McGlades Jewellers is celebrating 85 years

The Canberra Times

The jewellery is still family-run and only up to its second owners. It's a  much-loved Canberra business, operating in more recent years from City Walk, not far from the carousel

Transcript

00:00 [Music plays]

00:05 Yes, well it's come around very quickly.

00:08 We've spent a lot of years working and focusing on what we do,

00:12 so time just goes so quickly.

00:14 We're very proud to still be here

00:16 and with the support of our customers, our regular customers.

00:19 We've had three generations come through this door

00:23 and yeah, it's lovely to meet everyone.

00:26 And every day we have people I know and we're able to help them

00:30 and not only sell pieces but also solve problems.

00:34 We're here for the easy and also the hard jobs.

00:37 [Music plays]

01:01 And you know, you don't need to know what you want to buy,

01:04 you just come in and get inspiration.

01:06 We've got a dedicated staff that can help you

01:10 and find lovely pieces for you,

01:12 so yeah, we're very proud to be here.

01:14 [Music plays]

01:24 It's all about old-fashioned service.

01:27 We still take cash, we still gift wrap, we still do lay-bys.

01:32 We're flexible, so if somebody doesn't have

01:35 a 20 or 30% deposit on a lay-by, we'll take a little bit less.

01:39 We extend our lay-bys, so it's personal as well.

01:42 We know our customers and we understand that this is a luxury item

01:47 and sometimes they need a bit of extra time.

01:50 So I think the longest lay-by we ever had was over two years

01:53 on a ruby ring.

01:55 She did love that ruby ring and was very happy.

01:58 So I think it's as simple as that.

02:02 Yeah.

02:03 [Music plays]

02:11 [Music plays]

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