In this video, attorney Randy Sevenish reveals Secret #1 about insurance companies: Insurance companies want you to think they are on your side -- the secret is... they are not! Claims adjusters don't look at accident claims to be anything that is in your best interest. They tell you that you don't need a lawyer and that no attorney is going to make them pay more. That is not true. They work for the large corporate giants. They do not work for you. They are being paid by your insurance company. Their job is very simple, to pay you as little as you let them get away with.