00:02Long queues, formed at the Immigration Office in Kelana Jaya,
00:07on the second day of Malaysia's new 10-year passport rollout
00:10as applicants turned up to renew their travel documents.
00:14Many said the longer validity passport was worth the wait,
00:18with renewals completed smoothly and efficiently.
00:21I scanned my QR code and get the number.
00:24I waited and then the door opened at 8 o'clock.
00:27Then we just queue, by 8.30 I already completed the application.
00:31So wait for it to be completed, now collect.
00:34I have already booked a trip to Korea in December,
00:37that's why the tenure is not enough.
00:39That's why I need to extend.
00:42I came at 7 am, very efficient and very comfortable
00:46because you have taken your queue number even before coming here.
00:51Waiting is okay because I came earlier,
00:53so just taking a QR code I think within half an hour.
00:56Actually, the online version only allowed me to do for five years.
01:00Oh, five years? Yeah.
01:02Okay, so I don't know why maybe the website is not updated yet.
01:06Selangor Immigration Department Deputy Director of Control,
01:09Mohamed Kusairi Kamaruddin, said applications for the new 10-year passport
01:14are currently available at KLIA, UTC Shah Alam and the Kelana Jaya Immigration Office.
01:22He added that the three offices received a total of 203 applications on Wednesday,
01:29with the roll-out proceeding smoothly and without any issues.
01:34We are also disappointed.
01:35However, the passport for five years still can be used.
01:40It's not a problem.
01:42Don't say one thing like one thing.
01:44It must be done for 10 years,
01:45because people are too excited to do for 10 years.
01:49Five years, it's okay.
01:51The new 10-year passport costs 350 ringgit for adults below 60
01:57and 175 ringgit for senior citizens aged 60 and above,
02:02while registered persons with disabilities can obtain it free of charge.
02:07The five-year passport remains available at 200 ringgit.
02:21The five-year passport must be made for 25 years from the
