The business benefits of paying the real living wage

Wigan Today

Greater Manchester business leaders have backed paying the real living wage in a video released for Living Wage Week.

Transcript

00:00 [Music]

00:27 Seddon have been a real living wage

00:54 We've certainly got less absences amongst the staff and they definitely feel valued

01:02 and when we have our monthly KPIs that's demonstrated with the scoring.

01:07 So since we are a real living wage employer we've noticed that our recruitment is better,

01:12 the staff turnover on the sites is better, clients have recognised the better quality of officer.

01:18 Our staff retention for the business is 92.7% so for the industry as a whole that's absolutely outstanding.

01:28 Now I've been in the security industry 23 years and for ADEPT we literally strive to be better than everybody else.

01:36 Since we've paid the real living wage we've noticed that the answers on the Employee Engagement Survey

01:42 that we run every single year have become less about wages and more about working environment.

01:48 In fact people are no longer asking for more wages, they're asking for better machinery,

01:53 they want to make a difference in their own departments and improve things

01:57 and innovation has actually improved right across the board, right from production

02:02 all the way through to the way we deliver to our customers.

02:05 Being paid the real living wage makes me more engaged and productive.

02:08 I feel positive about going above and beyond for an organisation that values me financially.

02:14 The real living wage is a commitment to people which creates a culture of fairness and transparency.

02:19 I stay with Seddon not only for the fair wages but the other benefits they offer

02:23 such as Seddon Saving and the Helping Hand Fund during the cost of living crisis.

02:28 It's made a massive difference because I can focus on working my hours and taking the necessary time off

02:33 and not have to worry about chasing overtime.

02:35 This way I can take the time off to rest which in turn boosts my productivity at the workplace.

02:39 It gives us a reason to perform to the best of our abilities.

02:43 I feel like I respect my employers because I feel like by paying us the real living wage

02:49 I want to commit more to my job, I want to explore more options to progress in the company.

02:54 I feel like my organisation does care about me, it's clear that they care about others

02:59 and I see that in my daily relationship with my co-workers.

03:03 If you look elsewhere you can see that the industry standard is a lot less.

03:09 I'd rather stay at my company because they pay me what I believe I am worth.

03:14 So when we started offering the real living wage six years ago

03:19 we've seen a 100% retention rate with people within that salary band and that for us is amazing.

03:24 That has had a real impact.

03:26 It's also great for wellness since the cost of living crisis.

03:31 Why would people leave the business when they're being looked after from a real living wage perspective?

03:37 It's people first for adept, we're paying the real living wage,

03:41 we're a real living hours employer as well and we want to be better

03:46 and lead the industry to what the expectations and standards should be.

03:50 It's to do with actually building relationships and it makes a difference long term.

03:55 You get more sales, you get more innovation, you have better productivity, better profit

04:00 and we found that when we introduced the living wage to Cars Pasties.

04:05 But if they really want to make a difference to change their business

04:07 living wage is a great place to start.

04:11 [Music]

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