00:01Savannah James can afford to shop at virtually any luxury store she wants, but there are two major brands she
00:07says she would rather avoid.
00:09Speaking alongside her best friend April, LeBron James' wife said negative encounters with salespeople have taken the enjoyment out of
00:17high-end shopping for her, specifically naming Hermes and Chanel.
00:21She recalled one experience at a Hermes store in Italy where she says an employee treated them so poorly that
00:27the salesperson was eventually fired.
00:30Appointments.
00:30Yes.
00:30So I'd be setting them up.
00:31But that's like a...
00:33What?
00:33We be hustling.
00:34One time we went to Milan, they treated us like shit.
00:36They drove cold down at all motherfucking stores.
00:38I said, oh, they...
00:39They did.
00:40We had an affair.
00:41And fired a lady.
00:41I said, we'll be back for you.
00:42I'll be right back.
00:43For Savannah, the issue isn't the price tag.
00:46She explained that repeated experiences with rude staff changed the way she views luxury retail and made her unwilling to
00:53spend money with brands where she doesn't feel respected as a customer, regardless of how exclusive their products may be.
01:00Yeah.
01:00I'll be right back.
01:01Bye.
01:01Bye.
01:01Bye.
01:02Bye.
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