Elliot's Canteen Service has been serving the Decatur area since incorporation in 1963 in the name of Decatur Vending Service. The company has been managed and owned by the same Elliott family, since founding. The second generation, John P. Elliott, and the third generation Brian Elliott is active in the company today.
Elliott's Canteen Service operated as Decatur Vending Service from 1963 as an independent vendor, until June 1999, when we were offered the opportunity to become a Canteen Franchise. Operating as a locally owned Franchise of Canteen USA gives us the resources of the world's largest food service company, and the personal touch that can be provided by local active ownership.
From the beginnings of our service with penny and nickel items to the full service operation of today, Elliott's Canteen Service has been dedicated to satisfying the needs of our clients. Our mission is to be recognized as the most client and customer focused company in the state. Originally operating from our main office in Decatur, we now service fourteen counties in Central Illinois and operate a brance office in Jacksonville Illinois.
Elliott's Canteen provides the latest state of the industry vending equipment and technology. All of our routes runs PDA's to capture the machine data for download into our vending software system. This eliminates errors in tracking customer sales data. We have bar coded all vending machines and collection bags in order to utilize the PDA scan features. We have implemented remote monitoring of the machines with a web based system.
We offer the most customer friendly service in this area. We provide one and five dollar bill acceptance on most machines, a staff of five full time repair technicians, and 24/7 customer service line. We look forward to providing your employees and clients quality vending service and products at reasonable prices.