00:00The rules were that we would be quickly escorted around the edges to a platform at the back.
00:06In contrast, those paying respects walked along a carpeted area beside the coffin and were given time to pause.
00:13None of the broadcasters and journalists there took anyone's place in the queue and no one filed past the Queen.
00:20We of course respected those rules, however we realised that it may have looked like something else and therefore totally
00:27understand the reaction.
00:28Please know that we would never jump a queue.
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