00:00Everybody under the trucks, protect the gear on.
00:03Prepare for impact.
00:05♪♪♪♪
00:08Hmm. Let's go.
00:10♪♪♪♪
00:14Simon.
00:15Dad.
00:17Let's go.
00:19You gotta be kidding me. Jax, what are you doing here?
00:21Something bad's about to happen. I wanted to be somewhere I can help.
00:23You said you could always use people with guts.
00:25Okay, all right. Hey! Who's this?
00:27This is Jax. I told him I'd give him a tour of the firehouse.
00:29Under the truck.
00:31♪♪♪♪♪
00:35♪♪♪♪♪
00:41Incoming! Ten seconds!
00:43Whatever you're doing, under your desks now!
00:46♪♪♪♪♪
00:53Get down.
00:55Down.
00:57Really?
00:58Yeah.
00:59♪♪♪♪♪
01:26You okay?
01:27Yeah.
01:28Is everybody okay?
01:29Call out if you have an injury or you see one.
01:30Yeah, I'm good.
01:31I'm okay.
01:32Do we have a backup power supply?
01:33Jenny should kick on any second.
01:34There you go.
01:35We were a minute there.
01:36I thought it was all over.
01:37Me too.
01:38Pretty sure that was just a shock wave.
01:39I wonder how bad it was for everybody else out there.
01:40Well, hopefully it's a good sign our boards aren't lighting up with calls.
01:41Or a really bad one.
01:42What do you mean?
01:43I don't know.
01:44I don't know.
01:45I don't know.
01:46I don't know.
01:47I don't know.
01:48I don't know.
01:49I don't know.
01:50I don't know.
01:51I don't know.
01:52I don't know.
01:53Hopefully our boards aren't lighting up with calls.
01:54Or a really bad one.
01:55What do you mean?
01:56I think our hard lines are down.
01:57The system should switch over to 5G as a backup.
01:59It should, but it's not.
02:01Does anybody else have cell service?
02:03No.
02:04Me either.
02:06Our network is crawling, too.
02:07I'm trying to pull up 611 server.
02:09Oh no.
02:10What?
02:11What is it?
02:13So these cell towers here handle most of the calls we get at the call center, but they're
02:16all down, and that's us right in the middle.
02:18So we're in the dark.
02:19Along with everybody else on our side of town.
02:21So anybody out there who needs help right now
02:23isn't gonna get it.
02:24Oh my God, oh my God, oh my God, oh my God, oh my God.
02:34I can't get through.
02:37I wanna go through.
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