00:01The corporate regulator alleges about 42,000 Commonwealth Bank customers were overcharged
00:07$8.5 million for moving their money around. ASIC claims hidden fees were in place since 2006.
00:16In our view, CBA was aware of these issues and could have acted sooner.
00:20The bank has already paid back more than $26 million to 93,000 customers
00:26and said it will defend certain aspects of the case.
00:30It comes after Macquarie Bank admitted failures over savings rates for new customers.
00:35And today, NAB agreed to a court-enforced order to repay almost $170 million
00:42to staff it's been underpaying for more than a decade.
00:46Things like not accruing annual leave correctly, right through to superannuation.
00:52So really a plethora of non-compliance.
00:57The bank will also pay a $2 million fine.
01:00Tomorrow, the bosses of NAB and Combank will front a parliamentary committee
01:04and have to answer two difficult questions.
01:07Can't you guys count?
01:09And why do these things keep happening to you?
