00:00You know, you can just drop by. You don't need to make an appointment.
00:04It was official business. I was just showing respect.
00:08So what do you got?
00:09It's all in there.
00:13Well, can you give me the coming attractions?
00:16NYPD sergeant Ryan O'Rourke, survived by his wife Ellen, and sons Joseph and Luke.
00:23And we're talking about him because?
00:25The last police combat cross I bestowed as commissioner, I hung on him as a rookie.
00:34Well, I'm sorry about your loss, Pop.
00:37The family has applied for benefits from the 9-11 Victims' Compensation Fund.
00:43He worked ground zero?
00:44Yeah.
00:45Well, then the family's doing the right thing.
00:47But not everyone does, though.
00:49The fund has been jammed up some with false claims.
00:53And there's also lawyers who chase the payouts, if you can imagine.
01:00So I just want you to push it along.
01:04That's it?
01:05Yeah.
01:06Just pick up the phone?
01:08Yeah.
01:11Done.
01:13Thank you, Francis.
01:15I wish everyone who came through that door had just a can of corn they needed me to feel.
01:20My pleasure.
