Fighting stalls in DR Congo following army offensive

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00:00Signs of the fighting are still visible in the streets of Goma, with abandoned military

00:04trucks and shell casings on the ground.

00:07In the north of the capital of North Kivu, residents are traumatised.

00:11Ani can see the many bullet holes in her house, evidence of the violence of recent days.

00:19The bomb hit this part and it destroyed the sheet metal.

00:23Bombs and bullets were falling here.

00:24If it hadn't been for this building site, the bombings would have hit us.

00:28Fortunately, we took refuge on the first floor to protect ourselves.

00:34In some of the city's markets, life is returning to normal.

00:38The stalls aren't as full as usual, but for these customers, it's a relief.

00:44I came to buy food because our provisions are finished.

00:47The little money we had at home is gradually running out and buying food is becoming difficult

00:51for us.

00:52I don't work anymore.

00:53The place where I work has been looted.

00:56We don't know what to do.

00:57It's hard.

01:00The priority for families is survival.

01:04Water and electricity have been cut off for several days.

01:07The only solution is to draw water from Lake Kivu.

01:13The dangers are still there because the water that we draw here isn't drinkable.

01:17Even though we add chlorine, it doesn't guarantee its safety.

01:26In Goma, the situation is urgent.

01:28City services are trying to restore electricity.

01:31The fighting has also exacerbated the humanitarian crisis.

01:35According to the UN, more than 500,000 people have fled the violence since the beginning

01:39of January.

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