Skip to player
Skip to main content
Search
Connect
Watch fullscreen
Like
Bookmark
Share
More
Add to Playlist
Report
Optus says 'No' to refunds after major outage for millions
Australian Community Media
Follow
2 years ago
Optus has refused to refund customers after a nationwide outage disrupted critical services and left millions of Aussies in the dark for over nine hours.
Category
🗞
News
Transcript
Display full video transcript
00:00
All we can say is sorry.
00:23
Now that the network is restored, we will have a look at ways in which we can thank
00:27
our customers for their patience and reward them for their loyalty.
00:30
[MUSIC]
00:40
[BLANK_AUDIO]
Be the first to comment
Add your comment
Recommended
2:59
|
Up next
Optus fined $12 million over 2023 outage
ABC NEWS (Australia)
1 year ago
3:34
Telco watchdog fines Optus $12 million over massive outage last year
ABC NEWS (Australia)
1 year ago
2:12
More than 14,000 Optus customers lose service in Melbourne’s southeast
ABC NEWS (Australia)
4 weeks ago
3:33
Optus commissions independent review into triple-0 failures
ABC NEWS (Australia)
3 months ago
1:44
Latest Optus outage sparks call for probe into 'triple-0 ecosystem'
ABC NEWS (Australia)
7 weeks ago
1:34
Optus regrets ‘unconscionable conduct’ against vulnerable customers
Australian Community Media
1 year ago
3:04
Communications authorities investigates Optus outage leaving people unable to call emergency services
ABC NEWS (Australia)
3 months ago
2:01
Communications minister Michelle Rowland vents frustration at Optus outage
Australian Community Media
2 years ago
1:41
Singapore PM offers condolences to those affected by Optus outage
The Star
3 months ago
1:58
Optus launches independent review into technical failures
ABC NEWS (Australia)
3 months ago
2:42
Optus apologises for outage in New South Wales’ Illawarra region
ABC NEWS (Australia)
3 months ago
1:02
Telstra and Optus to switch off 3G networks across Australia next week\
ABC NEWS (Australia)
1 year ago
2:23
New South Wales revealed to be another state strike by Optus outage
ABC NEWS (Australia)
3 months ago
2:45
Optus hack renews calls for better protection of customers and their personal data
ABC NEWS (Australia)
3 years ago
1:39
Optus and other telcos 'not meeting needs' of people with complaints over network issues: ombudsman
ABC NEWS (Australia)
4 weeks ago
3:41
CEOs of Optus, TPG and Telstra meet with Communications Minister in Canberra
ABC NEWS (Australia)
3 months ago
1:52
AFP working to protect data of people affected by Optus breach
ABC NEWS (Australia)
3 years ago
4:39
Review into Optus Triple Zero failures released
ABC NEWS (Australia)
1 week ago
4:37
Telstra and Optus switch off 3G mobile networks
ABC NEWS (Australia)
1 year ago
4:31
Outage review finds gap in Optus processes and accountability
ABC NEWS (Australia)
1 week ago
1:31
'Optus customers should be vigilant': Attorney-General Mark Dreyfus comments on the Optus breach | September 27, 2022 | ACM
Australian Community Media
3 years ago
6:26
Australia's 3G network shutdown begins
ABC NEWS (Australia)
2 years ago
1:55
83-year-old mental health advocate plans to keep running marathons
ABC NEWS (Australia)
11 hours ago
1:48
Severe Christmas heatwave grips Western Australia as cyclone intensifies offshore
ABC NEWS (Australia)
11 hours ago
1:26
Aussie dollar at its strongest against greenback in more than a year
ABC NEWS (Australia)
11 hours ago
Be the first to comment