00:00Thames Water has announced a hosepipe ban affecting millions of customers, including many people across London, after an exceptionally warm
00:09and dry spring.
00:10The restrictions mean people must not use hosepipes for gardens, cars or filling pools.
00:17The company says water use has increased as temperatures have risen and rainfall has been well below average.
00:23Thames Water says supplies remain secure for essential needs, but action is needed to reduce demand.
00:30Customers can still use watering cans and there are exceptions for some circumstances.
00:35The ban will be reviewed as conditions change.
00:39The company says Thames are working to maintain supplies and support customers across London.
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