00:00 Elated. I believe this is over. It's been a very stressful 12 months of trying to prove
00:07 that I did in fact pay for a parking ticket in a car park.
00:13 It need never have come to this fundamentally because they should have engaged with me in
00:19 the first place and spoken with me. We could have viewed the evidence that they refused
00:25 to submit and clarified that I had in fact made a key error in terms of paying for my
00:33 parking. So I fought this today because fundamentally
00:38 I'm an honest person and felt that it was important to stand up for the fact that I
00:44 had paid for my parking. A £100 fine is extreme in any instance and for me as a mum of three
00:55 children it was money that I could have spent elsewhere and not given to line the pockets
01:01 of corporate greed. I'm frustrated by their unprofessionalism.
01:07 I feel that the whole process has been very unprofessional from the display in court today
01:14 to their refusal to hand over information that I'd quite rightly asked for citing data
01:20 protection legislation as a cover to protect themselves.
01:27 My advice to anybody in a similar situation is to trust in yourself, believe in your own
01:32 honesty and your integrity and fight for what you think is right.
01:37 We don't have to hand over money to these greedy corporations.
01:41 We can stand up and fight for our own rights.
01:47 I think the government should offer better protection for consumers in instances like
01:53 mine where small errors can lead to very large fines.
01:58 Those fines need to be moderated and they need to be set at a set tariff for people
02:04 that make mistakes.
02:05 [BLANK_AUDIO]
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