00:00AI saves support jobs.
00:02Oracle disagrees.
00:05Oracle's support and back-office roles are exposed.
00:09Repeatable work is easiest to squeeze when AI spending climbs.
00:14Someone is paying for that build.
00:16The replacement isn't one chatbot.
00:19Is AI replacing support jobs or disguising a cost cut?
00:24Send this to the coworker, still calling it efficiency.
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