Auto Repair Eating the Cost of Installer Errors

Name: Auto Repair Eating the Cost of Installer Errors
Uploaded: 2008-05-08T23:30:48+00:00
Duration: 4 min 24 s
Channel: Advanstar Auto
Description: Larry Sills with Standard Motor Products has seen warranty returns increase as a result of vehicle complexity. He estimates more than 50 percent of those returns are the result of installer error. How does the industry deal with that?

Advanstar Auto

Larry Sills with Standard Motor Products has seen warranty returns increase as a result of vehicle complexity. He estimates more than 50 percent of those returns are the result of installer error. How does the industry deal with that?

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