
01:13Especially since there is no basis for him to renew his record.
01:16If this problem can be fixed, I hope they won't do this to others.
01:23Your Kapuso Action Man fell asleep at the PhilHealth Regional Office, NCR South Branch.
01:40The agency apologized to Romeo for what happened.
01:45They released their verification in the membership database that Romeo is still an active member of PhilHealth,
01:52towards his employer, MMDA.
01:55They confirmed the wrong data that was released in his records.
01:58From now on, he can use his benefits in PhilHealth.
02:03Romeo is very thankful for his action.
02:08Mission accomplished Kapuso.
02:11For your updates, send it to Kapuso Action Man Facebook page.
02:16For any complaints, abuses, or suspicions, we are here for you.
02:20Kapuso Action Man.
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