00:00Hi, my name is Timo. I'm one of the product managers of Mercedes me Charge, and today
00:12I would like to tell you something about our public charging service.
00:19When it comes to public charging, there are three things that are important for EV drivers
00:23– access, convenience and transparency. Our public charging service Mercedes me Charge
00:29fulfils these needs and offers a lot more. To register for Mercedes me Charge, you need
00:34to click on your vehicle, select manage services, charging, and then you can already see Mercedes
00:41me Charge, from which it's a few clicks to register and experience the ease of public
00:47charging.
00:52When you plan a route, you're not always in the car. Sometimes you're still at home,
00:56on your couch, and looking for a destination from your smartphone. Actually, the Mercedes
01:01me app is the perfect way to do so. Let's say, for example, you would like to go to
01:05Hamburg. You can simply click on route. The trip will be planned, including required charging
01:11stops. By clicking on the icon of the charging stop, you will find additional information
01:16about it. For example, you can see the charge point operator, the available charging sockets,
01:22and also the estimated charging costs that are required to reach 100% state of charge.
01:28You will also find information about the available authentication methods at that charging point,
01:33and you will even get a star rating from past users of that charging station.
01:37When you have found your destination, let's say, for example, while still on your couch,
01:41you can also transfer to your vehicle by clicking on the central vehicle button. After
01:48that, when entering the vehicle, the destination information will pop up in the MBUX multimedia
01:53system. By simply clicking on the icon, you can then start the navigation. Another and
01:58probably even easier way to set your route is directly via the MBUX multimedia system.
02:04So let's get to it. Hey Mercedes, navigate me to Mercedes-Benz in Berlin. MBUX will automatically
02:12add the required charging stops to the route. This is what we call navigation with electric
02:17intelligence. By simply clicking on the icon, you will find additional information such
02:22as the required state of charge before continuing on your route. In the charging point details,
02:27you can find information such as the maximum energy output of that charging point and also
02:32your approximate costs. And if you would like to change your charging stops along
02:36the route, you can do so by clicking on the navigation. Then on route, enter the charging
02:40station options. And there you have several filter options for the charging stations along
02:45the route. For example, you can filter for the location of the charging station, also
02:50the charging speed, but you can also add preferences to your filtering such as the availability
02:56of the charging stations, but also desired authentication methods such as plug and charge.
03:02And you will even get a notification on your phone when you have reached your needed state
03:06of charge. If you would like to find charging stations that are close to you, you can do
03:15so by simply asking MBUX, but also by clicking on that button here next to the search. You
03:21will then find displayed some charging stations that are close to you and you can even apply
03:26the filtering options that you're already used to. With just one charging contract,
03:35Mercedes me Charge customers can access a variety of different charging points from
03:40different charging operators in the same easy and convenient way. To access the charge point,
03:45you can either use your off ID card, the Mercedes me app by simply scanning the QR code on the
03:52station or MBUX or at selected charging stations. You can also use plug and charge by simply
03:59plugging in the charging cable into your charging socket. The charging session will start automatically.
04:09And with the Mercedes me app, you can also review your past transactions by simply clicking
04:14on my transactions, charging, and then you can go through month per month to see what
04:19you have charged in the last few months. And it even tells you the amount of CO2 that
04:24has been offset by your cream charging. Thank you for watching. We hope you enjoyed the
04:28video and that you will be able to experience the ease of charging with Mercedes me Charge
04:33by yourself soon.
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