Skip to player
Skip to main content
Search
Connect
Watch fullscreen
Like
Share
Bookmark
More
Add to Playlist
Report
Australian Community Media
Follow
Like
Share
Bookmark
More
Add to Playlist
Report
Optus says 'No' to refunds after major outage for millions
2 years ago
Optus has refused to refund customers after a nationwide outage disrupted critical services and left millions of Aussies in the dark for over nine hours.
Category
🗞
News
Transcript
Display full video transcript
00:00
All we can say is sorry.
00:23
Now that the network is restored, we will have a look at ways in which we can thank
00:27
our customers for their patience and reward them for their loyalty.
00:30
[MUSIC]
00:40
[BLANK_AUDIO]
Show less
Comments
Add your comment
Recommended
4:39
|
Up next
Review into Optus Triple Zero failures released
ABC NEWS (Australia)
2 months ago
2:12
More than 14,000 Optus customers lose service in Melbourne’s southeast
ABC NEWS (Australia)
3 months ago
4:31
Outage review finds gap in Optus processes and accountability
ABC NEWS (Australia)
2 months ago
1:39
Optus and other telcos 'not meeting needs' of people with complaints over network issues: ombudsman
ABC NEWS (Australia)
3 months ago
1:44
Latest Optus outage sparks call for probe into 'triple-0 ecosystem'
ABC NEWS (Australia)
3 months ago
4:00
Housing equity advocate says more social and affordable housing needed with regulation
ABC NEWS (Australia)
2 hours ago
3:14
Cotality report suggests Australia’s rents are still rising fast
ABC NEWS (Australia)
3 hours ago
3:36
Uber quietly agrees to external review after woman sues over guide dog refusals
ABC NEWS (Australia)
4 hours ago
0:57
Exchange between Liberal senator James Paterson and Labor counterparts
The Canberra Times
2 hours ago
1:24
Canberrans protest against the Israeli president's visit
The Canberra Times
3 hours ago
2:57
Victoria Police granted special powers ahead of Israeli president’s visit
Australian Community Media
3 hours ago
2:09
Crowds rally outside Sydney police station to condemn police response to protests
Australian Community Media
3 hours ago
0:51
Roblox kid-friendly rating under review after grooming claims
Australian Community Media
5 hours ago
1:31
2026 Winter Olympics athletes report broken medals
Australian Community Media
5 hours ago
3:40
‘What more context do you need’: Greens MP demands review of police conduct at Sydney protest
Australian Community Media
1 day ago
1:41
Singapore PM offers condolences to those affected by Optus outage
The Star
4 months ago
3:33
Optus commissions independent review into triple-0 failures
ABC NEWS (Australia)
5 months ago
2:42
Optus apologises for outage in New South Wales’ Illawarra region
ABC NEWS (Australia)
5 months ago
3:41
CEOs of Optus, TPG and Telstra meet with Communications Minister in Canberra
ABC NEWS (Australia)
4 months ago
3:04
Communications authorities investigates Optus outage leaving people unable to call emergency services
ABC NEWS (Australia)
5 months ago
1:58
Optus launches independent review into technical failures
ABC NEWS (Australia)
5 months ago
2:23
New South Wales revealed to be another state strike by Optus outage
ABC NEWS (Australia)
5 months ago
1:27
Optus outage deaths: fury over deadly triple-zero outage
Australian Community Media
5 months ago
2:59
Optus fined $12 million over 2023 outage
ABC NEWS (Australia)
1 year ago
3:34
Telco watchdog fines Optus $12 million over massive outage last year
ABC NEWS (Australia)
1 year ago
Comments