Pleasant Lyft Passenger -- Lyft Does Nothing

A Lyft passenger opens the car door and slams it with enough force to shatter the window, gets in the car and says, "Let's get goin!"

A complaint is filed with Lyft's Critical Response team, who presents no evidence that they've taken any sort of measure to ensure that similar incidents like this aren't occuring again in the near future, in addition to ignoring my statement that I was in fear of ending the ride due to "assault concerns."

Queue their perfunctory response -- which has yet to occur: "We care about our drivers, our community, and this type of behavior is not tolerated on our platform." Apparently, Lyft thinks if they say the same thing a million times over, we'll eventually believe their lies.