00:00Resetting a Dawah DVR depends on whether you are trying to reset the administrator password via software or perform a
00:05complete factory reset, hardware mock board method if locked out.
00:09Method 1. Resetting the password via DMSS app, modern firmware.
00:13If your DVR is connected to a monitor and was previously bound to Dawah's mobile app or has an email
00:18recovery option configured, turn on the DVR and go to the login screen on your connected monitor.
00:23Click on Forgot Password. Open the DMSS mobile application on your smartphone. Navigate to the Me tab. Select Tool Manager
00:31and tap Device Password Management or Equivalent Reset Tool. Scan the QR code displayed on your DVR monitor using the
00:38app.
00:38Check your registered email for the security code sent by the system. Enter the security code carefully, paying attention to
00:44case sensitivity, into the DVR prompt. Create and confirm your new password.
00:48Method 2. Factory Reset via Motherboard. Hard Reset for Locked Units. Note, only use this hardware method if you are
00:55completely locked out and software recovery isn't an option.
00:59Clicking the device may void active warranties. Power off the DVR completely and unplug the power adapter. Unscrew and remove
01:05the outer metallic cover of the DVR.
01:07Locate the Reset Pins Jumper on the motherboard. Look for two small labeled pins, a tiny button or a pair
01:13of solder pads often marked with JCLR, Reset, or near the CMOS battery.
01:18Throughout the pins. Use a metal jumper cap or carefully bridge the two designated reset contact points using a metal
01:24object like tweezers while the power is off.
01:26Apply power. Keep the pins bridged while you plug the power adapter back in.
01:31Wait for the beep. Hold the connection until you hear a long beep sound from the device indicating the configuration
01:37has cleared.
01:38Remove the bridge and reboot the system normally.
01:40The DVR will boot up to the Initial Setup Wizard allowing you to define a new admin profile.
01:46And that's the full picture. If this saved you a search, hit like and subscribe. One clear answer every day.
01:52See you in the next one.
01:53All right.
