Mark Penn: Bombshell New Survey Shows Why Advertisers Should Be Buying Space On News Publishers

  • 4 months ago
Mark Penn, founder and CEO of Stagwell, Inc. joins "Forbes Newsroom" to discuss a new major Stagwell survey about news consumption and advertising, which revealed major flaws in conventional wisdom around advertising on news products, audience and consumption behavior, and more.

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Transcript
00:00 [MUSIC PLAYING]
00:03 Hi, everyone.
00:04 I'm Maggie McGrath, senior editor at Forbes.
00:06 And today, we are joined by Mark Penn.
00:08 He is the founder and CEO of Stagwell, a marketing
00:11 and communications expert.
00:13 And he is out today with new research
00:15 that he says affects the future of journalism.
00:18 Mark, thank you so much for joining us.
00:21 Thank you for having us.
00:23 You surveyed nearly 50,000 Americans
00:26 about their news consumption and feelings
00:27 about ads placed around certain articles.
00:30 Can you break down for us, what are the top line
00:33 findings of this new research that you
00:35 say are so important for the future of American news?
00:39 Sure, what we've observed is that when
00:41 it comes to advertising, a lot of the advertisers
00:45 were very concerned.
00:47 What if my ad appears next to an explosive news
00:50 story or controversies, as opposed to kind
00:53 of sports or entertainment?
00:54 So we set out to survey the public with 50,000 surveys
00:59 to see how they reacted to different sets of ads
01:03 in different situations.
01:04 And what we found is there really isn't much difference,
01:08 that all this talk about brand safety
01:10 seems to have been overblown.
01:13 And it's been systematically demonetizing the advertising
01:18 against news.
01:19 And that was creating a vicious cycle
01:22 of news getting less and less advertising,
01:25 sports and entertainment more and more advertising,
01:27 and journalism less and less able to afford
01:30 the kinds of reporters to create quality journalism.
01:35 So there was a Northwestern University report out
01:38 in November saying that the US loses, on average,
01:43 2.5 newspapers per week.
01:46 And that rate is only increasing.
01:48 Do you think the findings that you are releasing today
01:52 have within them data points or messages for publishers
01:55 that can counteract that trend?
01:58 I think this is very important for the future of news,
02:02 because it says advertisers, 25% of the public are news junkies.
02:07 11% of the public are not reachable through sports
02:11 and entertainment, but only news.
02:14 And these are great upscale information-consuming consumers
02:20 that you should be advertising to.
02:22 And by the way, rather than paying attention
02:24 to all this talk about brand safety,
02:26 pay attention to what's happening
02:27 to newspapers and journalism.
02:29 And you can really actually fulfill
02:32 the social good for your brand of helping further good news.
02:37 So were you surprised by these findings or any statistic
02:41 within what you're releasing today?
02:44 Well, I wasn't surprised so much,
02:45 because I'd always suspected that this had been overblown.
02:49 And in fact, when I ran a $2 billion budget at Microsoft,
02:52 I redistributed a lot of the budget over to news
02:56 and found that it was the best-performing sites,
02:59 because as they always say, people don't throw laptops
03:01 down the field.
03:03 They use them to consume information.
03:06 And so I suspected this, and so this study very much
03:09 confirmed it.
03:10 But it was interesting to look at key groups like moms
03:14 and high-value or high-income consumers
03:20 and to see very similar types of findings.
03:23 There are slight differences in how studies perform,
03:28 stories perform.
03:29 Storts did a little bit better.
03:31 Some Biden stories did a little bit worse with Republicans.
03:35 But these differences were overall minor.
03:39 I wanted to ask you about that, because I noticed,
03:41 especially among those higher-income consumers,
03:43 it wasn't exactly the same.
03:45 There are a few percentage points differences
03:47 in how an ad performed when it was next to Trump or Biden
03:51 versus sports or entertainment.
03:53 So what do you think the message is
03:54 for the independence of publishers?
03:56 Because I think what I worry about
03:58 is that a cash-strapped publisher will see this data,
04:02 will see that, yeah, the numbers are roughly the same,
04:04 but I might be able to make a little more money if I invest
04:07 in sports and entertainment at the expense
04:09 of political coverage or investigations.
04:13 - Well, that all depends upon the rates.
04:15 So if what you see here is that they perform roughly equal,
04:20 but there's so much more competition
04:22 to get on sporting events and entertainment events
04:26 and less competition to get on news,
04:28 and particularly news about politics,
04:31 then you'll find that most likely the rates
04:34 that you're gonna be able to achieve
04:36 are much lower relative to the performance,
04:38 and so you're missing out on getting
04:40 to this important group of consumers
04:43 and you're missing out on the good rates.
04:45 - So what do you think the message to American publishers
04:49 and newspapers, magazines, publications
04:52 should be based on this data?
04:54 - I think first this whole brand safety thing
04:58 has been overblown, and you see this massively expanding set
05:03 of keywords about things you shouldn't advertise in here.
05:06 That's gotta be shrunk down considerably
05:10 and kind of reevaluated because the social good for a brand
05:14 isn't helping further important news get into consumers.
05:18 And I think the second big message is advertisers,
05:22 look at news, what percentage of your budget
05:25 should really go to news?
05:27 Probably you're underestimating how much should go to news
05:31 and probably you're undervaluing that
05:34 and you're not achieving what you could with your media buy.
05:37 - So advertisers should be spending more,
05:40 concerns about brand safety are overblown.
05:42 How did the concerns about brand safety get overblown?
05:46 How did we get to where we are right now?
05:48 - Well, I think that obviously the internet itself
05:52 does produce a lot of controversial content.
05:54 There are a lot of bad things out there,
05:57 but this brand safety seemed to involve
06:00 almost into a censorship type regime
06:03 where it would really call for the demonetization
06:09 of certain stories and influence.
06:11 And maybe it was a good thing when you're talking
06:13 about some completely hysterical post
06:16 that you don't wanna monetize.
06:17 But what you really found is it spread
06:19 to mainstream journalism and stories about Biden and Trump
06:23 or Israel and Hamas.
06:25 I mean, those are the kinds of stories we need journalists
06:28 to be able to have the funds to really get
06:30 to the bottom of.
06:32 They have to be able to cover wars
06:33 and campaigns really effectively.
06:36 And so I think that this thing got off track.
06:40 - So you want the nation's top advertisers to see this data
06:44 and perhaps reallocate their spend?
06:46 - Yes, I think if they run their computer models,
06:50 evaluate all the rates,
06:52 they'll probably find that they've been over spending
06:56 on entertainment and sports,
06:58 under spending on news and information
07:01 and rebalance their media buys
07:03 and get everybody appropriately funded.
07:08 - As a journalist who believes in freedom of the press
07:10 and coverage of all issues,
07:11 I feel biased in saying I agree with this,
07:14 but I do think it's an important message.
07:16 But Mark, while I have you,
07:18 you are a polling expert, a political strategist,
07:20 and you wrote an op-ed this weekend about swing voters
07:24 and some recent polling about the 2024 presidential election
07:27 that I'd be remiss not to ask about.
07:29 You said in this op-ed that swing is king.
07:32 And you also said, quote,
07:34 "That swing voters in battleground states
07:36 "who are upset about immigration, inflation,
07:39 "climate policy, and foreign affairs
07:41 "are likely to put Mr. Trump back in office
07:44 "if they are not blunted."
07:46 So what is your message to President Biden
07:49 after writing this and after analyzing the polls
07:52 and these swing voters?
07:53 - Well, I think there were two messages in the op-ed.
07:58 One is understand the math of swing voting.
08:01 If an election is five-five and one person switches,
08:04 it's six-four.
08:05 It takes two people to turn out
08:08 to just equalize that and three to win.
08:11 So that too much emphasis has been put on
08:15 turnout of base voters
08:17 and not enough emphasis on the power of swing voters,
08:21 which means that the campaigns,
08:23 particularly the Biden campaign,
08:25 hadn't really been pitching itself
08:28 towards the swing voters who are concerned very much
08:30 about bread and butter issues of inflation,
08:33 energy, immigration.
08:36 And I think the second message was specifically
08:38 to Biden and the campaign, pay attention to this math.
08:43 This is really the key.
08:44 And then these New York Times Siena polls came out.
08:47 And if you read them carefully,
08:48 they say exactly the same thing that I said.
08:51 In these polls where Trump is winning,
08:53 it says, "Don't worry about some progressives
08:55 "not turning out.
08:57 "Trump's only getting 2% of those.
08:59 "Worry about those moderate centrist voters
09:01 "who are defecting in large numbers
09:04 "'cause they're unhappy with the direction of the country."
09:07 - There's been some reporting suggesting
09:09 that the Biden campaign is not paying enough attention
09:12 to these polls or is dismissing these polls.
09:14 How, in your opinion,
09:16 trustworthy is this polling that just came out?
09:19 - I think the data is overwhelming
09:23 and it makes a lot of sense.
09:24 It suggests that centrist voters are unhappy
09:28 with basic bread and butter issues around the country.
09:31 And it suggests that he's been orienting his campaign
09:36 too far to the left and been too responsive
09:40 to elements of the progressive left versus the centrist.
09:45 And the centrist are really gonna decide this.
09:47 Swing is king.
09:49 That is the important lesson.
09:50 When you look at the Clinton campaign of '96,
09:53 which I ran, or Obama's campaigns,
09:55 or even the campaigns of George Bush,
09:59 compassionate conservatism,
10:01 the real winning campaigns
10:03 have really been directed at the center.
10:05 And that's how you win with a landslide
10:08 as opposed to, I think, what you see now.
10:10 It's a very tough polling for the Biden administration.
10:13 So I have these two math lessons,
10:16 one about swing voters and one about advertising.
10:19 So bring 'em together.
10:20 And a lot of political campaigns
10:22 should be advertising on the news.
10:25 - If more advertisers advertise against political coverage,
10:30 we might get more informed news consumers.
10:33 Is that what you're saying?
10:34 - Exactly.
10:36 - Any other lessons for our Forbes audience today
10:38 from you, Mark?
10:40 - No, I think they're clear.
10:43 News has been undervalued and underappreciated.
10:46 News consumers should feel good
10:49 about the information they consume.
10:53 And advertisers should feel good about reaching them.
10:56 And political campaigns have to reach out, I think,
10:59 even more so to those critical swing voters
11:01 who are going to be among
11:03 those incredibly powerful news consumers.
11:06 - Mark Penn, thank you so much for joining us.
11:10 - Thank you.
11:11 (silence)
11:13 (silence)
11:15 (silence)
11:18 [BLANK_AUDIO]

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