Gadgets na mahigit 25,000 pesos ang halaga, tinangay ng delivery rider?! | Resibo - video Dailymotion

GMA Public Affairs

Nagpadala ng mga gadgets si Nicko Rosales gamit ang isang delivery app. Pero hindi ito natanggap ng recipient dahil tinangay umano ito ng delivery rider. Alamin ang buong detalye.   Panoorin ang video sa #Resibo

Transcript

00:00On another occasion, he was booked for delivery

00:04Suddenly, he fell down on the other side of the house

00:07It's been 6 hours, 8 hours, up to 10 hours, he's gone

00:12Just like Jarmin, Niko was also a victim of the same delivery service provider

00:17On August 14, Niko booked a rider to deliver to his brother in Quezon City

00:22The laptop and some gadgets that are worth more than 25,000 pesos

00:28When he arrived, I opened the bag to show him the laptop

00:33Because if I don't show him the item, he'll turn his back on me

00:37From their house to the drop-off location, it will only take less than 30 minutes by bike

00:43But!

00:44I saw his location in the delivery app

00:47It's in Mayfairview, Bantang, Caloocan

00:51Out of way, the rider still answered

00:54He said, sorry, I'm almost there

00:56The map is not accurate, sir

00:59It's been 6 hours, 8 hours, up to 10 hours, he's gone

01:05When Niko realized that he might be a victim of a scam

01:09He noticed in the CCTV footage

01:11That the bike was different from the bike that was registered in the application

01:16When I got to the CCTV, the bike was different

01:20He even tried to call the rider who got his order

01:25But!

01:26He didn't contact him

01:28I hope in the delivery app that I entrusted my item

01:31I hope you give protection to your customer

01:34That the item we entrusted to you came to us

01:38Because it's not a joke sometimes what we send

01:41In an investigation conducted by RACIBO

01:43Why is it like a scam

01:45This kind of case of loss of parcels or delivery

01:48That can't reach their destination

01:51We discovered these social media posts

01:54Where the account of the riders of this delivery and logistics company is being sold

02:02Now, let's find out

02:04Does he have a connection to this

02:06Or is he using the account he's selling

02:09To deceive the customers

02:14To clarify and answer the questions

02:16That are being raised by people like Charmin and Niko

02:18We tried to get a certificate from the so-called delivery service provider

02:23But!

02:24They didn't release a certificate

02:26According to them, their priority is the protection of their customers

02:30They also added

02:31They will continue to improve the security features of their application

02:36RACIBO reached out to the Department of Trade and Industry

02:39Which is in charge of the protection of consumer rights

02:42They promised to investigate the incident

02:45And the company and partner drivers have a right to be punished

02:48If there are violations

02:51Or if the delivery service provider's system lacks

02:56Remember RACIBO

02:58And become an authority

02:59Ensure the details of the driver or rider who will receive our parcels

03:03And be vigilant in every delivery booking that we do

03:19Thank you for watching

03:21To follow the complaints solved by RACIBO

03:26Just subscribe to the GMA Public Affairs YouTube channel

Gadgets na mahigit 25,000 pesos ang halaga, tinangay ng delivery rider?! | Resibo

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