00:00I'm Andy. Nice to meet you.
00:01And I'm Eleanor, one of our amazing day staffers.
00:05And I'm Doreen.
00:06Hi Doreen. Nice to meet you.
00:07And this is Lizette, how came out of your hair?
00:09Hi there.
00:09And who are you?
00:12Who am I? My name's Andy.
00:13What?
00:14Andy Burnaby.
00:15Andy Burnaby.
00:16Oh, yes.
00:17Yeah, you might have heard.
00:19I'm pretty hard to...
00:20I've seen you.
00:20I'm hard to avoid right now, I think.
00:23Very hard to avoid.
00:25Oh, it's lovely to visit you.
00:26I remember visiting a long time ago.
00:29And I have such good memories of...
00:31Do you really?
00:32I do.
00:33We feel the need to improve the support, the social care, and the staff we work with.
00:42It starts in places like this, but it also means that we need just to put more support in to
00:50give people the...
00:51I think what you provide here is closer to what we would want everywhere.
00:55And that's why we're here today.