COD’s Place In Online Selling — explained in full. eCommerce News, 20 October 2026: what happened, the details that matter, and what comes next.
#Ecommerce #OnlineShopping #D2C
CHAPTERS
0:00 Introduction
0:20 COD’s Place In Online Selling
1:13 The Seller’s Order Journey
2:11 Working Capital Before Payment
3:13 RTO And Its Cost
4:16 COD Handling Charges
5:11 Zomato’s Customer-Facing Fee
6:11 Why Fee Amounts Vary
7:11 Charges Beside The COD Fee
8:16 Online Payment Exemptions
9:14 Platform Monetisation Strategy
10:19 Order-Volume Economics
11:17 The Fee’s Recent Rollout
12:16 Quick-Commerce COD Contrast
13:19 Marketplace COD Exposure
IN THIS EXPLAINER
1. COD’s Place In Online Selling — The Financial Express
2. The Seller’s Order Journey — The Financial Express
3. Working Capital Before Payment — The Financial Express
4. RTO And Its Cost — The Financial Express
5. COD Handling Charges — etnownews
6. Zomato’s Customer-Facing Fee — Moneycontrol
7. Why Fee Amounts Vary — etnownews
8. Charges Beside The COD Fee — Business Standard
9. Online Payment Exemptions — etnownews
10. Platform Monetisation Strategy — Businessworld
11. Order-Volume Economics — Moneycontrol
12. The Fee’s Recent Rollout — Telangana Today
13. Quick-Commerce COD Contrast — Business Standard
14. Marketplace COD Exposure — The Financial Express
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Sources:
The Financial Express — https://www.financialexpress.com/business/news/upi-wins-but-cod-wont-quit/4303229/
etnownews — https://www.etnownews.com/news/zomato-adds-extra-fee-on-cash-on-delivery-orders-what-customers-need-to-know-article-156147414
Moneycontrol — https://www.moneycontrol.com/news/business/startup/zomato-begins-charging-rs-5-for-cash-on-delivery-orders-in-latest-monetisation-drive-14028398.html
Business Standard — https://www.business-standard.com/companies/news/zomato-cash-on-delivery-orders-additional-fee-cod-platform-fee-126091200470_1.html
Businessworld — https://www.businessworld.in/article/zomato-adds-cash-on-delivery-fee-up-to-rs-20-on-select-orders-623485
Telangana Today — https://telanganatoday.com/zomato-adds-rs-5-rs-20-fee-for-cash-on-delivery-orders
Photos:
SerChevalerie / CC0 (Wikimedia Commons) — https://thumb.wikimedia.org/wikipedia/commons/thumb/1/18/Swiggy_delivery_partner.jpg/3840px-Swiggy_delivery_partner.jpg?utm_source=commons.wikimedia.org&utm_campaign=imageinfo&utm_content=thumbnail
SerChevalerie / CC0 (Wikimedia Commons) — https://thumb.wikimedia.org/wikipedia/commons/thumb/d/d4/Zomato_delivery_partner_on_a_Yulu_bike.jpg/3840px-Zomato_delivery_partner_on_a_Yulu_bike.jpg?utm_source=commons.wikimedia.org&utm_campaign=imageinfo&utm_content=thumbnail
Mallikarjunasj / CC BY-SA 3.0 (Wikimedia Commons) — https://upload.wikimedia.org/wikipedia/commons/7/7c/Plastic_holder_along_with_paper_bill_in_Zomato_order.j
