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00:04Buying from Pinduoduo has become very popular lately.
00:07This Chinese online shopping platform that recently made a full-scale entry into the Malaysian market...
00:11Claimed to be super low price
00:13Even one item can be delivered to your door for free.
00:14Treat customers like gods
00:16It certainly makes many people willingly spend money.
00:19However, while engaging in frenzied online shopping
00:21Have you all thought about anything?
00:23Have you ever had any bizarre mine-clearing experiences?
00:26For example, recently?
00:27There is a local man named Mr. Huang
00:29He bought one thing on Pinduoduo.
00:31However, when he opened the package...
00:33What are the items inside?
00:34Not only has it turned yellow and withered
00:35It even got moldy.
00:37Because what he bought was a bouquet of flowers.
00:40But here's the problem.
00:41Why buy flowers online from China?
00:44He clearly knew that international shipping took so long
00:47It is very likely that when it is received
00:48That flower had turned into mold.
00:50Moldy flowers
00:51Who gave him the courage to place that order?
00:54To put it bluntly, it means...
00:56Curiosity got the better of me
00:59And what about Mr. Huang?
01:00I saw a very exaggerated flower advertisement on Pinduoduo at the time.
01:04Biaobang said
01:04Order flowers by air today
01:07Hey, it'll be delivered tomorrow.
01:09He wanted to send flowers across borders.
01:11How could it possibly be delivered the next day?
01:13So, for the purpose of testing the platform
01:15Is he bragging?
01:16So he placed an order and did an experiment.
01:18As expected
01:19The bouquet of flowers was not delivered the next day.
01:23He was made to wait a full 21 days.
01:25That is self-evident
01:26When he opened the cardboard box
01:27The fresh flowers have turned into plum blossoms.
01:30Moldy mold
01:32And what about Mr. Huang?
01:33Complain to the platform
01:34Wow, it's only been an hour!
01:36I received a full refund.
01:38But this money...
01:39The faster you retreat
01:40The more doubts he has, the more questions he'll have.
01:42Hearing this
01:43People might think
01:44Oh no, the product is broken.
01:45It's okay, I'll give you a full refund!
01:47Consumers suffered no loss.
01:48However, Mr. Huang believes
01:50The key issue is not the refund.
01:53The question is whether the platform bears responsibility.
01:55Before the transaction occurred
01:57To avoid obvious
01:58Unreasonable orders are appearing.
02:00He pointed out
02:01Large enterprises are those that possess
02:03More advanced technology
02:04and greater market influence
02:05Should be compared to consumers and merchants
02:07Detect problems earlier
02:08Instead of just pursuing
02:10Their trading volume
02:11That quick refund
02:12Perhaps this reflects the efficiency of their company.
02:15but
02:15You can prevent a battle in advance.
02:17A trade destined to fail
02:19That's what a company is.
02:20The real responsibility we should bear.
02:22But what lies behind this flower controversy?
02:25This also reflects the situation in recent years
02:26Cross-border e-commerce is expanding rapidly.
02:28Another competition
02:30With the rise of China's major e-commerce platforms
02:32Leveraging the advantages of capital
02:34There is also a low-price strategy.
02:35Entering the local market
02:36What about consumers?
02:38I really enjoyed it
02:39Cheaper
02:40A more convenient shopping experience
02:42But at the same time
02:43Local small and medium-sized enterprises
02:44They are also facing increasing operational pressure.
02:47President of the Federation of Malaysian Grocery Merchants
02:50Fang Zhiming frankly admitted
02:51Facing the low-price attack from multinational platforms
02:54The local vendors were simply powerless to resist.
02:56Many traditional grocery stores
02:58Furthermore, the performance of e-commerce businesses continues to decline.
03:01Part of it?
03:01Even facing the predicament of closing down.
03:04Faced with the powerful monopoly crisis of cross-border e-commerce
03:07Fang Zhiming called on the government
03:08Establish a fair competition mechanism as soon as possible.
03:10Strict regulation of cross-border e-commerce
03:13Including standards for the quality and safety of imported goods
03:16Strictly control
03:17And they are treated equally in tax declaration.
03:19That would only allow cross-border e-commerce and local businesses to...
03:22Bear the same tax and legal responsibilities
03:25Only then can local businesses be prevented
03:26In an unfair competitive environment
03:29Eliminated
03:30otherwise
03:31Once the market is monopolized
03:32In that case, consumers will face fewer choices in the future.
03:35The risks associated with price manipulation.
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