00:00In the world, there are many apps related to online mobility, but Rapido is the only one
00:07in many cities.
00:08Rishikesh, one of the founders of Rapido, is here with us.
00:11Rapido was started in 2015, but before that, it faced many obstacles and difficulties.
00:16Today, Rapido has reached many people, including young people.
00:19Rishikesh will tell us how this journey started.
00:21Hello.
00:22Today, we are here at Unicorn Status.
00:26We started in 2015.
00:28Arvind, Pawan and I started.
00:30Three of us are Telugu.
00:31When we started, we didn't have money.
00:34We raised money and could move forward.
00:36Today, Rapido is in 125 cities across the country.
00:41Every day, 30 lakh people go to Rapido services.
00:46Today, the number of people who go to Rapido services is increasing.
00:50Every day, 30 lakh people go to Rapido services.
00:55Drivers, we call them captains, earn more than 20 lakh rupees a day.
01:03If you earn 15,000 to 20,000 rupees a day, you can earn another 15,000 rupees through Rapido.
01:09That is our weapon.
01:10You can take Rapido services not only for motorbikes, but also for auto and car.
01:17Who are the captains in Rapido?
01:21Do they have a specific schedule?
01:25There are employees, students and non-employees.
01:30How did this happen?
01:31In Rapido, you have to work for 2 hours, 6 hours and 10 hours a day.
01:38There are no rules.
01:39You are the boss of your life.
01:40That is our motto.
01:42If you want to work for half an hour, you can work for half an hour.
01:45If you want to work during the break, you have the flexibility to work for as long as you want.
01:50You get the full amount from the customer.
01:53If you want to use Rapido app, you have to pay some charges.
01:56We will take it up to that point.
01:58Whatever the customer pays, it will be yours.
02:00You created this platform in 2015.
02:03Before that, you started various journeys in the medical field and in transport.
02:08How difficult was it to become a successful entrepreneur from a failure?
02:16Every time we win, we try to come out in a different form.
02:25We took some time and came out in a different way.
02:29Rapido is the fourth business.
02:31In the medical field, in the payment field, in the truck field.
02:34Even if we lose 3 times, we try to win 4 times.
02:43When you started this in 2014, how much investment did you have to make?
02:49How did you plan to bring so many people to the network?
02:55When we started, we had about 10 lakhs in savings.
03:02Once we started, if other people like what we do, they will also join us.
03:09They will also give some more money.
03:11We will give some shares to them.
03:14So we took the shares and came forward.
03:17In your company, there are many strong people.
03:22How do you involve them in your company?
03:25So far, there are about 3000 employees.
03:30They all have offices in different cities.
03:34If the drivers need any help, they reach out to the offices.
03:37They take their help and go forward.
03:40That's why we want to put an office in every city.
03:44Even if they have any doubts, how to do it, how not to do it.
03:47Even if they want to know anything, they should reach out.
03:50How much market share do we have now?
03:52How much is the revenue coming to how many people?
03:55If you look at the bikes, we have 60% market share.
03:59There is also 30-35% market share in the auto industry.
04:03Since four-wheeler cabs are a new business, I started it a year ago.
04:08There is already 15-20% market share.
04:11In the next two years, we will start in tier 3, tier 4 cities.
04:17In Andhra Pradesh and Telangana alone, there will be more than 40 cities.
04:22If you look at it clearly, where do you want to expand?
04:25In Rapido, there are about 125 cities in those 28 states.
04:30In the next few years, we want to expand it to 1000 cities.
04:33India has that much potential.
04:35We want to show that to the world.
04:37In most cases, it is public transportation.
04:39People use their individual vehicles.
04:41In most cases, pollution is increasing.
04:43Whereas, in Rapido, it feels like a person is driving safely at home.
04:50The importance you are giving to safety.
04:52We believe in transport services.
04:56It is our responsibility to maintain that belief.
04:59If a woman wants to go out after 6 pm,
05:04we want her to come back safely.
05:07For that, every call after 9 pm is monitored.
05:12Every rider is monitored.
05:15If you don't reach on time,
05:18call them and tell them to click once.
05:23If you are in an emergency, tell them to click twice.
05:26Even if there is an accident,
05:29there are people in Rapido in every city.
05:33We want to send them there.
05:35Even if there is an issue, we want to clear it.
05:40How do you handle complaints?
05:42Customers can register complaints in the app.
05:45They can call each and every driver.
05:49You can see their phone number in the app.
05:52If they call and mention their issues,
05:55we will take the correct measures.
05:57This is Rishikesh Genetics.
06:00If there is any change,
06:02we want to start from them.
06:04Rishikesh reporting from Vijayawada.
06:06Soumya Esthos, Srinivas Mohan, ETV News.
06:15For more information, visit www.srinivasmohan.com
Comments