"Is your practice tracking the right revenue cycle management metrics, or just watching total collections? In Episode 3 of the MediBillMD Podcast, Sarah and RCM specialist Mike break down the RCM KPIs that reveal where your practice is really losing revenue, with simple examples, benchmarks, and practical fixes.
📖 Read the full guide: https://medibillmd.com/blog/revenue-cycle-management-metrics/
In this episode, you'll learn:
✅ Why total collections alone hide revenue leaks
✅ How to calculate days in A/R (with a simple example)
✅ Clean claim rate vs. first-pass resolution rate: what's the difference?
✅ Why a 5% denial rate matters more than it sounds
✅ Net vs. gross collection rate, explained simply
✅ Key KPIs: A/R aging, charge lag, cost to collect, bad debt, POS collections
✅ How to set realistic RCM benchmarks for your practice
✅ Why RCM KPIs slip and how often to review them
⏱️ Chapters
0:00 Intro
0:20 Why RCM metrics matter
0:46 Days in A/R
1:30 Clean claim rate, denial rate & first-pass resolution
2:26 Net vs. gross collection rate
3:01 Other key RCM KPIs
3:37 Setting realistic benchmarks
3:57 Why RCM KPIs slip
4:20 How often to review RCM metrics
4:41 How MediBillMD can help
📊 Benchmarks mentioned in this episode:
- Days in A/R: 30–40 days (under 10% of A/R past 90 days)
- Clean claim rate: 95%+
- Denial rate: under 5%
- Net collection rate: 97–99%
- Bad debt rate: under 5%
- Charge lag: 1–2 days
Note: benchmarks vary by specialty and payer mix.
Want better revenue cycle numbers? MediBillMD's RCM team works across eligibility verification, coding, A/R management, and denial management to improve your whole revenue cycle.
📞 Call: (877) 353-9542
🌐 Website: https://medibillmd.com
✉️ Email: info@medibillmd.com
🔗 RCM services: https://medibillmd.com/services/healthcare-revenue-cycle-management-services
📅 Book a free consultation: https://medibillmd.com/appointment
#RevenueCycleManagement #RCMMetrics #MedicalBilling #HealthcareKPIs #MediBillMD"
