00:00I said earlier that it is the Prime Minister's hope during the budget crisis
00:13for all parties to improve the administration and speed up the affairs with the people.
00:23Today, we celebrate by launching the special pass initiative in Thailand.
00:31This is an initiative to change the delivery of food to the refugees.
00:40The pass is a document issued to foreigners
00:47to give the right to enter and stay in Malaysia for no more than 30 days
00:54based on the 14th Immigration Regulations of 1963.
00:59Last year, 139,344 special passes were issued.
01:06This year, as of October, 119,019 special passes have been issued to foreigners.
01:13This means that the pass has to come to the immigration counter to be processed.
01:20We can see that 50% of the immigration counter,
01:25such as social security pass and visa, pass and permit,
01:31are related to this special pass.
01:33So, when we say that they can request by mail,
01:39the first thing that comes to mind is that the immigration counter can be reduced
01:44because our figure shows that 50% of the immigration counter is related to this issue.
01:50I would also like to say that this pass,
01:55aside from the fact that I am sure that it can reduce the number of customers involved,
02:01we are also in the process of handling this matter.
02:08The holder of the long-term social security pass and the special pass
02:14only have the valid pass.
02:17If the pass has expired, they are not qualified.
02:20They have to finish it first.
02:22So, any foreigners who are waiting for a decision for a new request,
02:28or a replacement of the long-term social security pass and the special pass,
02:35or if they have health issues that require them to go to the hospital,
02:41or if they are involved in road accidents, natural disasters,
02:45or if they are in an out-of-control situation,
02:48where the face of the customer is on the line,
02:53they can request.
02:56So, basically, this initiative is an ease for the requesters
03:02in handling matters related to immigration,
03:05especially in an emergency situation or that requires special consideration.
03:10It should be remembered that even though we provide a pass like this,
03:16KDN, with its real function, will not compromise in terms of safety.
03:22Even though the request is made on the line,
03:25the aspect of safety and transparency has never been neglected.
03:29Because we have a backdoor arrangement that allows the request to be made on the line,
03:35even if it is done through a backdoor or a safety verification.
03:39Of course, there are some conditions that they need to meet,
03:44including that they are here with a valid pass.
03:47With regards to the pass, is it open to all or a limited number of countries?
03:53All.
03:55In terms of this year's request, which country has the most requests?
03:59I need time to answer that.
04:02I need time to answer the specific question.
04:05Which country has the most requests?
04:08139,000 last year, this year it is 119,019.
04:12When there is data, of course there is a gap in the country.
04:16But because it is impromptu, I do not have time to answer all of them.
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