- 2 days ago
Dont touch the legendary lawyers Grandson
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00:00Phil!
00:06Open the door. Grandma's here. Grandma's here.
00:10Ma'am, you've already signed. Rebook for the next flight and I'll open the door right away.
00:15The entire plane is waiting for you.
00:17You oversold the seats and got the rose wrong.
00:20Who gave you the right to take my grandson?
00:23He's two years old. He has a heart condition.
00:26We've waited a year for a donor. Today is the surgery.
00:30If he misses it, he will die.
00:33Shut up!
00:34I'm a platinum card holder of this airline.
00:36You're just some poor old woman with a kid in economy.
00:39Get off plane now and stop wasting my time.
00:44No, no.
00:46Theo! Theo!
00:51I'll sign.
00:53Just open the door.
00:54Should have done that earlier. What a waste of time.
00:58Oh!
01:08I remember every single thing that happened here today.
01:11You will regret this.
01:13They thought they could bully a helpless old woman with a child.
01:17They didn't know they were messing with the queen of lawyers.
01:19The most feared aviation attorney in North America.
01:23I'll make them pay for every bit of this humiliation.
01:28Ladies and gentlemen, our aircraft will be departing shortly.
01:32Please make sure your seat belt is securely fastened.
01:35Honey, I've boarded. I'll see you tonight.
01:38Okay, honey. I'll wait for you and pick you up at the airport.
01:41But we need to keep this low-key.
01:42My mother founded this firm and she cares a lot about who I marry.
01:46If she finds out about us, I'm done.
01:47Don't worry, honey. I won't let her find out.
02:04Hey. You're in my seat.
02:06Excuse me. This is 14A.
02:08My seat is 14A. That's what it says on my ticket.
02:11Mine is 14A too.
02:13Shh. It's okay, baby.
02:16That's impossible. Get up.
02:18Excuse me, ladies.
02:21How can I help you?
02:22She's in my seat.
02:25Ma'am, we've confirmed...
02:26There's been a duplicate seating issue.
02:29We sincerely apologize.
02:31Duplicate?
02:32Yes. A small system error.
02:34We would like you to rebook on the next flight.
02:36We'll arrange it.
02:37The system gave the same seat to two passengers?
02:39This is over-boarding, isn't it?
02:42Ma'am, the entire plane is waiting.
02:45Please cooperate.
02:46I won't.
02:47Do you know who I am?
02:51I'm a platinum member.
02:52Get her off this plane!
02:55Pursered Greta, this isn't a system error.
02:57This is over-boarding.
02:59You sold an extra seat, betting someone wouldn't show.
03:02Now everyone's here.
03:03You lost that bet.
03:04So why should I, with a sick child, pay for your mistake?
03:09Purser, tower is pushing again.
03:11Time to depart.
03:12Handle it.
03:13Miss Elenier, the plane is about to take off.
03:17There's only one seat left.
03:19Someone has to get off.
03:22The rebooking and airport hotel for the next flight have already been arranged.
03:29This is the maximum compensation we can offer.
03:32You're compensating me for your own mistake?
03:35Please try to understand the crew's position as well.
03:38You oversold the seats to make a profit.
03:41Why should I be the one to pay for it?
03:45Why should she have to get off?
03:48Exactly. And she has a sick child with her.
03:57Whoever made the mistake, fixes it.
04:00My grandson has surgery scheduled.
04:02If we miss it, we may never get another donor.
04:05We can't wait.
04:07I'm not getting off this plane.
04:09You're wasting everyone's time!
04:11Is this your service?
04:13A regular ticket passenger refuses to leave, and you just stand there?
04:16If my date gets ruined, can you even afford to pay for that?
04:19You're in a hurry.
04:21But my grandson has a heart condition.
04:23He's two years old.
04:24We've waited a year for this donor.
04:26Today's surgery is with the best specialist in the country.
04:29If we miss this chance, he will die.
04:32Why?
04:35What are you all looking at?
04:39See this?
04:40My boyfriend got this for me.
04:42Is this how you treat your most important guest?
04:44System error?
04:45Not my problem.
04:46My boyfriend is a partner at a top law firm,
04:49and his mother is a legend in the legal world.
04:51Why should I, a platinum guest, give my seat to some old woman with a sick kid?
04:55Just kick her off!
04:56Miss Bella, please calm down.
04:58Calm down?
04:59Who do you think you're talking to?
05:01I'm a platinum-
05:02Very sorry.
05:03Please don't panic.
05:04We'll handle this.
05:05I don't want an apology.
05:06I want a result, now!
05:11Get them off this plane!
05:13You heard her.
05:14Take your child and leave.
05:17Or I'll call security to remove you.
05:19In this airline, platinum members come first.
05:22People like you who save up half a year for one ticket,
05:25should just cooperate with the arrangement.
05:31You are really out of line.
05:36Stop it!
05:37Don't film me!
05:38Are you deaf?
05:39You're the purser!
05:40Get her off!
05:41If you can't even handle this, what the hell is this crew even for?
05:47Purser, ground control has been asking, can we take off or not?
05:53I apologize for the delay.
05:56We've encountered a minor issue.
05:58We need one passenger to leave for a later flight.
06:02The airline will provide generous cash compensation,
06:06airport hotel accommodation,
06:08and upgrade vouchers.
06:11Of course, if any passenger would like to voluntarily switch seats
06:16with this madam with a child,
06:19that would be great.
06:26Should we switch?
06:27She looks so pitiful.
06:31What if we miss our plans?
06:33It's not our fault.
06:39Not our business.
06:46See?
06:47No one is willing to switch.
06:50Do you know what that means?
06:51It means everybody knows the one who should be getting off isn't me.
06:58Purser, the tower won't hold any longer.
07:01If we don't handle this now, the whole flight gets delayed.
07:07She won't leave.
07:08Then take the child first.
07:11Let's see if she stays.
07:16What are you doing?
07:20Just an old woman and a sick kid?
07:22Hmm.
07:23What's there to be afraid of them for?
07:24Can you afford the responsibility for the whole flight's delay?
07:29Give him back!
07:30He has a heart condition!
07:31You can't do this!
07:32He'll die!
07:35Grandma! Grandma!
07:42Shut up!
07:48Too noisy.
07:49Let's shut that up.
07:59Theo!
08:00Open the door!
08:03Grandma's here!
08:05Grandma's here!
08:11Theo!
08:13Grandma's here!
08:14Answer me!
08:14Ma'am, please calm down.
08:17The child is safe inside.
08:18Our flight attendant will handle it.
08:19Then open the door!
08:21You have the key!
08:22Sign the rebooking form for the next flight,
08:24and I'll have the door opened immediately.
08:28Enough!
08:29Open that door!
08:30That's a two-year-old child!
08:32How can you lock a two-year-old kid in there?
08:34That is cruel!
08:35None of your business.
08:36Who asked you?
08:40You know who my boyfriend is?
08:42Spencer Whitmore, senior partner at Wayne Brennan Law Firm.
08:46One call from him, and you'll all be done.
08:49What?
08:50How could this young woman be my son's girlfriend?
08:53Miss Bella, please don't be upset.
08:55We'll take care of everything.
08:56That's impossible.
08:58Spencer is married.
09:00He has a wife.
09:01Says who?
09:02He's my boyfriend.
09:04Look.
09:06This is us.
09:07Life.
09:14Open it!
09:16My grandson has a heart condition!
09:18He can't breathe!
09:19He'll die!
09:21Please open the door!
09:26Please.
09:27Please.
09:34Ms. Greta?
09:36I've got it all on camera.
09:38You're holding the key to that door right now.
09:41Are you seriously telling me you're going to lock a two-year-old child with a heart condition
09:45alone in that lavatory?
09:47Sir, what are you recording?
09:49This is an aircraft cabin.
09:53Everyone saw it.
09:54The purser is holding the key and refusing to open the door.
10:04Sir, this is airline internal business.
10:07What business is it of yours?
10:09You're just a passenger.
10:12So a passenger isn't allowed to care when a two-year-old child gets locked in a bathroom?
10:20Please.
10:21Please.
10:25The flight is full.
10:27We must ensure the flight departs on time.
10:30One passenger will have to leave.
10:33This is our policy.
10:35Open the door!
10:37The child is still inside!
10:39Please, just open the door!
10:45Policy?
10:46Which policy allows you to lock a two-year-old child in a lavatory?
10:52Which policy allows you to force an elderly woman off a plane by threatening her grandchild?
10:58Show us that policy!
11:00Read it out loud, right here!
11:04In front of everyone!
11:09You can't, can you?
11:11Because that policy doesn't exist.
11:14You overbooked.
11:16That's your mistake.
11:17You should have asked nicely, with the passenger's consent, for someone to volunteer.
11:23But what did you do instead?
11:25Sir, we are only-
11:27You used the fact that this is your flight, your cabin, and you laid hands on a woman with a
11:32child.
11:36Mom!
11:36Cursor Greta Voss.
11:39Employee number 9527.
11:40I've got your name and employee number.
11:46Everyone, take your phone.
11:47Filming it.
11:48What's happening here today, should not be let O.
11:52Got it! I've been filming the whole thing, not a second missed!
11:54Me too! I'm filming!
12:02Where's our?
12:06Who do you think you are?
12:08This is a seat dispute between me and her.
12:12What's it got to do with you?
12:14A seat dispute.
12:16Let me remind you, the only one who's been screaming to throw someone off this plane is you.
12:22And the ones trying to tear a grandmother away from her grandson?
12:25That's them.
12:26We've all seen it! We've all got it on our phones!
12:29You'd better pray this doesn't blow up.
12:38Sir, if you continue to disrupt the order...
12:42I'm not the one disrupting order, you are.
12:44You are walking into something you can't handle.
12:52I'm saying this one last time.
12:54It's not too late to stop.
12:59Sir, you're right.
13:00But it's too late.
13:02Tower's pushing. This plane has to take off.
13:07Please, let my grandson out. I'll get off the plane right now.
13:11Should have done that earlier.
13:13What a waste of time.
13:20Theo! Grandma's here! It's okay! Grandma's here!
13:23Grandma!
13:29Ma'am, the child is with you now.
13:31Please sign the rebooking form.
13:33We'll put you and your grandson on the next flight.
13:38You will regret this.
13:40Oh, really? What are you gonna do?
13:42Yelling at the counter? Post a rant online?
13:45Not because I'll do something to make you regret it,
13:47but because I remember everything you've done, and I don't forget.
13:55I'm sorry.
13:56I'm sorry.
13:57I'm sorry.
13:58I'm sorry.
14:00I'm sorry.
14:01Good morning.
14:06Spencer, get back here right now.
14:08Mom? Are you...
14:09They thought they were kicking off an old woman with a child.
14:13They had no idea.
14:14They just kicked off someone who's going to make this airline pay.
14:20Mom, why are you so late? What happened to Theo?
14:26Where's Spencer?
14:28Theo's surgery is today. And where is he?
14:32He has been busy with work. I'll call him right now.
14:35The surgery is the most important thing.
14:38Let's get Theo to the hospital first.
14:51Mom, your hand. Let me get a doctor to take a look.
14:54It doesn't matter. Just a scratch. Spencer still hasn't shown up.
14:59He's been worked lately. Don't disturb him for now, since we finally have a donor for Theo.
15:04Let me get you some water.
15:12Mom, is Theo okay? I got held up by an important meeting.
15:15He's fine. He's already in the surgery room.
15:18I'll be right there.
15:19Don't bother. Take care of your own things.
15:21Oh, good. I have still got things to handle here.
15:30Mom, what happened today?
15:31Whatever it was, please let me know.
15:34I'm Theo's mother.
15:44The plane is about to take off.
15:46There's only one seat left. Someone has to get off.
15:50See this?
15:51Why should I, a platinum guest, give my seat to some old woman with a sick kid?
15:57We have a heart condition! You can't do this!
16:02Theo! Grandma's here!
16:09How dare they do that to Theo? They're despicable! I'm calling the police right now!
16:14We will, but not yet.
16:17First we lock down the evidence, then we move.
16:21If you want to gather evidence, you've got your own firm.
16:23Just have Spencer handle it.
16:25You know who my boyfriend is?
16:27Spencer Whitmore.
16:29I built Wayne Brennan Law Firm for Spencer.
16:32How dare he break my rules?
16:34Sneaking around with a mistress behind my back.
16:37This is my case. I know every detail.
16:40If the firm gets involved now, we'll tip them off.
16:47Wayne Brennan, that name can't get into the wrong ears yet.
16:58Madam, I found your contact information from the flight manifest. Here is the video I recorded. I think this needs
17:04to be seen.
17:06Overbooking without prior notice. Forcibly separating passengers. Coercing them off the plane with threats.
17:13Every single one of these is listed under prohibited conduct in the carrier's terms.
17:18Greta Voss, Chief Attendant. Badge number, frame 317 of the video. The flight attendant, badge number visible during the removal.
17:25Bella Steele, claims to be the girlfriend of a senior partner at Wayne Brennan with a platinum card.
17:29Inflamed the situation from start to finish.
17:32I'll need to verify whose name the card is registered under.
17:36A compensation card to cover unlawful restraint of a minor?
17:40They thought that would be too easy.
17:45Mom, you haven't slept all day. Get some rest.
17:50Just a little longer. This thing, they need to be able to read it. And they won't be able to
17:54dodge it.
17:59Mom, Theo's surgery went well. The doctor said two more days of observation, then he can come home.
18:05Good. As long as he's safe, that's all that matters.
18:08Mom, why didn't you just tell them who you were on the plane? You're a top lawyer.
18:14Because whether I'm a lawyer or not shouldn't determine whether I'm treated with basic decency.
18:19But if they had known, they might not...
18:20And what about the next person who doesn't have a title like me?
18:25And they didn't misjudge my profession.
18:28They saw a grandmother traveling alone with her grands and decided that was someone they could push around.
18:33How far are you going to take this?
18:35As far as the facts take me.
18:38I'm with you, Mom.
18:42Evidence never lies.
19:02ileanor, this early? What happened?
19:06I have a case to file.
19:08A case?
19:09Whose?
19:11Mine.
19:12Yours?
19:13I thought you were home with your grandson.
19:15Who on earth would dare?
19:18An airline.
19:19They overbooked.
19:21Then, right in front of everyone, they separated me from my grandson and forced me off the plane.
19:28What?
19:29Do they know who you are?
19:31They thought I was just a poor old woman with a child.
19:34Hmph. They've picked the wrong person. Tell me what you need from me.
19:39First, keep this from Spencer.
19:42Understood.
19:43I need three motions prepared.
19:46One, preservation of evidence.
19:48Two, court order for investigation.
19:52And the third?
19:57The third.
19:59Not yet.
20:02Those first two motion, standard procedure.
20:05But the third?
20:07What are you trying to do?
20:09A special discovery request.
20:11I need the full duty log for that flight.
20:14And the verification records for the platinum card held by the woman named Bella.
20:20You think that card isn't hers?
20:22Add internal crew communications to the scope.
20:25That card belongs to someone in our own firm.
20:28Someone in our firm?
20:29She said her boyfriend is a senior partner here.
20:32That person is Spencer.
20:34You built that firm for him.
20:37That's exactly why I'm doing this by the book.
20:42Every piece of evidence must stand in court.
20:45Airlines don't hand over internal logs that easily.
20:48We might have to fight for it.
20:50Maybe I could try some alternative channels?
20:53No.
20:54We take what we can.
20:56Must be cleanly.
20:58Every step must be above board.
21:01Understood.
21:02Are you alright?
21:03I'm fine.
21:05My grandson is fine.
21:08But soon, some people will find themselves on the other side of the courtroom.
21:21In this moment, I was no longer the grandmother screaming helplessly at 30,000 feet.
21:27I am Eleanor Whitmore.
21:32The lawyer with 35 years.
21:34The queen of litigation.
21:36The airline and the mistress not one of them.
21:41Public opinion fades.
21:43Evidence doesn't.
21:44When they think the storm has passed,
21:46the evidence will speak for that day.
21:56Shoot him!
22:05Chief, I filmed something on a flight last night.
22:07I want to post it on my personal account first,
22:10then do a deep investigation.
22:12What is it?
22:16The airline oversold.
22:17To force an old woman holding her grandchild off the plane,
22:20the crew grabbed the child.
22:21I have it all on video.
22:22Is the raw footage complete?
22:25Complete.
22:2617 minutes.
22:27Time codes, flight info, full context.
22:29Don't edit for emotion.
22:30Blur the child's face.
22:32Keep the key process.
22:34The text should only contain verifiable facts.
22:37That's what I was thinking.
22:39What about the headline?
22:40I watched with my own eyes
22:42as they took a child from his grandmother's arms.
22:47It's emotional,
22:48but the facts hold it up.
22:51Post it.
22:53Make three backup copies of the raw footage.
22:56Got it.
23:12Oh, my God.
23:14A hundred thousand.
23:18Sorry.
23:19Go, go, go.
23:21You're shit.
23:22Found out who posted it?
23:26I'm sorry.
23:27I'm sorry.
23:27A passenger on the flight
23:29filmed it himself.
23:32A passenger?
23:33Then it's easy.
23:35Delete it.
23:35Contact the platforms.
23:37Use invasion of crew privacy as the reason.
23:38Get the video taken down.
23:39Now.
23:40Director, the heat is too high right now.
23:42A hard delete will only make it worse.
23:46Of course we can't just delete it.
23:48Contact some big influencers.
23:50Muddy the waters.
23:51Which direction?
23:53Say the old woman lost her temper first,
23:55was being unreasonable.
23:56The crew had no choice but to act.
23:59To protect everyone's rights.
24:01Director,
24:02everyone's emotions are running high.
24:06If we deliberately manipulate public opinion,
24:09and it gets exposed...
24:15Exposed?
24:16By who?
24:17Those netizens?
24:18They scream today, forget in two days.
24:22What trending comment lasts more than three days?
24:25But...
24:25Not but!
24:30We're a multinational corporation.
24:35Legal, PR, media resources.
24:38Which of those does she have?
24:43What waves can she possibly make?
24:45Do as I say.
24:48Found her info?
24:50Partially.
24:50Read it.
24:53Passenger name, Eleanor Whitmer.
24:55Rebooking info and boarding records match.
24:58But, Director, her public records are very limited.
25:00What does limited mean?
25:01Only that she may work in a legal-related field.
25:04Can't confirm if she's a lawyer, in-house counsel,
25:07or just a legal consultant.
25:10And she's had almost no public appearances in recent years.
25:13Very little to find.
25:15So what?
25:16An old woman with a grandchild?
25:17If she really had power, why didn't she show it then?
25:20She got off the plane like a lamb.
25:22Director, the influencer Bella posted.
25:24Says she's...
25:29The victim that the old woman is faking it for cash.
25:32Good.
25:33Very good.
25:34Get the paid trolls in there,
25:35play along with her,
25:36and steer the narrative towards her doing this for attention.
25:38Director, won't you?
25:39Won't that be too obvious?
25:40Her own fans are already in.
25:41We're just giving a push.
25:44Director, legal says something's off about that old woman's background.
25:48An old woman with a grandchild?
25:49What could be off?
25:49Go!
25:52Hundreds of thousands of followers.
25:54I say she's faking, she's faking.
25:57An old woman wants to fight me?
26:00The card was opened under my boyfriend's company account.
26:03No one can trace it to me.
26:05Once this blows over,
26:07I'm still the glamorous influencer.
26:14It's blowing up this much?
26:15The airline has to say something.
26:28Friends of the media, regarding the recent passenger dispute on one of our flights circulating
26:33online, we take this very seriously. After our preliminary internal investigation, we
26:38believe this is a very regrettable misunderstanding caused by a seat conflict between individual
26:42passengers. A misunderstanding? Is it really just a misunderstanding? Yes. Temporary seat
26:50adjustments are a normal occasional occurrence in the global aviation industry. Our crew
26:54did their best to coordinate, but unfortunately, due to certain passengers' emotional overreaction
27:00and refusals to cooperate, order was briefly lost. We've also noticed some deliberately
27:04edited videos online designed to manipulate emotions. We reserve the right to pursue legal
27:08action. Manipulating sympathy? Are you saying the grandmother was faking? Was the video
27:14of the crew snatching the child fake? The video shows a flight attendant forcibly taking a child
27:19from a passenger's arm. Is that doing your best to coordinate? What kind of coordination
27:23is that? The footage is online. Hundreds of millions have seen it. What else do you need
27:29to verify? Whether the child cried hard enough? Has the grandmother retained a lawyer? Has your
27:37company received any legal documents? Not at present. I believe any rational person would
27:42resolve issues through proper channels, not by inciting emotion online. We go by our investigation
27:47results. I also advise certain individuals not to exploit the public's kindness. This press
27:51conference is over. Director, the heat is completely out of control. This afternoon's press
27:59conference just poured fuel on the fire. The Water Army? I told you to push the faking angle!
28:05Netizens aren't buying it. They're all saying we're insulting the public's intelligence. The internet's
28:13on the uproar. Number one trending. Everyone's telling you to sue. Not yet. What are you waiting
28:21for? The weapon's already sharpened. The target's already aimed. Then what are you still waiting
28:30for? For them to say every ridiculous thing they can. For them to block every last exit themselves.
28:43A priority document from a well-known law firm. Put here.
28:53Plaintiff Eleanor Whitmorth. Two defendants. Bella Steele. Joint liability. 47 pieces of evidence!
29:05Find out who the plaintiff's lawyer is. Which firm's expert is this? Director, the plaintiff's
29:10legal representative is the plaintiff herself. What does that mean? Eleanor Whitmore. She
29:17is a lawyer. 35 years of practice. Specializes in civil litigation. Firm registration shows she's
29:23the founder of Wayne Brennan Law Firm. You idiots! Do you know who you slandered? She's just
29:33an old woman. She's a lawyer with 35 years of practice. Founder of Wayne Brennan! Do you
29:39know how much the worst hit airline paid in her cases? Then what do we do now? Can we still
29:45pull the trending and delete comments? In time? Look at this! Your orders to delete videos, manipulate
29:54opinion, call her a faker. She recorded everything and notarized it. It's all in the evidence list,
30:01waiting to be thrown in our faces at trial!
30:09Relax. I'm a platinum member. Your honor, this is merely an ordinary passenger seat dispute.
30:16The crew acted in accordance with regulations, nothing improper. The plaintiff claims to be
30:21a lawyer. Emotional accusations aren't evidence. Her footage is private recordings and unidentified
30:27internal records. I ask the court to reject them. You question my evidence's legality? Good.
30:35That means you know what happens if it's admitted. First, passengers filming public interest events
30:40in public areas is legal. Appendix 3. Second, those unidentified records came from your company
30:47through court-ordered evidence collection. Court approved. Notarized. All in the judge's file.
30:52Are you saying records your company provided, confirmed by court and notary, are unidentified?
30:59I... that's not what I meant. Then sit down and listen.
31:04Your honor, first group of evidence. Two boarding passes, both 14A. One issued 36 hours before,
31:12one three hours before. The airline sold the same seat twice. Overselling created double 14A.
31:19When overselling prevents boarding... Reborking must be voluntary, negotiated, compensated.
31:26Listen carefully. Voluntary. Second group. Footage from multiple passengers.
31:32Timestamp 0317. Is this voluntary? Without legal authorization? Without guardian consent?
31:40Separating a sick child from his grandmother? Which industry practice grants that right?
31:45The crew is maintaining order. Maintaining order? Which chapter of your manual authorize physical force?
31:55When a passenger refuses, involving a minor? I need time to check. No need. I checked. Your manual has no
32:03such clause.
32:04Chapter 7. No forced measures under any circumstances. Elderly. Children. Pregnant women. Priority care. Your own rules.
32:15So that wasn't maintaining order. You violated your own written regulations.
32:20Even so, the crew acted under pressure. No subjective malice.
32:24No subjective malice? Remember those words. I'll show you what the subjective malice looks like.
32:32Maintaining the order, huh?
32:35She won't move? Take the child. See if she moves.
32:38Deliberate psychological pressure on a passenger. Your Honor, this is no longer just a procedural violation.
32:44This is premeditated bullying of an elderly woman alone with a sick grandchild.
32:49That's only part of the airline's liability. Now, second defendant, Bella Steeler. About your platinum card, interesting findings.
32:58I had a ticket and a seat. You wouldn't move. How is that my fault?
33:02A ticket and a seat. Let's talk about your identity.
33:08Your Honor, this is the platinum verification log obtained through lawful court procedures.
33:13Seat 14A was lawfully assigned to the plaintiff 36 hours before.
33:18Defender Bella also held 14A issued three hours before. Claimed platinum. Demanded priority.
33:24The card was opened by Spencer Wetmore. Bella had no membership.
33:30Membership is personal, non-transferable.
33:33She used another's account. She induced the agent to trigger seat protection.
33:38The system should have cancelled and reassigned, but gate closure was near.
33:42Only Bella's pass was issued. The plaintiff's was never cancelled.
33:45Double 14A was caused by a system flaw and Bella's impersonation.
33:49She was never a legitimate passenger.
33:51It was my boyfriend's card! He lent it!
33:53Your boyfriend? Spencer Whitmore? None of your business.
33:59Spencer Whitmore is my son.
34:04I didn't know she was his mother!
34:08You said on the plane your boyfriend is a senior partner at Wayne Brennan.
34:12I founded that firm for my son.
34:20The card was given to me. What did I do wrong?
34:24No membership. Cannot be lent.
34:27You used another's account. Claimed platinum. Induced seat protection.
34:32You lied and violated rules from the start.
34:35It was borrowed!
34:36Every explanation is another lie. Not borrowed. Impersonated.
34:51You know about your mother's case.
34:54When did she start?
34:56She built the whole evidence chain alone.
34:59The one in the defendant's seat?
35:03She's my...
35:07Your Honor, fifth and final group of evidence.
35:10Undestroyed internal crew communication.
35:13Lawfully sourced.
35:14No.
35:15Why isn't 14A resolved?
35:17Towers urged three times.
35:1914A is an old woman, alone with sick kid.
35:22She is the easiest to push. Not Bella. She's trouble.
35:25Pick the soft one. Hurry!
35:28They were bullying an old woman with a child from the start.
35:31This is procedural compliance?
35:34Defense counsel, you said no subjective malice.
35:37Please, read it.
35:39Pick the soft one.
35:41Is that no malice?
35:44I want my own lawyer!
35:46These evidence are fake!
35:47Evidence is notarized and forensically verified.
35:50Mind your words.
35:52Using another's platinum card and impersonating membership is suspected illegal.
35:57Child endangerment referred to authorities.
36:02Look at her. Her legs are shaking.
36:04Stolen platinum card? Serves a right.
36:06Your Honor, this is not a condemnation of the industry.
36:10Quite the opposite.
36:11Because most airlines follow the rules, we cannot tolerate the involved company using practice to cover violations or efficiency to
36:21crush dignity.
36:22The airline oversold, unlawfully removed a passenger, then slandered the victim as a sympathy seeker.
36:31Defendant Bella impersonated identity, falsified information, humiliated and coerced an elderly passenger alone with a sick grandchild.
36:41That chat log proves they chose to remove me, not because I was uncooperative, but because to them, an old
36:51woman alone with a sick child was the easiest to crush.
36:56At 30,000 feet, it should never be about power and arrogance.
37:01It should be an equal journey home.
37:04A passenger's dignity.
37:07No matter their nationality.
37:13That concludes my statement.
37:19Silence.
37:21This court has verified.
37:22The defendant sold the same seat twice, breach of contract through overselling.
37:28The crew, despite the plaintiff's clear refusal and involving a minor, violated company regulations by forcibly separating a child from
37:36his guardian,
37:37and unlawfully removed the plaintiff seriously infringing on their personal and health rights, causing severe psychological harm.
37:44The company's PR staff then directed the spread of false information, publicly slandering the plaintiff, aggravating the damage.
37:53This court will punish severely.
37:55Defendant Bella impersonating a member, falsifying boarding rights, and coercing the plaintiff in the cabin constitutes joint tort with the
38:04airline.
38:05Judgment.
38:06First, the airline shall publicly apologize to the plaintiff and her grandson on its official platforms and at least three
38:14mainstream outlets for seven consecutive days.
38:19Second, Defender Airlines shall pay the plaintiff $1.86 million in compensation for psychological damages and personal rights violations.
38:27That much?
38:30Silence!
38:33Third, Defender Bella shall pay the plaintiff $400,000 for impersonation and joint turpt.
38:38Her impersonation and incitement of child endanger me have been referred to police.
38:42No! Impossible! $400,000? Over a seat?
38:46Not over a seat. Over the lies you told and the things you did.
38:51Defendant Bella, sit down. Defendant Bella, sit down!
39:00After this judgment, this court will issue judicial recommendations to the Federal Aviation Administration and relevant industry associations.
39:07Responsible personnel at the Defendant Airline will be pursued by relevant authorities.
39:12Court is adjourned.
39:14The airline violated regulations, insufficient overselling notice, unlawful crew conduct, and post-incident slander.
39:21Penalty, $5 million fine.
39:25The involved route is suspended for three months.
39:28Full rectification of cabin service procedures.
39:30A $6 million passenger rights protection fund is required for passenger support and legal aid.
39:36Chief Pursuer Greta Voss is the highest on-site responsible person with clear subjective malice and unlawful orders for forced
39:43removal.
39:44Her cabin crew qualification is revoked and she is placed on the industry key supervision list.
39:50The flight attendant who directly executed the forced removal.
39:55Qualification suspended for five years with corresponding liability.
39:59As for the airline executive who said sympathy-seeking stunt at the press conference.
40:05By board decision, all positions removed, terminated.
40:08The PR department head for directing deletion of posts and spreading false information is removed from office and referred for
40:15investigation.
40:16During rectification, no forced passenger removal, priority for special passengers.
40:21Overselling notification with voluntary rebooking, passengers' lawful rights protected.
40:26Verified, Bella Steyer, during private travel, impersonated another's identity, insulted and coerced other passengers, seriously violating professional ethics and damaging
40:36company reputation.
40:38Effective immediately, all contracts with Bella Steyer are terminated.
40:41She is blacklisted industry-wide.
40:43Her social accounts have been banned.
40:48The compensation has arrived.
40:50Both the airlines and Bella's, all in the execution account now.
40:56I see.
41:00Mom, when Theo got hurt you were on that plane, I knew nothing.
41:03You fought this case alone.
41:06I...
41:12Mom, I'm sorry.
41:16That's your business.
41:18Theo's surgery went well.
41:19He's fine now.
41:21The firm called.
41:22Partner meeting passed.
41:24My partnership is permanently revoked.
41:26All stairs transferred to Theo and his mother.
41:32From my personal compensation, take $600,000 and establish a special fund.
41:38Call it the Voyage Fund.
41:41$600,000?
41:43Attorney Elanita, that money came from what you and your grandchild suffered.
41:47That's exactly why it should go somewhere useful.
41:51Not charity for show.
41:53Free legal aid for people who've been through what I went through, but don't have my ability.
42:00Attorney Eleanor, honestly, on that plane, I never guessed you were a lawyer.
42:08You just felt something was wrong, didn't you?
42:10Yeah.
42:11So many people in the cabin, all looking down.
42:14I hesitated too.
42:15But I thought, if I look down today, next time it could be my grandma, my mom, or me.
42:21See?
42:22You already knew the answer.
42:24Many people know right from wrong.
42:26They just think they're alone in that moment.
42:29I want the fund to tell them they're not.
42:38They're not.
42:40Theo, see that light?
42:42That's the way home.
42:45Come on.
42:46Grandma's taking you home.
42:52We know the enemy.
42:53You'd be so happy for the guy to help.
42:53You're right, man.