00:05In court divorce, seeing a doctor no longer means spending hours in a waiting room.
00:11Since 2019, the Umed eHealth Center has been using telemedicine to connect doctors with patients across the capital, Abidjan.
00:20Dr. Esther Kasi Aleba begins her consultation from behind a computer.
00:24Her patient is several kilometers away, unable to make the journey because of the city's notorious traffic.
00:31Through a video consultation, the doctor listens to the patient, asks questions and assesses her symptoms remotely.
00:40There are no crowded waiting rooms or long journeys, just an internet connection connecting the patient to medical care.
00:51We realized that for simple tests, such as a malaria test or minor symptoms, patients can face very long waiting
00:59times in hospitals.
01:00We decided to take some of the pressure off hospitals by managing these minor conditions while using technology to improve
01:07access to health care.
01:08But the consultation does not necessarily end online.
01:12When a physical examination or treatment is needed, the center can send a medical team directly to the patient's home.
01:20We recover more quickly at home with our family and with a little family love.
01:26This enables us to recover better, or let's say, to recover more quickly.
01:30Nurse Micheline Apete is preparing to make one of those visits.
01:37We are going to Autobahn to see a patient suffering from abdominal pain.
01:41She has a fever, headaches, and vomiting.
01:44Following the doctor's instructions, we are going to treat her.
01:48The team sets off for Autobahn.
01:51Minutes later, they arrive at the patient's home and begin treatment following the doctor's instructions.
02:02We gave her intravenous paracetamol to bring down her fever.
02:05The doctor prescribed a treatment plan, including a vitamin complex, to give her a boost.
02:11She'll feel better in about 10 minutes.
02:15For Sena Bumeso, telemedicine has been part of her health care routine for seven years.
02:20After years of dealing with traffic and hospital queues, she says receiving care at home has made a significant difference.
02:31I am not too keen on hospital's bed, so I prefer to be hospitalized at home, in my bedroom or
02:38living room.
02:39What's changed for me is that there is always a team on hand, whatever the time, and I do not
02:45need to travel to access care.
02:47Even for blood tests and test results, I have access to medical services provided in clinics, but at home without
02:56having to travel.
02:58The Umed eHealth Center says it receives around five requests for remote consultations each day.
03:05Consultations and home visits are included in its treatment packages, making the service an alternative for patients seeking convenient access
03:13to care.
03:13But telemedicine has its limits.
03:16The center mainly handles minor conditions remotely.
03:20When patients require surgery, resuscitation, or other specialized treatment, they are referred to specialist facilities.
03:28For now, the combination of technology and home-based care is offering some Abidjan residents a simpler way to reach
03:36a doctor without having to leave home.
03:46However, it's an extension, still means it's very easy to help.
03:46It's an easy way to find a doctor without having to be trained in a exercise, saying I'm afraid of
03:46you.
03:46metrics are as well, because it is a system of quality work.摩み技能
03:47plate is a closed-house. The SEShrie
03:47is a转ら MuKeeper community, because these are on theいやp坏iques are Ballk chips, because they're not good for these jobs. It
03:47must have been scaled
03:47as well, for at home-based care create a completed diet, and with machine learning system.
