http://www.rythmtrainingzone.com/leadership-communications.php Communication is one of the cornerstones of successful leadership and one element of good communication is the ability to listen. To be a good leader you must listen more than you talk. Only by listening can you:
• Make personal connections; know them not just as employees but as people with lives outside of the organization.
• Understand their work challenges and the roadblocks they face so that you can help remove them.
• Know what their strengths are. It is all well and good to recognize areas of opportunities but you must be able to identify strengths in order to leverage them to the organizations benefit.
• Find out what their personal and professional goals are; what do they aspire for and how can you help them get there.
• Get feedback from them on how you are doing as a leader, what are you doing well, what you should stop doing and what can you do differently. Just as you give them feedback, as a leader you need to receive to be the best you can be.
• Be honest and genuine. Everyone can spot a fake and no one appreciates someone whose words are disingenuous and hollow. Your employees are smart; they can spot a line of BS when they hear it.
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