Skip to playerSkip to main content
Shep Hyken
  • 13 years ago
Customer service training expert and speaker Shep Hyken shares valuable customer service information valuable for any organization. Visit http://wwwTheCustomerFocus.com and sign up for free newsletter.
Be the first to comment
Add your comment

Recommended

4:12
Up next
Customer Service Strategy: Customer Congruency
Shep Hyken
13 years ago
4:10
Customer Service Expert Says Be Nice
Shep Hyken
13 years ago
4:37
Customer Loyalty and Your Organization
Shep Hyken
13 years ago
4:05
Purposeful Customer Service
Shep Hyken
13 years ago
4:11
Customer Loyalty and Your Brand
Shep Hyken
13 years ago
4:02
strategy to keep employees motivated to deliver customer ser
Shep Hyken
13 years ago
3:52
Customer Service and Gamification
Shep Hyken
13 years ago
3:16
What Do You Want People to Think When They Hear Your Company
Shep Hyken
13 years ago
6:49
13 Customer Service Ideas by Customer Experience Expert
Shep Hyken
13 years ago
3:49
Customer Service A Marketing Expense?
Shep Hyken
13 years ago
4:30
Core Values Key to Customer Service
Shep Hyken
13 years ago
4:03
Customer Service Expert Says Customer Centric Organization W
Shep Hyken
13 years ago
4:05
Handling A Customer Service Apology the Right Way
Shep Hyken
13 years ago
4:47
Unfortunate Customer Service Teaches Valuable Lessons
Shep Hyken
13 years ago
4:01
5 Steps to Managing Customer Service Complaints on Social Me
Shep Hyken
13 years ago
3:44
American Express Creates Amazing Customer Service Experience
Shep Hyken
13 years ago
3:58
Work Environment Helps Create Company Culture
Shep Hyken
13 years ago
3:50
Spirit’s Customer Service Debacle
Shep Hyken
13 years ago
5:00
Top Ten List of Customer Service Strategies
Shep Hyken
13 years ago
3:41
The Words You Use Sets the Tone for the Customer Experience
Shep Hyken
13 years ago
4:33
Five Ways to Create a Customer Service Culture
Shep Hyken
13 years ago
4:22
Customer Service Debacle Teaches Lesson
Shep Hyken
13 years ago
3:37
Create a Customer Service Board of Directors
Shep Hyken
13 years ago
4:07
Create a Customer Board of Directors
Shep Hyken
14 years ago
3:45
Caring Is One of the Keys to Creating Customer Loyalty
Shep Hyken
14 years ago