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00:20So, yeah, the key things are knowing their name and age,
00:25and actually, the biggest reward.
00:29You just think it's a dead end.
00:3193% of people,
00:33because we were asked whether people
00:35come in and ask for a present straight away.
00:37If you flip it, and imagine that you've
00:39waited two hours to meet Johnny.
00:42It's a dead end, you don't need it.
00:44Everyone wants it.
00:45Everyone wants it.
00:46We cannot promise anything.
00:49We go from the fingertips down to the palm,
00:51twice.
00:52So all together, it's
00:55Merry Christmas!
00:56.