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Environment Secretary Emma Reynolds says Thames Water has underperformed over the last 15 years and says she has written to Ofwat to ensure that consumers don't have to "pick up the bill for their failures". Report by Brooksl. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn
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00:00Over the last 15 years, we've seen underperformance of Thames Water, pollution incidents and repeated failures.
00:07I have written to Ofwat to set out my early concerns that the creditor's proposals don't do enough to protect
00:14consumers and the environment.
00:16And overall, I don't want Thames Water's consumers to have to pick up the bill for their failures.
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